Roku review: Time I can't get back and helped nothing

This morning, Weather4Us had ads even though we've got a paid subscription for 3 more months. If you have problems, you have to go through Roku as Weather4Us uses them as the financial and subscription go-to. Well, an hour and 3 "customer service" people (not counting their DA chatbot) later, nothing was fixed and I kept having to repeat what I'd already done. The last person was supposed to be a Tech Specialist but asked me for a picture of my previous chats so they'd know what I had already done. I got threatened twice with disconnection when I had to go to the tv to check SN's, etc. Nothing resolved except now I'm MAH.