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Rodan + Fields

Rodan + Fields review: Unauthorized charge to my bank account via paypal

K
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6:22 pm UTC
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They turned on a subscription for 6 products and charged my bank account for over $500 at 2:40am. Do not tell me to call [protected], I've been on hold for 3 hours today and 2 hours yesterday. The callback button is disabled. Do not tell me to email sales or customer support, they are not responding. I tried facebook and they gave me the phone number that no one is answer.

Claimed loss: $506

Desired outcome: I want nothing more from you, refund all money and close my account. Compensation for the 2 full business days I have spent trying to fix this with my bank, on hold never reaching them, and with paypal.

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Rodan + Fields is ranked 15 among 65 companies in the Skincare category