Window Wizards reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Window Wizards
Welcome to our customer reviews and complaints page for Window Wizards. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Window Wizards.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Window Wizards's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
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Faulty night latches
My wife and I purchased all brand new windows from window wizards. Unfortunately shortly after the purchase most of the windows had faulty night latch problems. These latches would pop out and stay out and not go back to the original position. Window wizards sent a repairman to fix several of these faulty night latches. The repairman said that there was a known issue with these windows and night latches. However he only repaired the latch that was broken not all of the latches, which he himself told me were faulty. This repairman made several different trips to repair faulty latches as they would break.
Well here I am again with another broken night latch and this time there is no recourse because the company has shut down it's facility and the lifetime warranty which they gave me a contract for is now void.I contacted the window installer for window wizards that installed my windows. He explained that window wizards was out of business and he would have to charge me 150 dollars to fix this little plastic piece. It actually takes about 5 minutes to pop this piece out and put in a new one. Apparently a lifetime warranty is only as good as the paper from which its written. Buyer beware !
Window still leaking water
Our five section Bow window is leaking water in. We had this window installed about ten (10) years ago by Window Wizard. It was repair twice in the last few years. One repair we had to pay for a new window seal. Now our window still is staring to crack from the water damage. We would like to hear from your Co. Window Wizard.
Company shut down - warranty not valid
My husband and I paid almost $10, 000 for new windows in our home in October of 2010 - we were promised a lifetime warranty, however the company has since shut down and we are left with defective windows that do not open, close, or lock. Their website has been shut down and their phone numbers are out of service. We have no way of getting a hold of anyone...
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