Royal Flush Havanese’s earns a 3.2-star rating from 0 reviews and 10 complaints, showing that the majority of puppy buyers are somewhat satisfied with their new furry companions.
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Replied
puppy mill
My mother purchased two Havanese from Holly, and was told the same lies and encountered the very same circumstances. After bringing the initial pup home, it immediately became apparent he was absolutely terror stricken of any type of confinement, had severe separation anxiety, and she went through months and months of unexplainable fear related behaviors. To the extent of inconsolable shaking, and essentially panic attacks. And yes, the vet himself described them as panic attacks. When she went to pick him up, Holly was not there. He was in a small concrete room, by himself, with no other dogs to be seen or heard. He was not housebroken, nor was he socialized. Despite this, having not seen the information now becoming known about Royal Havanese, she just assumed she got a 'hard case.' Mom later received an email regarding 'discounted' sales on some of her 'main breeders, ' and thought a companion might help ease the first pup's anxiety issues. Mom flew out of state to pick up the dog that was shown with long curly hair, only to arrive to the poor baby having been chopped up into ragged tufts of hair. MY guess was it was easier to just cut the mats out. She got her home and she was terrified of any sudden hand movements and would cower when you reached to pet her. Still does with strangers. Her teeth were in such bad shape they were permanently damaged, and some even had to be removed. And, surprise, surprise, she is unable to bark. Just a strange little chirp. Which is inductive of the vocals being 'debarked.' She can dispute, raise hell, or threaten legal action, but I have seen and watched both of these dogs go through remarkable transformations after MONTHS of kindness, trust building, and positive reinforced behavior training. The older of the two still shies away from anyone new, and it takes many, many encounters with her to gain any type of trust or interaction. I tell my Mom all the time, that she SAVED both these dogs. I am so grateful that Mom was largely unaware when she bought the second, because I truly believe she has brought Heaven on Earth to her. It truly turns my stomach to think of the deplorable life she must have had. And God knows how many countless others. Now I am by no means a Bible thumper, but I will say this. Holly has some judgment coming her way one day, and she knows in her heart, it to be true. Just remember, you reap what you sow. Shame on you.
You can continue to repeat your standard rebuttal. As I mentioned, my mother purchased two of your dogs. I'm well aware of your policies, your practices and your business methods. Down to the fact that you only stand by your health guarantee if the buyer purchases your specific food and vitamins for the life of the pet. There's nothing more to be said, other than to mirror your very own advice. Let the buyer do their research. The day will come when you can no longer side step, tap dance and manipulate the reality of your puppy mill practices. I hope for the dogs sakes, that this day comes sooner than later. For the last time, shame on you, Holly.
Lastly, but certainly not least, the health guarantee requires the return of the dog. Who would ever be able to give back a family member, once brought into the house?
This person, myself, did copy and paste this to several sites in an effort to reach as many reviewers as possible. Everything stated in the complaint is factual and irrefutable. The response given by Holly is the standard rebuttal given to all negative comments posted against her deplorable business exploits. If you take the time to look up other reviewers, you will find a common theme in all of their concerns. One being expressed by an actual member of the SPCA. My sole purpose is to provide the truth to consumers as to what they are unknowingly getting themselves into. I would never irresponsibly or unjustifiably disparage any business with integrity and good intentions. My concern here is for the animals. And despite any further rebuttals, Holly knows these comments to be true at the end if the day. Again, shame on you. You are a blemish on the world of people who strive to provide the most loving and stable environment for their cherished pets. Animals lives and well beings are worth far more than you'll ever have the capacity, or conscience, for that matter, to provide.
https://royalflushhavanese.com/puppy-mill/
https://royalflushhavanese.com/health-guarantee/
Please disregard and read all our amazing 5 star reviews from our real customers.
EDITDELETE
breeding facility
We picked our pup up and the facility had broken down vehicles and animals wandering around property. When entering the stench was being covered up, but it smelled! They brought out the mother of our pup after 20 min and she looked sick and was not clean and very careful not to get our pup to close. Our pup vomited on a 8 hr trip home!
Our pup went into ER hosp, 2 days later with parasites and was only two pounds and always felt and stated it was not the same dog in pictures that had been doctored. Vet said she is not 11 weeks old!
Her teeth are not in for that age! This Holly and her Amber and Charlotte should be ashamed of these puppy mills their running in Ft.Myers and in RI
I'd like to put them in there for a week!
puppy mill
I am a employee of Royal Flush Havanese in Florida and I have never worked for such a horrible person. Holly claims that she cares about the dogs but she refusing to do anything about the ticks that have been on the dogs for months. I tried getting her to get flea and tick shampoo before it became a huge issue but she refused saying there is nothing 100% safe which is a lie if I ever heard one. She fired her entire staff right before hurricane Irma hit and is now trying to get money to move back to Florida. What about all the money she saved by firing everyone?
Is Royal Flush Havanese Legit?
Royal Flush Havanese earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Royal Flush Havanese. The company provides a physical address, 3 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Royal Flush Havanese has registered the domain name for royalflushhavanese.com for more than one year, which may indicate stability and longevity.
Royalflushhavanese.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Royalflushhavanese.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Royalflushhavanese.com you are considering visiting, which is associated with Royal Flush Havanese, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Royalflushhavanese.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Royal Flush Havanese.
However ComplaintsBoard has detected that:
- Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
- Royalflushhavanese.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The royalflushhavanese.com may offer a niche product or service that is only of interest to a smaller audience.
general customer service — not listening to the customer
I have a 27 truck fleet in the Atlanta area...we are a Plumbing service Company, down time on our fleet is very costly...so when I need parts we try to pre-order when possible, on occasion we will purchase the parts and go pick them up our self, saving valuable time for us and the company we order from, we have driven over 400 miles to make this happen, how ever to day I tried to purchase two calipers for one of our Sprinter service trucks, I explained to the sales manager at the hwy 138 store in Conyers Ga. that I wanted to purchase these items and then drive to the Lake City location and pick them up, she said nothing to me and went to her computer and placed the order then told me they would be here late this afternoon, I told her that I wanted to pick them up to save time, I could have them back and the truck on the road before they could have them delivered, she said that couldn't happen because she had already ordered them, I ask her to cancel them and I would purchase them at the pick up location, she said she couldn't cancel them, and that was the only ones at the warehouse and now I am stuck waiting on them...this could have all been prevented if they would qualify the customer before taking action...this has cost our company a half days work out of that vehicle, simply because she didn't listen and then had no solution to the problem...I can not believe that an order can not be canceled or placed in a customer pick up mode...I do this quite often with O'Reilly and it isn't a problem...guess we need to keep our eggs in one basket, and not shop around
Replied
puppy mill
Before you buy a puppy from this puppy mill google them in ri they ran from ri to florida to hide from there bad reviews this is a puppy mill if i ever seen one, they hide with the bs pic's.
Dogs are locked up all day in a 4x4 pen 27/7 365 days they never go out side at all the only time this gods are loos is when you go see them they play with them in front of you to make it look like they care they scream at the dogs all day this is a true puppy mill don't be fooled! New address for them now is 13790 treeline ave fort myers fl 33913
Google them in yelp ri you will see for your self
Links you must read
Mua mua mua cray babby puppy mill owner
U do every thing wright and Lee County animal control was that your office for having dogs and no AC for five days explain that one this information comes directly from your employees jajjjjjaaa
They have some lady delivering puppy s to them im sure they get fake papers and sell them like if they where bone there also if you had any cence you will sty away from this lady and her puppy mill evan if she trys to stay away from the puppy mill now her dad and mom go's to check on things yes we all know what you guys are up to in your white van lic number (removed) white toyota van
Replied
puppy mill advertises as home breeder
This business was formerly known as royal flush home
Companions. The owner has posted herself online under different last
Names, so when you are searching for information, be aware that you will
Find only partial results as there are several names to search, both
For the business and the owner. They also sell bichons and cheetoh cats
On separate websites. I have found at least 7 websites with businesses
At the same address: 95 old coach rd., charlestown, ri 02813. I
Purchased a 6 1/2 month old havanese puppy at full price ($1800) from
Holly in
December 2011. The older puppy appealed to me because she was
Supposedly housebroken, having supposedly living with holly and her
Family. She answered all the prescribed "find the right breeder"
Questions well over the phone. When i went to pick up the dog, holly
Was not there. The dog was filthy and there was an employee there to
Introduce me to the puppy in a 10x10 ft. Concrete room. I was supposed
To meet several puppies and the parents. He would not get the other
Dogs. I was also not allowed to see where the dogs are raised nor meet
The parents because of my "germs." there were no windows to see in. I
Did purchase the dog, which obviously was a mistake.in my defense,
After having so many nice conversations with holly leading up to the
Purchase, i trusted her and i thought that her employee had been
Neglecting the dogs. He couldn't answer questions about the contract
And i thought he was incompetent, but i still trusted that holly was
Genuine and that she would be able to explain what was going on when we
Could get in touch. When i got home, i left a holly a message
About the conditions at the place and of the dog. I was expecting her
To be very concerned and surprised. She was not. She immediately began
Yelling at me that this was impossible and that "all her dogs are
Immaculate, all the time." i calmly asked how could she know if she was
Not there at the same time i was. She just reasserted that the dog was
Immaculate and that i was wrong and that her employee was perfect and
He would never bring me a dog in that condition. I didn't press the
Point because 1) i didn't like being yelled at and attacked and 2) i
Wanted to preserve some kind of speaking relationship in case more
Problems came up. They did, of course. Four days later
When we brought the dog to the vet, we found out she had two raging ear
Infections that according to my upenn trained vet, looked like they had been there for a long time. When i
Presented the "vaccine record" i had received, the vet was concerned
That it didn't look official. After this visit to the
Vet, i emailed holly (To avoid her screaming at me). Here is the email to holly:"hi holly. I
Took sophia to the vet today. The vet was suspicious about the vaccines.
She thought it was unusual for the breeder to do them and she said that
Since you didn't put the stickers from the syringe of medicine onto the
Records, she is going to repeat all the vaccines. Sophia's ears are
Infected and we got medicine for them. What kind of proof do you want
From our visit today to keep the 5 year health guarantee? I can fax you
My invoice, or mail a copy. Just let me know what works."she replied:"well in almost 30 years of breeding i've never
Had a vet question shots. That's really unfortunate that she is loading
Her up on more shots unnecessarily. Perhaps she could have called me for
Details - i have been vaccinating the dogs myself for years. Anyway i
Hope sophia is loved and adored and that your vet was as thrilled with
Her as the other vets are with these guys. Holly mastroianniroyalflushhavanese. Com4018643371" i called holly to ask her the name and
Number of her vet so that my vet could confirm the vaccines with him or
Her. She told me that the dog had never seen a vet. That's right, the 6
1/2 month old puppy had never seen a vet. She said that she
Administered the vaccines herself. I ran this by my vet. She said that
If that was the case, holly should have had stickers from the vials of
Vaccine. There were no such stickers from the vials of medicines on the
Chart. So i ended up having to pay several hundred dollars for the ear
Medicine and to repeat all the vaccines, spread over three visits. Not
To mention the discomfort for the puppy. I told her i was
Very unhappy, i felt taken advantage of, and that the dog should not
Have had the ear infections and she should have seen a vet. This is her
Reply: notice she doesn't address the ears at all, nor does she
Comment on not taking the dog to the vet or having no proof of the
Vaccinations."i will hire an attorney if you think you are going
To spread lies about me. I have never lied. Did you find a crazy lady
Who complained about something 5 years ago? What about the hundreds of
People you read about that are thrilled and wouldn't get their puppy
Anywhere else. You are an absolute liar. My dogs are all immaculate all
The time. You should be ashamed of yourself! How dare you make
These crazy accusations? No lady, i'm the one who is furious. Bring that
Puppy right back here today and i'll give you back every penny you
Spent! You are not capable of loving and caring for a puppy. You're
Insane. I will fight you with every fiber of my being. I have been
Raising gorgeous, healthy pups for 28 years. I can provide anyone with
Hundreds of people who will not get a pup anywhere else!"i
Called her again and she told me not to contact her again. So much for
The 5 year health guarantee.]i posted a review on yelp
That she had removed, and posted reviews on havanese websites. I found
A lot of people that had been burned by holly on those havanese sites.
I then got a letter in a mail from a lawyer holly hired to threaten
Me. It said she was going to sue me for damages to her business unless i
Took down my posts immediately. I was scared - i've never been
Threatened like that before - and i took them down. But then i felt
Angry, because everything i said was true and these dogs are suffering.
So i hired my own lawyer, who reviewed my posts that i has printed and
Said that it is 100% legal to share my experience. But he also said
That the swiftness with which she bullied me shows she has experience
Shutting people up. I guess this puppy mill business is worth a lot of
Money. I decided to contact rhode island to see if they
Would inspect her facility. They agreed and found, "approximately 50
Dogs in
Stainless steel enclosures which more than suitable in size for the
Number of dogs in each one." there were also more dogs outside. It
Turns out that puppy mills are legal, as long as the dogs aren't being
Starved or physically abused. Holly hides what her facility is, stating
Over and over that the dogs are all lovingly raised in her
Home. Who on earth can lovingly raise over 50 dogs in their home? Of
Course they are kenneled in a separate room. So besides
The vaccine issue and ear infections, the dog was not even close to
House broken, as promised. She was essentially a rescue. She was
Absolutely terrified of being crated, having spent her entire life in
One. We spent over $1, 000 on two different professional trainers, who
All said that she had never learned to eliminate wastes separate from
Her crate, so the dog was completely unphased by sitting in poop and
Pee. I stayed home for 6 months and entirely dedicated myself to this
Dog, but although we could train her to sit, come, lie down, etc. She
Had no problem peeing and pooping on my children's bed, while being
Hugged by the kids. No problem just standing up and defacating in the
Kitchen right next to me while i was doing the dishes. There was no
Improvement after 6 months of hard work. Back to the
Lawyer battle - so my lawyer wrote back to her lawyer stating my rights
Were undeniable and too bad about the posts. So she wrote back, stating
That she would offer me a full refund if i would return the dog,
Therefore negating the sale and i would have to take down the reviews
Because i no longer had purchased the dog! Well by this
Time sophia had been spayed and was one year old. I feared for her
Life. If holly already had over 50 dogs, what was she going to do with
One she couldn't sell or breed? So my in-laws adopted her and don't
Mind her eliminating all over their house. They are truly saints in the
Dog world. We ended up using a reputable breeder next time who let us
See where the dogs were raised and visit our puppy several times before
Taking it home at 8 weeks, and she was perfectly housebroken within
Weeks of owning her. Please consider my experience and search
For other negative ones online before trusting this business. Look for
Someone else, without so much controversy. There is a lot out there if
You search enough, one tip is to use the address instead of the business names. Read
Read read on reputable websites, like the akc or local clubs for your
Breed on how to choose a breeder. Make sure you get the number
Of the vet before purchase. Make sure you confirm with the vet that
They saw your dog. Make sure your vaccination papers are valid. Make
Sure you see the pedigree papers of the parents. Insist to see
Where the dogs are raised. Insist on meeting the parents. Clearly with
50 dogs all together, this person is in a huge money making business
And not particularly interested in loving the dogs. Holly had stated on her website that she was akc recommended or something. I contacted
The akc (After purchase, unfortunately) to verify her claims. Here is the response: "the akc does not license or register any breeders or
Kennels. There are no akc registered breeders. If you send me the
Breeder's name, i can check to see if she registers dogs and litters
With us and if she is in good standing with our rules and regulations. Please let me know if you have further questions or need additional assistance. If a reply is necessary, please include all previous correspondence. Richard lemisakc customer service representativeakc. Org919-233-9767"
The complaint has been investigated and resolved to the customer's satisfaction.
In 2021 they are STILL in business. Worked here for 3 days made me SICK to my stomach. Those poor babies.
I am on my second Havanese and fortunately, both were purchased by reputable breeders in Fl although, my first home is in RI.
I am just wondering, after reading all these horrendous reviews, especially people who have worked at this hell hole, why hasn't the ASPCA or other animal rescues been involved and started an investigation? If the state won't do anything, then maybe everyone should reach farther for help shutting her down. Having been scammed and having a real concern for the welfare of these dogs, it would be a no brainer. Also, how can the state say that puppy mills are legal, if they are not being treated with dignity, to me that is abuse! Florida and RI Animal rights should investigate. These dogs should not be suffering in this horrid environment! There needs to be justice for all living creatures.
I agree to all of these comments. I started working here a year ago, and it didn’t last long. I did some research after my interview when i already knew i got the job. I saw all of the comments of how awful it is to work here, but i decided to give it a shot anyway. They work you and work you and work you. Your whole entire shift is cleaning up dog feces. The dogs are stuffed into cages and “suites” which are not big enough for the amount of dogs in there. These dogs need a normal life. Anytime you move they start screaming barking because they want attention. When they do that they get screamed at by the other staff, when it’s not their fault. They want to be dogs but can’t be. They are suffering for the profit of Holly and Amanda. Never mind they are sketchy I noticed that the first day. Whenever i think of this place I can still smell it, it’s disgusting makes me wanna vomit. I wish people would stop buying from here or someone would shut them down. This is NOT OKAY.
I worked for Holly as kennel help. That was almost 3 years ago and I still shiver thinking back. I have seen the inside, I have seen what she is hiding from the public and I can tell you honestly 100% every dog in there is neglected & abused. From the outside you see a glorious mansion. From the website pictures you see dogs on her couch and looking clean and happy. Reality is there is one small cemented floor room with stacks of cages that hold 4/5 dogs per cage(small cages!) with wire bottoms and no pillow or bed or blanket offered. They sleep on these crates with no padding days after day month after ninth. They don't have water bowls but rather hamster bottle to drink from. They are taken "outside" only a few times a day (if that!) for a couple minutes each. "Outside" meaning another cemented floor room wit walls and a ceiling. These dogs never see the light of day! The look in their eyes still haunt me. They are offered food in one dish per cage- remember there are multiple dogs to a cage! These are the adults I speak of. The "state of the art" (bs!) puppy room is just as sad. Puppies in piles with nothing to lay on but a few sheets of newspaper soaked in poop and pee and they all try to huddle together for comfort. They have no socialization at all. I once pet a adult dog that was feeding her babies and my hand came close to her head she layed down and rolled over in complete fear. The adult dogs don't even act like dogs. They are neurotic and stressed out. They don't know how to behave when love is offered. When I spoke sweetly to them to get them back in their cage I was told not to talk to them like that but to command them to get in their crowed dirty dark cage. That's where they live. They NEVER go into Hollys home. They live completely separately and she doesn't interacted with them at all. Only the incompetent soulless staff. All her dogs are absolutely filthy. When someone comes to visit they bathe one and put it in play room where there are a few toys to make it look like these dogs are actually cared for. This place is 100% a PUPPY MILL and these dogs are being abused day after day month after month year after year.
its funny how every time you dont like what others say about you, you claim to put its FAKE well its not fake and every one involved n this has proof its all real
before you buy a puppy from this Puppy Mill google them in RI they ran from RI to Florida to hide from there bad reviews this is a PUPPY MILL if i ever seen one, they hide with the BS pic's.
dogs are LOCKED UP ALL DAY in a 4x4 Pen 27/7 365 days they never go out side at all the only time this gods are loos is when you go see them they play with them in front of you to make it look like they care they scream at the dogs all day this is a TRUE PUPPY MILL don't be fooled! new address for them now is 13790 treeline Ave Fort Myers Fl 33913
Hi Joe. It sounds like we had a similar experience with this place. Do you know, are they still breeding & selling out of Charlestown? I am interested in making it known all around town the truth of this place.
They are still in Charlestown. I herd from a former employee who just couldn’t take it anymore that their nursery is covered in ticks. What’s worse is she told me the ticks have been their for over a year. They apparently have pest control go in that room once in a while and the employees have to go through every dog every night.
Stay far, far away from Royal Flush Havanese. Holly has the nerve to call herself a top quality breeder, yet none of her dogs have ever even seen a vet before, and certainly are not checked for genetic diseases before being bred. The dogs live in cages or "suites" their whole life, never allowed to go outside, and females are bred during each heat. Anyone with any knowledgable information on dogs knows that a reputable breeder will only breed a female 2-3 times in their lifetime, and leaving a year between each littler. Her dogs cower from human contact, are poorly socialized, and certainly are not 'trained' the way she describes they are. It is so sad that this woman has the nerve to call herself a behavior specialist when really she is completely oblivious to the physical and emotional needs of a dog. Please do not believe any of the lies that Holly continues to tell her customers. I hope that more people will begin to do extensive research before deciding to purchase from this puppy mill.
Some people choose to pay their bills through innocent animals instead of getting a job. Unfortunately holly at royal flush does just that. So many horror stories circled the web but she hired a PR firm to search and destroy any negative remarks so people never know the truth.
You think she's a lousy breeder, try having her for a landlord. I never been evicted for complaining about conditions, but we would go to pay her rent, and she would go out of her way to not let us in her house, and now I know why. Hate to segue off topic, but animals aren't the only thing she's abused. Heard she had some horses removed from her property for pretty much the same thing as the dogs. And communication? Forget it. We were always accused of 'talking-in-circles', and all I ever tried doing was paying my rent. Needless to say, she lost all her properties, and at one point she owned 5 houses in the neighborhood. Had her cronies break up 3 antique dressers of mine, one had 300.00 in it (the eviction), that we never saw again. Not someone I'd have dealings with again in any capacity...greed immediately comes to mind. Do yourself a favor, and find another breeder...she shouldn't be allowed to do anything like that...
I have two pups from Holly, and I have to agree, I wouldn't buy from her again. Overall, my two are well behaved, they are smart, friendly, and well trained...but I believe they are this way from hard work from my husband and I to socialize and take good care of them, as they have not been without their fair share of problems. One of them is on doggie prozac, because she is a very nervous dog, and even though she wouldn't hurt a fly, she hates anything and everything new, which I believe is from her genetics as the other dog is very social and friendly. But, the other dog hasn't been without her fair share of problems. Within days of picking her up we had to rush her to the vet because she was extremely hypoglycemic. She wouldn't eat, even the most delicious of the wet dog foods (the vet referred to it as doggie crack) and had to be syringe fed for a month, including in the middle of the night, as she couldn't last on the nutrition from an evening feeding without some blood sugar in her system before morning. She did eventually start eating on her own, and is now a bit of a beggar, but it was a rough ride that first month.
Our two girls are about to be two in another month, and although they are really great dogs, I just can't help but think a lot of the problems we had with them are from Holly breeding too many dogs, and not giving them the attention they need, or proper care. I wouldn't not buy from her again, and it breaks my heart to know so many puppies are not being properly raised (just checked her TWO websites and has 16 dogs for sale in Rhode Island, and 13 for sale in Florida...that just seems like too many at once to not be a puppy mill!).
they have some one delivering puppy's to them in a red van im sure they are getting fake papers and telling you they where born there i have proof
not what they seem 2
Repost - since the other complaint has multiple pages. Original can be found here:
http://www.complaintsboard.com/complaints/royal-flush-family-companions-charlestown-rhode-island-c403372.html?page=2
Learn more about this unethical operation by reading below and visiting the other complaint link.
This puppy mill needs ot be shut down!
Though the opinions and input of everyone are appreciated, emotions run high when it comes to the rights of animals, especially those that are kept in the manner that holly anderson is keeping them. It appears that holly is now making fake screen names and posting things that will stir an angry response from people and then going back in to delete the post. I believe she is doing this to make the board look like a group of raving maniacs and diminish the value information posted by previous employees and buyers, and deter readers away from the facts that were verified by the state of rhode island officials. It’s appears to be yet another view into the corrupt mind of a very disturbed individual. We need to stick to the facts at hand for people visiting this forum and post our new findings here too.
For anyone visiting for the first time, take the time to read through past posts and draw your own conclusions.
The information below is verified about royal flush havanese is summed as follows.
+ royal flush havanese is owned by holly anderson mastroianni.
It is a corporation and commercial kennel that is operated at 95 old coach rd, charlestown, ri 02813.
http://ucc.state.ri.us/CorpSearch/CorpSearchSummary.asp?ReadFromDB=True&FEIN=000138245
+ she applied for a commercial kennel license with the town of charlestown, even though she didn’t fulfill the basic requirements for one, including but not limited to a substantially insufficient amount of land that is normally required:
http://sos.ri.gov/documents/publicinfo/omdocs/notices/3983/2011/104015.pdf
+ 1/25/2006 she took out a loan through her royal flush corporation as a testing laboratory with citizens bank:
http://www.loansenseplus.com/business/loans/charlestown_ri_02813.asp?spg=6
+ it was verified through the state of rhode island department of environmental management animal unit and other animal rights inspectors, that she owns in excess of 50 dogs which she raises in stainless steel enclosures/crates in a small room in her home. It is under these circumstances that she distorts the horrible reality of their lives by saying “home raised” and “no kennels”. Holly does not allow visitors to see all of her dogs. She meets buyers in a concrete room to hide the reality of what is really going on in other parts of her home. You can contact dem 401.222.2718 and rispca 401.438.8150 to confirm.
Excerpt from an email from an official: “i responded there a little over a week ago and was accompanied by the state animal health inspector”, “we observed approximately 50 dogs in stainless steel enclosures”, “ the dogs were clean and all appeared healthy. The facility was clean and sanitary. According to the state, she was no in violation of any licensing/breeding regulations“
+ holly has debarked all of these dogs. Once can assume it is so that they are not a nuisance to her or her neighbors. It would be why buyers cannot hear the dozens upon dozens of dogs that she is housing in the other area of her home when they visit her. She has vet photos shown on her site. Try contacting them for information.
+ she was not shut down because the groups hands are tied. It is the best of a worst situation for them. When asked about these mill-like set ups we were told by these groups that the current laws are “too antiquated” to deal with this type of situation but we are all working for change.
+ these dogs spend their lives in steel cages or in a small outdoor concrete pen area that you can see for yourself through google or bing imaging of her address. Click the link below to see the back of her home and this pen area.
http://binged.it/ypzZVy
+ when she has bred them until they can no longer produce, she dumps them on craigslist “community”. Craigslist is also an outlet where she posts help wanted ads to get people to socialize for or care for them. She has admitted to this in her previous posts here too. She allows strangers to walk through her home and around her dogs but won’t allow visitors there for “fear of contamination” or infection.
+ as of today there are 10 dogs for sale on her puppies page. This is a pattern thanks to the dozens of dogs.
+ holly has spent many years dabbling with various breeds of dogs and cats for profits sake only. To date, we have uncovered web pages for presa canarios, cheetoh cats, savannah cats, havanese, and bichons. Past buyers have mentioned other breeds and we are working to verify this information. You may have purchased an animal from her and we would like to hear from you. Please post your comments here and let us know what you type of animal you purchased and when you purchased.
+ she has threatened other websites with a history of complaints from owners and workers to remove comments or face legal action. We are still here and we are not going away until we get justice for those dogs.
+ she still has a lot of previous buyers fooled and is fooling new people every week. It is our mission to get the truth out to stop what she is doing and bring to light the reality of what is behind her very closed doors.
+ ms. Anderson has even gone as far to recently claim that she has rescued a purebred dog of substantial value. She is confirmed to be in excess of 50 dogs already, she is rescuing other breeds? What person that has the compassion to rescue a dog from one breed would be comfortable vocally mutilating and caging other dogs of a different breed? And taking out testing laboratory loans too? This is particularly insulting to those of us who donate our time, money and efforts to true rescue cases much in part due people like her. And since there no citations issues at these inspections, where does it go from here? Although her attempts to donate to human causes are touted all over her website since march, 2011 there is not one single donation made to the very source of her income. Considering all factors we believe these efforts (Being followed through or not) are new endeavors that are disgusting attempts to polish her tarnished image.
Below is a link to a website that records the history of all websites, even deleted ones:
http://www.archive.org/web/web.php
Visit that site and type in one or all of the links below to see the history of royal flush. Be sure put the web address below after the “http://” part, i. E. http://wwwriroyalflush.com and then hit search. One you enter in an address the history of the site that was recorded will show up in a calendar format, year by year. Dates that are circled in blue are dates that were recorded and can be viewed. We have printed and preserved copies of these sites to make our case to legislators. If you need copies too you can post your request here.
www.riroyalflush.com/presacanarios.html
Presa canarios: rocco (Mentioned by previous poster) is shown on these pages as a dog she was breeding.
Exotic animals/cats:
www.riroyalflush.com/cheetohs.html
There are two email addresses here. An email for cheetoh cats and one for savannah cats?
www.riroyalflush.com/cubsavailable
Cubs: she is getting out of breeding program and dumping these poor cats. This is from 2008.
www.riroyalflush.com/bichons
One of the current breeds she is still working with. These would make up part of the 50 dogs on site now.
www.riroyalflush.com/havanesepuppiesforsale.html
The bulk of the 50 dogs that were present and on site during state inspections.
And our favorite – a page on her site with the word “complaints” to try to steer people from the truth:
http://riroyalflush.com/RoyalFlushHavaneseComplaints.html
She has several other websites in her history and we contacted the current phone numbers on those sites and asked for holly. Apparently she was breeding retrievers and spaniels up until 9 years ago. Both responded by saying that they purchased the business from her but had no affiliation with her and did not elaborate any further.
We have received several emails from people that claim to have purchased three other breeds from her. We have to confirm but we are working on it. Consider this another victory for the rights of animals that are owned by unscrupulous people. This is a self-proclaimed “expert” for havanese. She has not been breeding havanese for 30 years. She has spent the last eleven years (Confirmed) breeding bichons, havanese, retreivers, spaniels, cheetoh cats, savannah cats, presa canarios and a three others that we are continuing to research. 30 years experience as a havanese expert? 30 years in dog years? She seems to be a confirmed expert in twisting the truth.
Holly is now claiming that she has “rescued” a very rare and expensive vizsla dog. Though this is a stretch, the question is why would you “rescue” vizslas when you’re a havanese “expert” and have 50 debarked havanese and bichons locked in cages in your home? Really think about how little sense this makes. The 50+ debarked dogs that are locked in cages in her home are a fact that was confirmed by state investigators. It is very clear that she is trying to once again steer people from the facts at hand and polish her image online as someone that cares about dogs. It’s funny that she loves the havanese so much that she doesn’t offer breed rescue. Perhaps if you have a rescue case you should contact her. It’s crystal clear that this is a bogus attempt to look like a compassionate animal lover and it is a slap in the face to the people who really care about and donate love, time and money to animals in need.
Please write your lawmakers and push the state of rhode island for changes to their current animal legislation. We have a list of lawmakers that we are currently working with the implement change but all of their email addresses are listed at the links below:
http://www.rilin.state.ri.us/Email/SenEmailListDistrict.asp
http://www.rilin.state.ri.us/Email/RepEmailListDistrict.asp
The bills for this year have already been submitted but we intend to continue efforts through 2013 to see that appropriate bills are introduced and new laws are passed that will shut the doors of her operations and others like her. If the town of charlestown is going to play fast and loose with “unlimited” dog ownership, then the state of rhode island needs to step in and stop them. There is absolutely no excise for housing over 50 debarked dogs for the purpose of breeding, except greed. For every day that passes, dogs are trapped at her home and other places just like it living a life confined and not loved. They are a commodity with a monetary value. Please do your part too and help save dogs trapped in mill settings like this.
Holly, we are not “competitors” and this has never been a personal attack as you claimed with faked vehemence in your posts that respond to these accusations here and in your yahoo and google business profiles. You can continue your efforts to polish your image but you’re putting a bow on a turd. This has never been about you and always been about the animals, the way you treat them and the lies you’ve been telling to present as someone who cares and operates in an ethical fashion. The truth is going to get out and we will fight until our dying breath to get you and organizations like you shut down. You’ve responded to select comments here and ignore the questions and comments that speak the truth and matter most. You encouraged people to call and verify findings and we did. You may not have gotten a citation but that is because the laws were not written to deal with a situation like this, yet. No matter how you justify this to yourself or try to justify it to others it doesn’t wash. You own over 50 debarked dogs that you keep in steel cages. Not kennels, right? A kennel is an outdoor enclosure. You just keep them indoors in steel cages and let them defecate in a kennel with a concrete slab. We have verified this with the state of rhode island officials as you desperately encouraged us to do. You know that everything posted here is the truth. You're a sick, degenerate liar. A full investigation of your property would reveal dozens of dead dogs buried by you, most due to your neglect! You can twist the truth every day but one day you will be accountable to the law and more importantly, your maker. If you think that there will not be judgment for what you’re doing and the lies you’re telling, you’re kidding yourself.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have two of Royal Flush dogs. One puppy and retired mom. My vet was impressed with their records and our dogs. Yes the girl who worked there would not allow me into the room where the adults were but she did show me live feeds. I am impressed. I have been working in a veterinarians office for years and he absolutely agrees that puppies born that small should not be around things and people that can make him sick. This entire feed sounds like a bunch of people who watch too many movies and have no idea how to care for newborn puppies. I am sure if you just asked they would assist and show you as they had me. They also post videos and pics on fb and have an entire page on their website showing you exactly how their dogs live so I am not really sure how anyone could say they did not know.
If you call over 60 dogs locked in a building as responsible then I definetly don't want to take my pet to your vet clinic.
Wow! Thank you for sharing this. She also has a location in Fort Myers, Florida which I was about to go to to look at one of her females that she was no longer breeding. I am beyond words. This is a puppy mill dressed up in pretty package. Funny how Petland located nearby has these puppies. I feel terrible for the dogs in this situation and I want to rescue them. I wanted to bring my dog to meet this dog, but she would not allow it. I have purchased a dog from a breeder before and they have alway shown the dame, sire and encourage you to bring the entire family. I have also rescued dogs and they want to do home visits. I am sad that I finally found one of these guys and it is this situation! Grrrrr! I am glad you posted this. I just don't know what to do.
We had a bad experience with this woman. Thank God after insisting on a personal visit to her "home" we were horrified to see what and how she represented these poor animals. Run we did and cancelled any idea of buying from her. PM me on fb and I will tell you exactly what happened.
I would love to speak to you regarding Royal Flush...I tried to bring you up on FB but was unable to do so.
Could you contact me?
puppies
No Jon,
I think she was trying to respond to the two page complaint that has been going on here for years, link below:
http://www.complaintsboard.com/complaints/royal-flush-family-companions-charlestown-rhode-island-c403372.html?page=2
The complaint has been investigated and resolved to the customer’s satisfaction.
The really sad thing is people are who fund this. I think she may have started out as a responsible breeder but money has taken over responsibility. These dogs do stay in steel cages, 2-3 per cage. They are let out for bathroom use, social use, and breeding. Then hustled back into their cages. They are not subjected to walks and smelling and rolling around in the grass.The mothers who have given birth are kept in a separate room with their babies, the room is unbelievable hot and uncomfortable, breeding ground for bacteria. The mothers are so use to this lifestyle they don't bark or nip when anyone grabs there babies, even as newborns. Shifts run crazy, their is way too much to do, too many dogs, for the 4 hour, 3 hour shifts. The crazy thing is she has 2 vizslas that can run in and out as they please.
If this kind of work passes as legitimate then there is no NO faith left for humanity. I know in-home breeders whose dogs are only allowed 4 litters a life and it starts during their 3rd year and every year after. The dog runs and plays and goes on walks and has a bed in the family room. The dog is not bred as soon as it turns heat until it dries up. The dog is not kept in a cage and tended to by workers. The dog is happy and loves and protects her pups which provides for great dogs.
The reason these dogs are penned all day, no normal outside activity is because the owner claims DISEASE DISEASE DISEASE these are dogs, animals. Which would mean a thorough check up by an actual Veterinarian. Who pays for the well being and happiness of living creatures? That's just absurd right. This place is no different then Rumford Pet Center... Which was forced to get rid of its dogs... She soon will be too if she doesn't shape up and treat them with a bit more respect and care.
I honestly don't even know where the dogs on her website came from... I've never see those dogs or at least looking that nice in her home or the cages.
All the pictures are backgrounds those dogs are never let outside! When a client calls for a picture we grab the pup or dog and bring it to a little station with all these props and snap a picture. Of course the dog is happy during the picture because it gets an extra few minutes outside of its cage.
If this doesn't turn you off about this owner then nothing will. There is a pup there who was purchased and then the owner never came to pick him up. He still sits in his cage. Instead of revoking the buyers right to own this animal she allows him to sit in the cage and charges a boarding fee. How shameful. How hard is it to give back the persons money and resell to a better suited individual. Exactly.
Oh for Christ sake Princess Head up your Butt, if 50+ debarked dogs in steel inclosures doesn't scream puppy mill please tell me wtf does? By the way hi Holly (again)
I think it is terrible that this so called "complaints board" even exists. Anyone who wants to destroy the reputation of an individual or business is given carte blanche to do so, with impunity. I would say it is very unlikely that Royal Flush Havanese is a puppy mill. She sounds like a reputable dog breeder to me.
Why don't you people go after the real puppy mills and pet stores selling puppies from Malaysia and the Pennsylvania Amish puppy mills - and leave caring, responsible breeders alone?
Replied
not what they seem
Slan·dernoun
1. defamation; calumny: rumors full of slander.
2. a malicious, false, and defamatory statement or report.
Before she tries to threaten to get a lawyer, scream, yell and throw another temper tantrum like she did in her email response, she needs to learn the definition of the words she throws around. slander is something untrue holly. everything here is true and you are going to continue to be exposed for the contemptible person you are.
A - good - breeder would not yell and scream at someone and call them a lunatic. they would be concerned about their animals and try to help. a - good - breeder would not offer "every penny" to take a dog back. they would know that the person who has the dog is worried and cares about the dog. it isn't about the money! it is about the fact that you defrauded the person who bought the dog and made it appear that the dog has been to a vet, was well and was house trained. none of which were true since you either admitted it after the sale or have no proof! a - good - breeder would want to work with that person to resolve an issue, not dismiss them and start a fight! you want a war lady? you got one! if the dogs that have been adopted are any indication of what is going on behind closed doors then there's — no way — a decent person could ignore this and walk away! this is not one or two "lunatics" as you so politely put it. we are a legion of people that have found a way to communicate and you are going to answer to this and the years of abuse you have heaped on these animals!
On to the real holly - whatever the heck her name is now:
Her name has changed because she's been married 6 times (that I could find). I ordered reports through several sites, including one from the company below which lists some of her previous names through marriage. I also verified with the courts in providence, rhode island:
Https://www.intelius.com/results.php?reporttype=1&formname=name&qf=holly&qmi=l&qn=anderson&qcs=ri&focusfirst=1
Nice webpage about yourself!... meet holly!... the real holly!... family #1?... which freaking one?
I did an address search and found more info on her in addition to the names of other possible ex-husbands and residents here:
Http://www.spokeo.com/reverse-address-search/search?a=95+old+coach+rd%2c+charlestown%2c+ri+02813&dp=7513372271
Http://www.spokeo.com/search?q=holly+anderson#charlestown, +ri:[protected]
She was born in rhode island and has been a lifelong resident of several cities and towns around rhode island. this was also verified.
Http://corplookup.com/ri/1174184-family-companions-by-royal-flush-inc
Her corporation shows her as a dog breeder. this directly contradicts the information I was told by her town hall who said that her dogs are registered but that she signed an affidavit with the town that she does not breed. she did apply for the commercial kennel license with them in march, 2011. by the way, the presa canario story is true because the town acknowledged that she had an issue with them over removing those dogs from her property which could explain why rocceo was going to be dumped in south providence as the previous poster mentioned. not like the "back injury" she mentioned in her ad to get rid of him!
Http://sos.ri.gov/documents/publicinfo/omdocs/notices/3983/2011/104015.pdf
Petition for commercial kennel license
All of her breeding sites:
Http://www.riroyalflush.com/royalflushhavanese.html
Http://riroyalflush.com/bichons.html
Http://riroyalflush.com/cheetohs.html
Http://www.riroyalflush.com/adults.html
Http://www.thecheetohcat.com/royalflushinfo.html
Very important!... please read this info carefully!
I also took the liberty of speaking directly with the dog officer, kathy. she said that if we have issues they need to be taken up directly and independently with her. please bring bill of sale, vet records to attest to illness and condition of dog, etc. she said that she was aware that holly had "a lot of dogs" on that property but that her hands are tied unless we all do this individually and directly with her. her number is in the post above.
We should also be contacting the other agencies listed there with our concerns - directly. this includes sending a copy of all of this to the charlestown, ri town hall zoning department, joseph warner: [protected]. they are the ones who are reviewing her petitions and know that she does not have the right to have a kennel on her property.
Http://www.loansenseplus.com/loan.asp?ln=235407
Taking out loans as a "testing labratory" through her corporation
And finally:
She uses dr davidson as her vet and has a photo of him on her website. our sources have informed us that he is the vet who debarks the dogs in his mobile vet van in her driveway. I tried to call his office to verify this but I was told the records were confidential. I think we may have to demand this information from him publicly. there is a photo of him on her website. he obviously knows her, her dogs and how many. we need to demand to know where his ethics are. though I suspect that his lie with his wallet too.
I am going to continue to delve into her background and see what else I come up with. there are a lot of records online and at the courthouse that I have found would attest to her character and business ethics but I will leave them for another time. you are welcome to go online or to the courthouse and search her yourself. they were shocking and indicative of someone that lacks a moral conscience.
The complaint has been investigated and resolved to the customer's satisfaction.
Hay i have a question for you whats your last name this year LOL Good Luck Puppy Mill Lady This is Just the Binging
Are you threatening me Juan?
They have been with no a/c at the new place for 5 days according to my souses it s 102o in side the #house where this gods are housed I know animal control was in side two days ago waiting to see what happen didn't look to good for this lady
13790 treeline ave unit 6 fort myers fl 33913
New address fr this # is 1
790 treeline ave fort myers fl 33913
Holly has had complaints against her for years and only polished her image once these complaints came rolling in against her from former workers, past clients and animal rights activists. Prior to these complaints there were no donations of canned goods or anything else. There were no misleading articles using key words like “reviews”, “complaints” or “puppy mills”. There was no business page set up for updates and loving photos. This was all an effort on her part to bury her dirty little secrets. Now at the expense of the Luekemia foundation and others, her dogs continue to suffer and people are continually misled. Notice that her prices have increased from $1600-$2000 as she encourages everyone to donate, but little has actually come from her as far as anyone can see. Between the 1980s and now SHE has done little for LLC. Try running a mile of TRUTH and see how winded you are!
Holly shows 35 total adult Havanese on her site:
www.royalflushhavanese.com/Our_Adults.php
She shows 22 females (14 that are not marked as retired) 7 males: note that some photos are duplicate and others indicate “retired” so there are less than 29 total that are shown that are still being bred.
By the way, if you want to know where the “spoiled” parents of the puppy you love so much end up, check Craiglist: http://providence.craigslist.org/pet/ she also reaches out the other nearby CLs too.
When you get there search terms like havanese, retired, charlestown, south county or anything else relative. When they can’t be bred anymore because of age or just being worn out – she dumps them here. There was another one here last week named ZITA who was hairless, but the “vet said was ok”. Just so you know, besides illness of some kind, overbreeding and stress are the major causes of hair loss in dogs, ask any veterinarian. Every time we see one of her ads anywhere, we are going to post it here.
On Holly’s contact page she boasts about her charitable donations:
www.royalflushhavanese.com/Contact_Us.php
“$100 DISCOUNT WITH $15 donation to LLS - The Leukemia & Lymphoma Society!”
-She has raised her prices from $1600 to $2000, so who’s really making the donations?
“If you donated 20 canned goods or non perishable to our food bank drive, you save $200 off the price of your puppy. in 2011, we donated more than 2000 canned goods to RICAN, the Rhode Island Center Assisting Those in Need. In 2012, Royal Flush Havanese collected canned good donations exceeding 4000 cans! WOW!”
-Do the math on these figures and explain how many puppies her two dozen dogs are producing a year. Speaking of two dozen, how do her and her husband find the time to “love and spoil” all of these dogs every day? By the way, thanks to YOUR donations, she gets to boast and brag about how wonderful SHE is.
http://www.prweb.com/releases/2012royalflushhavanese/05reviewscomplaintsBBB/prweb9549010.htm
” Royal Flush Havanese follows BBB guidelines in their daily practices acting as role models in their field.”
Fact: The BBB does not have any guidelines for dogs breeders on their field, nor do they have guidelines for raising animals in a humane and ethical manner. They have guidelines for how to run a business. Seeing how she’s selling 100-200 puppies per year, it seems she has that part of it down pat.
Do not let this woman confuse or mislead any more people at the expense of the defenseless animals who are owned by her. These animals who are in a room and debarked are suffering every day while she presents a polished image of caring breeder and human being. What her BUSINESS campaign has done is beyond unethical and we will continue to get the word out for as long as necessary. Why else would anyone else by the website hollymastroiannisucks.com unless she felt she needed to.
Maybe an investment in royalflushahavesepuppymill.com would be money well spent!
TLM26 and others that have posted here and elsewhere with complaints:
It pains everyone that cares about animals to know what's been confirmed about this establishment by the RI DEM AU. The Rhode Island laws that are currently in place are not able to deal with this type of unique situation which is why it is important for anyone with a complaint or concern to do the following:
Write to the BBB (which she is now a member of), the RISPCA, RI Department of Environmental Management Animal Unit, and the Town of Charlestown and provide information on your experience with supporting documentation. I would send this information return receipt certified. I would also send a copy of this information to House/Senate leaders of the Rhode Island General Assembly to let them to recognize what's going on. We can all hope they will act to change the law when the new bills are introduced in 2013. There are several groups that will be pressuring them to recognize what's going on and make the appropriate changes.
There are several other people here and on other boards who she's made similar threats to with regard to defamation. She even made a public post about it here. Personal experiences and opinions are not subject to this kind of lawsuit. She's like a skunk spraying in every direction whether it's a predator or a chipmunk fart. If you express information or an opinion that she does not agree with it's just what she does. She must have some concern about these posts since she's using words like "complaints" in her own web addresses to redirect people to her own website's testimonials page so that they don't find sites like this one with real complaints. Let her continue to threaten people for speaking out against her. She will not go anywhere with cases that are based on fact. It will only end up bringing the fact that she's a commercial kennel with 50 debarked dogs that are kept in steel enclosures to an even broader audience.
I am so sorry to be reading these complaints; it literally pains me to read about these findings. However, I am not surprised. I put a deposit on a puppy last year from Holly, and emailed often asking how "Penny" was doing. When I questioned her about the lack of puppy papers, health records, and health testing, she became defensive and angry. Her unprofessional manner disturbed me so much that I decided not to continue with picking up my puppy. When I asked if I could possibly have my deposit returned (I did accept that it was nonrefundable but I asked in case she could make an exception) she said no. I understood but responded in email saying that I wouldn't be recommending her business to others and I was really disappointed with her unprofessionalism and attitude. She then responded to me saying that she would pursue legal action if I defamed her name, and that she would "see me in court, little girl"... I don't think I'm defaming her name just by talking about my experience with her and her dog breeding business. I pray that something can be done to scoop up these puppies and bring them to a better place. I haven't seen her home first hand, but I just hope those puppies are ok.
Lifeslemons, you are so right about people sticking to their guns. She has already scared one person off that I know of. While I don't blame that person as they don't want to be faced with legal costs to defend what they say is the truth as THEY experienced it, the fact is that scaring people off their positions doesn't make the one doing the scaring RIGHT. It just makes that person the better bully.
I would also add to your list that maybe people need to see if there is an investigative reporter in the area. Let THEM check it out and see what THEY find as well, and then report it for the entire area to hear if they find what some of you are finding. Evil only flourishes in the dark. It's time to "flush" it out and make it known so that people won't be duped into buying a sub-par puppy.
Though the opinions and input of everyone are appreciated, emotions run high when it comes to the rights of animals, especially those that are kept in the manner that holly anderson is keeping them. it appears that holly is now making fake screen names and posting things that will stir an angry response from people and then going back in to delete the post. I believe she is doing this to make the board look like a group of raving maniacs and diminish the value information posted by previous employees and buyers, and deter readers away from the facts that were verified by the state of rhode island officials. it’s appears to be yet another view into the corrupt mind of a very disturbed individual. we need to stick to the facts at hand for people visiting this forum and post our new findings here too.
For anyone visiting for the first time, take the time to read through past posts and draw your own conclusions.
The information below is verified about royal flush havanese is summed as follows.
+ royal flush havanese is owned by holly anderson mastroianni.
It is a corporation and commercial kennel that is operated at 95 old coach rd, charlestown, ri 02813.
Http://ucc.state.ri.us/corpsearch/corpsearchsummary.asp?readfromdb=true&fein=000138245
+ she applied for a commercial kennel license with the town of charlestown, even though she didn’t fulfill the basic requirements for one, including but not limited to a substantially insufficient amount of land that is normally required:
Http://sos.ri.gov/documents/publicinfo/omdocs/notices/3983/2011/104015.pdf
+ 1/25/2006 she took out a loan through her royal flush corporation as a testing laboratory with citizens bank:
Http://www.loansenseplus.com/business/loans/charlestown_ri_02813.asp?spg=6
+ it was verified through the state of rhode island department of environmental management animal unit and other animal rights inspectors, that she owns in excess of 50 dogs which she raises in stainless steel enclosures/crates in a small room in her home. it is under these circumstances that she distorts the horrible reality of their lives by saying “home raised” and “no kennels”. holly does not allow visitors to see all of her dogs. she meets buyers in a concrete room to hide the reality of what is really going on in other parts of her home. you can contact dem 401.222.2718 and rispca 401.438.8150 to confirm.
Excerpt from an email from an official: “I responded there a little over a week ago and was accompanied by the state animal health inspector”, “we observed approximately 50 dogs in stainless steel enclosures”, “ the dogs were clean and all appeared healthy. the facility was clean and sanitary. according to the state, she was no in violation of any licensing/breeding regulations“
+ holly has debarked all of these dogs. once can assume it is so that they are not a nuisance to her or her neighbors. it would be why buyers cannot hear the dozens upon dozens of dogs that she is housing in the other area of her home when they visit her. she has vet photos shown on her site. try contacting them for information.
+ she was not shut down because the groups hands are tied. it is the best of a worst situation for them. when asked about these mill-like set ups we were told by these groups that the current laws are “too antiquated” to deal with this type of situation but we are all working for change.
+ these dogs spend their lives in steel cages or in a small outdoor concrete pen area that you can see for yourself through google or bing imaging of her address. click the link below to see the back of her home and this pen area.
Http://binged.it/ypzzvy
+ when she has bred them until they can no longer produce, she dumps them on craigslist “community”. craigslist is also an outlet where she posts help wanted ads to get people to socialize for or care for them. she has admitted to this in her previous posts here too. she allows strangers to walk through her home and around her dogs but won’t allow visitors there for “fear of contamination” or infection.
+ as of today there are 10 dogs for sale on her puppies page. this is a pattern thanks to the dozens of dogs.
+ holly has spent many years dabbling with various breeds of dogs and cats for profits sake only. to date, we have uncovered web pages for presa canarios, cheetoh cats, savannah cats, havanese, and bichons. past buyers have mentioned other breeds and we are working to verify this information. you may have purchased an animal from her and we would like to hear from you. please post your comments here and let us know what you type of animal you purchased and when you purchased.
+ she has threatened other websites with a history of complaints from owners and workers to remove comments or face legal action. we are still here and we are not going away until we get justice for those dogs.
+ she still has a lot of previous buyers fooled and is fooling new people every week. it is our mission to get the truth out to stop what she is doing and bring to light the reality of what is behind her very closed doors.
+ ms. anderson has even gone as far to recently claim that she has rescued a purebred dog of substantial value. she is confirmed to be in excess of 50 dogs already, she is rescuing other breeds? what person that has the compassion to rescue a dog from one breed would be comfortable vocally mutilating and caging other dogs of a different breed? and taking out testing laboratory loans too? this is particularly insulting to those of us who donate our time, money and efforts to true rescue cases much in part due people like her. and since there no citations issues at these inspections, where does it go from here? although her attempts to donate to human causes are touted all over her website since march, 2011 there is not one single donation made to the very source of her income. considering all factors we believe these efforts (being followed through or not) are new endeavors that are disgusting attempts to polish her tarnished image.
Below is a link to a website that records the history of all websites, even deleted ones:
Http://www.archive.org/web/web.php
Visit that site and type in one or all of the links below to see the history of royal flush. be sure put the web address below after the “http://” part, i. e. http://wwwriroyalflush.com and then hit search. one you enter in an address the history of the site that was recorded will show up in a calendar format, year by year. dates that are circled in blue are dates that were recorded and can be viewed. we have printed and preserved copies of these sites to make our case to legislators. if you need copies too you can post your request here.
Www.riroyalflush.com/presacanarios.html
Presa canarios: rocco (mentioned by previous poster) is shown on these pages as a dog she was breeding.
Exotic animals/cats:
Www.riroyalflush.com/cheetohs.html
There are two email addresses here. an email for cheetoh cats and one for savannah cats?
Www.riroyalflush.com/cubsavailable
Cubs: she is getting out of breeding program and dumping these poor cats. this is from 2008.
Www.riroyalflush.com/bichons
One of the current breeds she is still working with. these would make up part of the 50 dogs on site now.
Www.riroyalflush.com/havanesepuppiesforsale.html
The bulk of the 50 dogs that were present and on site during state inspections.
And our favorite – a page on her site with the word “complaints” to try to steer people from the truth:
Http://riroyalflush.com/royalflushhavanesecomplaints.html
She has several other websites in her history and we contacted the current phone numbers on those sites and asked for holly. apparently she was breeding retrievers and spaniels up until 9 years ago. both responded by saying that they purchased the business from her but had no affiliation with her and did not elaborate any further.
We have received several emails from people that claim to have purchased three other breeds from her. we have to confirm but we are working on it. consider this another victory for the rights of animals that are owned by unscrupulous people. this is a self-proclaimed “expert” for havanese. she has not been breeding havanese for 30 years. she has spent the last eleven years (confirmed) breeding bichons, havanese, retreivers, spaniels, cheetoh cats, savannah cats, presa canarios and a three others that we are continuing to research. 30 years experience as a havanese expert? 30 years in dog years? she seems to be a confirmed expert in twisting the truth.
Holly is now claiming that she has “rescued” a very rare and expensive vizsla dog. though this is a stretch, the question is why would you “rescue” vizslas when you’re a havanese “expert” and have 50 debarked havanese and bichons locked in cages in your home? really think about how little sense this makes. the 50+ debarked dogs that are locked in cages in her home are a fact that was confirmed by state investigators. it is very clear that she is trying to once again steer people from the facts at hand and polish her image online as someone that cares about dogs. it’s funny that she loves the havanese so much that she doesn’t offer breed rescue. perhaps if you have a rescue case you should contact her. it’s crystal clear that this is a bogus attempt to look like a compassionate animal lover and it is a slap in the face to the people who really care about and donate love, time and money to animals in need.
Please write your lawmakers and push the state of rhode island for changes to their current animal legislation. we have a list of lawmakers that we are currently working with the implement change but all of their email addresses are listed at the links below:
Http://www.rilin.state.ri.us/email/senemaillistdistrict.asp
Http://www.rilin.state.ri.us/email/repemaillistdistrict.asp
The bills for this year have already been submitted but we intend to continue efforts through 2013 to see that appropriate bills are introduced and new laws are passed that will shut the doors of her operations and others like her. if the town of charlestown is going to play fast and loose with “unlimited” dog ownership, then the state of rhode island needs to step in and stop them. there is absolutely no excise for housing over 50 debarked dogs for the purpose of breeding, except greed. for every day that passes, dogs are trapped at her home and other places just like it living a life confined and not loved. they are a commodity with a monetary value. please do your part too and help save dogs trapped in mill settings like this.
Holly, we are not “competitors” and this has never been a personal attack as you claimed with faked vehemence in your posts that respond to these accusations here and in your yahoo and google business profiles. you can continue your efforts to polish your image but you’re putting a bow on a turd. this has never been about you and always been about the animals, the way you treat them and the lies you’ve been telling to present as someone who cares and operates in an ethical fashion. the truth is going to get out and we will fight until our dying breath to get you and organizations like you shut down. you’ve responded to select comments here and ignore the questions and comments that speak the truth and matter most. you encouraged people to call and verify findings and we did. you may not have gotten a citation but that is because the laws were not written to deal with a situation like this, yet. no matter how you justify this to yourself or try to justify it to others it doesn’t wash. you own over 50 debarked dogs that you keep in steel cages. not kennels, right? a kennel is an outdoor enclosure. you just keep them indoors in steel cages and let them defecate in a kennel with a concrete slab. we have verified this with the state of rhode island officials as you desperately encouraged us to do. you know that everything posted here is the truth. you're a sick, degenerate liar. a full investigation of your property would reveal dozens of dead dogs buried by you, most due to your neglect! you can twist the truth every day but one day you will be accountable to the law and more importantly, your maker. if you think that there will not be judgment for what you’re doing and the lies you’re telling, you’re kidding yourself.
This is all completely true. I had a terrible experience. I bought a 7 month old from her at full price. That dog was impossible to potty train because she had been raised in these impossible conditions. If you get an 8 week old there is still hole to teach the dog, but not so at 7 months. I ended up giving the dog to a professional breeder and trainer in New Mexico and the dog, now age 4 years old, STILL isn't trained. I had Holly inspected and can verify that we also were told about over 50 dogs in small steel cages on concrete. Just terrible conditions!
I'd like to start by saying I have personally been inside the home and "kennel room" of royal flush kennels, the rooms are two small converted bed rooms off of the main living area of the house. they are vented by two small bathroom fans which run continous and have minimal lighting or outdoor views. at one point the woman was breeding cats known as cheethoes in one room and dogs in the other. feline and canine in the same inviroment? using the same outdoor area? healthy? I am not a vet but I don't think so. she has a small"greeting room" in the basement of the house which is set up a lot like a commercial pet store glass window into a room with a welping box. potential customers are greeted there and puppies are brought into the room for them to chose from. the puppies are in general poor condition they are left matted and dirty some with infections in eyes and ears until they reach the proper age to sell. only at this time are they washed and groomed to appear like they are cared for and those are the lucky ones. I have witnessed sickly animals, potential sickness carriers placed in cages with other animals at one point I questioned her about it and the response was if they make it they make it, it's to expensive to get them treatment from a vet and it would eat into the profit margin. I know of two welping mothers that had died from dehydration because she was on vacation and the part time help, really just local college kids she hires for 10 bucks an hr under the table, didn't show up and animals where left unattended for 24hrs or more. it's sad to see how many breeds she has been through. she tends to pick the popular breeds at the time. at one point she purchased several pressacanario females with the intention of breeding them, had them all de barked and chained them up in the old horse coral there, when neighbors started to get upset with this she gave the animals away figuring the pocket puppies where the best to stay with, easy to hide and eat very little. just sad that she is still in business, this modern day cruella deville needs to be locked up for this. for those of you saying awww leave her alone she is not hurting anyone, how about the child who gets his first puppy only to have his heart broken when it's one of the unfortunate ones that is sickly and ends up expiring? how do you fix his broken heart? or the person who buys one that needs 1000s of dollars in vet attention and holly bold face lies and says it is not her fault or responsibility? does anyone have a copy of her warranty for her pups? I bet seeing she is such a wizard of words the only way you get a new pup from her is if the one you bought dies within 50 ft of u picking it up. once again I think she needs to be addressed on all sides, i'd contact the ri dept of labor and training and see if this woman has employees and workmans comp for them, god forbid someone gets bit or rabies. i'd also call the irs. i'm sure they would love to know what her true income is which they can verify many many ways. i'd also call peta maybe set up a protest in front of her premesis and make sure all the local town officials are aware of it. the town of charlestown is a close knit community and this would be a black eye if this got national publicity like mike vic. just keep at it and i'm sure we are not all wrong. on this note just remember we can all eat an elephant, one bite at a time! ps don't let the threats of suit and court back you off people in her position will try any tatic to hide the truth
terrible experience
Royal Flush Plumbing and Heating
www.royalflushplumbingandheating.com
Apex Construction Services Inc
www.apexconstructionservices.com
I hired Royal Flush to do over my bathroom. They hired Apex Construction to do the carpentry. Apex did not estimate the job correctly so the job was a lot more then was expected. To get some of his money back, Zac, from Royal Flush told me in order to have a grey sink, like my tub and toilet were, it would have to be made because there was no such thing as a gray sink ? He charged me around $1,000 for a new sink. When he had come out to speak with me about what I wanted I told him I wanted all gray he said that was no problem, it could be done. I also said I wanted a glass enclosure on the tub. At the end of the construction he claimed his company didn't do glass enclosures that I would have to do that on my own. I fought with him until he did it. For two years I had a leak which disintregated the wall by my tub. Each time Apex or Royal would come out they could not find anything wrong, or they would find that whoever put the on off thing in the tub had not used a black ring ? There were so many places where light could be seen on the backside of the tub wall. They also did not use the correct wallboard. He also overcharged me for the faucet on the sink, saying it was a delux model. I guess anything goes to make up some money because of Apex's blunder.
The complaint has been investigated and resolved to the customer’s satisfaction.
Overview of Royal Flush Havanese complaint handling
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Royal Flush Havanese Contacts
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Royal Flush Havanese phone numbers+1 (401) 864-3371+1 (401) 864-3371Click up if you have successfully reached Royal Flush Havanese by calling +1 (401) 864-3371 phone number 0 0 users reported that they have successfully reached Royal Flush Havanese by calling +1 (401) 864-3371 phone number Click down if you have unsuccessfully reached Royal Flush Havanese by calling +1 (401) 864-3371 phone number 0 0 users reported that they have UNsuccessfully reached Royal Flush Havanese by calling +1 (401) 864-3371 phone number+1 (239) 939-3999+1 (239) 939-3999Click up if you have successfully reached Royal Flush Havanese by calling +1 (239) 939-3999 phone number 0 0 users reported that they have successfully reached Royal Flush Havanese by calling +1 (239) 939-3999 phone number Click down if you have unsuccessfully reached Royal Flush Havanese by calling +1 (239) 939-3999 phone number 0 0 users reported that they have UNsuccessfully reached Royal Flush Havanese by calling +1 (239) 939-3999 phone number+1 (888) 500-2298+1 (888) 500-2298Click up if you have successfully reached Royal Flush Havanese by calling +1 (888) 500-2298 phone number 0 0 users reported that they have successfully reached Royal Flush Havanese by calling +1 (888) 500-2298 phone number Click down if you have unsuccessfully reached Royal Flush Havanese by calling +1 (888) 500-2298 phone number 0 0 users reported that they have UNsuccessfully reached Royal Flush Havanese by calling +1 (888) 500-2298 phone number
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Royal Flush Havanese emailsholly@royalflushhavanese.com100%Confidence score: 100%Supportamanda@royalflushhavanese.com84%Confidence score: 84%
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Royal Flush Havanese address95 Old Coach Rd, Charlestown, Rhode Island, 02813, United States
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Royal Flush Havanese social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all Royal Flush Havanese contacts
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I would just like to remind consumers that just because a breeding facility is "inspected" by the SPCA, or USDA's Animal and Plant Health Inspection Service (APHIS)-- that doesn't mean it's any sort of "respectable" breeding operation. All they inspect for is that the pups have clean water & ample food supplies, the dog/puppy areas are clean (enough), and are protected from extremes in temperature and weather.
They have no clue if a dog is groomed often enough, vet checked often enough, socialized, or given adequate amounts of exercise, or not. Their standards are very low when it comes to breeding and raising QUALITY puppies free of illness and behavior problems. So a breeder "bragging" that they have been inspected by [insert group here] doesn't mean all that much in the long run.
As far as mentioning the AKC inspecting a breeding facility, the AKC DOES NOT guarantee breeder reliability or respectability. Most of the time, the AKC relies on the local SPCA or APHIS to inspect breeding facilities and send the report to the AKC. And that usually happens only if there are enough complaints and or inquiries into a specific breeding facility or breeder. The AKC is more concerned with verifying the parentage of the litters people want to register as "purebred" and that's what they are good at.
Anyway- I am very disheartened to be learning that the breeder who sold me MY Havanese nearly 2 years ago, (Royal Flush Havanese), is sounding more and more like a puppy mill.
I had researched and investigated them for *months* before I decided to pay an exorbitant amount of money for a 9-week old puppy. I am very knowledgeable and well informed about the red flags and signs of puppy mills, unscrupulous backyard-breeders, pet shops, etc., but I'm realizing that even I was DUPED.
My dog is just about 2 years old now and has "unexplained" fear-based behavior issues and socialization issues, to the point of hair-trigger reactiveness and aggression. This is EXTREMELY rare in the Havanese breed.
I have raised numerous mixed and purebred puppies and rescued/adopted adult dogs for more than 45 years never encountering this kind of problem. So I am concluding the problems originated with bad breeding and non-existent socialization at Royal Flush Havanese.
Now the real work and hopes begin to remedy these issues before my dog hurts someone, maybe even in my own home. I've already spent hundreds of dollars on professional puppy training the first year, now I will be putting out (literally) $1000 or more for behavior correction. I hope it works. PLEASE don't buy from Royal Flush Havanese. Save yourself the heartbreak and the $$.