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RockAuto Auto Parts Profile

RockAuto Auto Parts

www.wwwrockauto.com

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1.0 3 Complaints
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RockAuto Auto Parts Complaints 3

ComplaintsBoard
J
11:40 pm EDT
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RockAuto Auto Parts Disappointing Delivery Time: My Experience with RockAuto

i ordered sum parts from rockauto and it took forever to get here. like 8 days to 2 weeks. that's way too long for me. i ain't got time to wait around for my car parts. this is gonna be the last time i buy from them. i need my parts fast and they just ain't cuttin it.

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ComplaintsBoard
J
11:26 pm EDT
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RockAuto Auto Parts RockAuto.com Review: Poor Customer Service and Limited Return Policy

rockauto.com is a website that sells auto parts. They have some problems with their customer service. It's not very good. They also have a system that's not complete. If you want to return something, you can only do it if you haven't used it.

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9:30 pm EDT
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RockAuto Auto Parts Mixed Experience with RockAuto: Easy to Use Website, Good Prices, but Check Parts Carefully

I don't know if it's just a bad part or if I did something wrong, but it's annoying. The website is easy to use and they have a lot of parts to choose from. The prices are usually pretty good too. I've ordered from them a few times and haven't had any major issues. Sometimes the shipping takes a little longer than I'd like, but it's not a big deal. Overall, I'd recommend RockAuto for auto parts. Just make sure to double check the part before you install it to avoid any issues like I had with my wheel bearing.

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Is RockAuto Auto Parts Legit?

RockAuto Auto Parts earns a trustworthiness rating of 64%

Generally safe, but check closely before sharing details.

Our conclusion: RockAuto Auto Parts's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

Wwwrockauto.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
  • RockAuto Auto Parts protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to RockAuto Auto Parts has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • The registrar associated with RockAuto Auto Parts has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
  • We conducted a search on social media and found several negative reviews related to RockAuto Auto Parts. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
  • We noticed that wwwrockauto.com is hosted by a provider with a reputation for shady practices. This could be a cause for concern as it may indicate a lack of security and reliability.

Overview of RockAuto Auto Parts complaint handling

RockAuto Auto Parts reviews first appeared on Complaints Board on Jun 13, 2023. The latest review Disappointing Delivery Time: My Experience with RockAuto was posted on Jun 17, 2023. RockAuto Auto Parts has an average consumer rating of 1 stars from 3 reviews. RockAuto Auto Parts has resolved 0 complaints.
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RockAuto Auto Parts Category
RockAuto Auto Parts is ranked 356 among 493 companies in the Auto Parts and Repair Stores category

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