Vodacom / RAM Couriers reviews and complaints
service /customer liaising / delivery
My parcel was supposed to be delivered today by RAM Couriers Hand to Hand. I received a call Friday last week at 1:16PM to confirm contact details and for driver to give me a call. The cellphone number listed was wrong and I provided the correct number (Which is the number which the lady called me on) I waited all freaken day for this delivery and it...
Read full review of Vodacom / RAM Couriers and 1 commentnew contract and device delivery
Good Day, I have had a parcel from Vodacom at your Witbank Branch since Friday, Vodacom Tracking no K1865034. I work on a site just outside Middelburg but reside in Witbank, We contacted them on Friday and arranged for them to deliver at my home, Monday I contact them and they said no they would deliver to my work on Tuesday, I contacted them yesterday and they advised today, again today I contacted them and they said tomorrow. The info on the Tracking page is inaccurate and not recorded correctly. Also, the telephone just rings continuous, one has to call sometimes up to 3 times to get a response. I am extremely disappointed in this services, especially from a well know and reputable company as RAM. Due to this services I have contacted Vodacom to cancel my delivery. So not only will Vodacom start losing customer it is also a poor reflection on RAM couriers and I am certain it will affect your business in the Witbank area. I contacted Vodacom today to cancel the deal as well, because this is for a gift, but they advised I can only cancel after 3 atempted deliveries, in a week they have been so full of excuse and not attempted to deliver once. So how long should I wait, this is really unacceptable from both parties
None as yet
Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!