WarrantyService.com reviews and complaints
Adjustable bed
I purchased an adjustable bed almost 2 years ago with a 10 year warranty. I first filed the issue on my phone and made some errors and called the [protected] the next day. Before I can even get to make the phone call they had denied my claim in less than 2 hours (I received an email). I refiled with a customer service rep (explaining my error from the...
Read full complaintFurniture
I opened a claim with warrantyservice.com on 7/5/23. claim # C2885713 (I got a 5 year warranty from American Signature Furniture). This is for recliner mechanism that stopped working on my sofa. They assigned a technician to come and work on it after nearly 2 weeks. I was patient. The guy shows up. works on it for 5 minutes and not able to fix it. Tells my...
Read full complaint and 1 commentSofa cleaning
We have a 5-year warranty on our 3 fabric sofas which we purchased at value city furniture. The buttons on the sofa are made of cheap material and keep falling off and we have to file a claim to fix it including accidental stains on the sofas. They fixed the button and cleaned the sofa in the past but now they said the cleaning the stain is not covered. Wth... Why do we pay for a warranty then? Any accidental damage to the sofa is covered under the warranty. I am really upset with this crap. I would like them to either clean the sofas or pay for a replacement as the warranty promised.
Country of complaint: United States
deactivated warranty hotline leaves customers stranded
Is anyone else holding a warranty through this company unable to get through? The [protected] has been deactivated. Maybe I can help - try one of these numbers. When you get through, don't take no for an answer. [protected]; [protected]; [protected]; [protected] All of these numbers will connect you to the call center to file your claim or check on the status. Don't give up!
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