West Gate Resort reviews and complaints
Place families at risk by giving keys to rooms already occupied by other guest
WestGate Resorts places families atr risk by giving room keys to Rooms that are already occupied by other guest. My family booked our weekend stay we had a late arrival for 1 am we were checked in and given our room keys. We went to our suite and to our surprise when we went into the suite it was occupied by another family this was a nightmare for me and my kids to walk in on someone in the middle of the night. we hurried back to the front desk to advise them of what happen they Rep appologized and said that it has never happen before. We where then given a different room and escorted by security to the new suite only to be told by security Guard that this has happen a couple of times. I just wanted to make this compliants to avoid anything bad from happening to another family.
Company Business Name: WESTGATE RESORTS
Country of complaint: United States
Address: Orlando, Florida
Website: westgatesresorts.com
The complaint has been investigated and resolved to the customer’s satisfaction.
Scam
I purchase a deal from Westgate Resorts back in February. It cost me about 5000 dollars to get into this membership (8weeks) with your resort plus a leisure time passport membership. After finally paying my last monthly payment, I received a welcome letter from your company and a leisure time passport number that entitles me to go anywhere in the world at...
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Lets take all the employees at that resort out back and beat them with a wet noodle for making a mistake. Better yet we got our mistake free lord over here in Livingston perhaps he should cast the first stone seeing that he is perfect.