Rose & Remy’s earns a 1.0-star rating from 0 reviews and 3 complaints, showing that the majority of customers are dissatisfied with purchases.
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Rose & Remy Review: Discount Code Fiasco and Poor Customer Service
address. I was really excited to check out the Rose & Remy website after hearing so much about it from friends and reading positive reviews online. However, my experience with the company was extremely disappointing.
After signing up for their newsletter using my email address, I received a confirmation email that included a discount code for my first purchase. Naturally, I was thrilled to get a discount and head over to the website to check out their products.
Unfortunately, when I tried to apply the discount code at checkout, it didn't work. I tried several times, but the website kept telling me the code was invalid. I reached out to their customer service via email but didn't receive any response for a few days.
When I finally did hear back from them, the representative told me that the discount code had expired and there was nothing they could do about it. I was really disappointed and felt misled, as there was no indication that the discount had an expiration date when I signed up for it.
Overall, I was really disappointed with my experience with Rose & Remy. While I had heard great things about the company, my personal experience was less than satisfactory due to the issue with the discount code. I hope they'll work to improve their customer service and communication in the future to avoid disappointing other customers.
Disappointing Experience with Rose & Remy: Shipping Delay and Poor Customer Service
I recently made a purchase from Rose & Remy and unfortunately, my experience was less than satisfactory. Despite paying for express shipping, my order did not even begin to ship until over a month later. Needless to say, I was extremely disappointed and frustrated with the delay.
When I reached out to their customer service team to inquire about the status of my order, I was met with little to no helpful information or updates. I understand that delays happen, especially during these unprecedented times, but the lack of communication and transparency from Rose & Remy left me feeling completely in the dark.
Overall, I would not recommend purchasing from Rose & Remy. While their products may be appealing, the lack of timely shipping and poor customer service make for a less than enjoyable buying experience. I was truly hoping for better from this company and unfortunately, my expectations were not met.
Frustating Mobile Shopping Experience on Rose & Remy - Review
I recently had a frustrating experience while trying to shop on Rose & Remy's mobile site. While browsing through their selection, I found it difficult to navigate through the pages and felt lost in the process on multiple occasions. Additionally, when trying to use a coupon code, I ran into the issue of not being able to access my cart. This left me feeling disappointed and uncertain about completing my purchase with them. It's important for online retailers to ensure their mobile site is user-friendly, as more and more people are turning to mobile shopping. Hopefully, Rose & Remy can make some improvements to their mobile site to provide a smoother experience for their customers.
Is Rose & Remy Legit?
Rose & Remy earns a trustworthiness rating of 68%
Generally safe, but check closely before sharing details.
Roseremy.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Roseremy.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the roseremy.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- Rose & Remy protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Rose & Remy has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Overview of Rose & Remy complaint handling
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Rose & Remy Contacts
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Rose & Remy phone numbers+1 (213) 640-6782+1 (213) 640-6782Click up if you have successfully reached Rose & Remy by calling +1 (213) 640-6782 phone number 0 0 users reported that they have successfully reached Rose & Remy by calling +1 (213) 640-6782 phone number Click down if you have unsuccessfully reached Rose & Remy by calling +1 (213) 640-6782 phone number 0 0 users reported that they have UNsuccessfully reached Rose & Remy by calling +1 (213) 640-6782 phone number
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Rose & Remy emailsaffiliate@roseremy.com99%Confidence score: 99%toservice@roseremy.com75%Confidence score: 75%Support
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Rose & Remy social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025





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