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CB Streaming Services Roku Complaints #2-21
Roku

Roku review: Roku TV

J
Author of the review
12:01 am UTC
Verified customer The reviewer confirmed their account using Google. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

The TV video freezes whenever I watch Netflix. The problem does happen with other services such as Paramount and Peacock but not as bad with Netflix. After going back and forth for 2 months I still have the problem. Jeric in customer service was of no help. He told a firmware update is needed and there is none on the Horizon. He jerked me around so long I cannot reurn the TV for a refund. Bottom line I am stuck.,

Desired outcome: Replace the TV with another model or issue me a refund.

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    Aug 07, 2026
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