Vita Clear Vitamins reviews and complaints
Charging my Credit Card
STOP Charging my bank of America credit card!
I just ordered Pro Activ online before i left USA last march because my daughter asked me, . I am away from the US for 2 months and I am being charged of the USD34.92 from my bank of America credit card!
STOPPPPPPPP!
Sincerely,
Ms Rossana Maniquis
Country of complaint: United States
Address: 402 Chaise Lane R4 Norristown 19403 PA, Norristown, Pennsylvania
The complaint has been investigated and resolved to the customer’s satisfaction.
Charged for products - not received!
The same thing happened to me... I was getting the payments taken out of my checking account. I called proactive to cancel my subscription and they said everything was cancelled including the vitamins. However, then 3 months later I received 3 overdraft payments from my bank. Proactive didn't end up canceling the vitamins... apparently they are not even the same company... I ended up having to pay $200 in overdraft charges from my bank and still have never received the rest of the vitamins I payed for... I am disgusted with the whole situation... Something needs to be done about this...
Company Business Name: Vita Clear Vitamins
Country of complaint: United States
This company owes me a refund. Customer Service sucks. Never signed up for this stuff. I most likely will never get a refund. I want to file a law suit!
took my msney order nothing returned
This company sucks...when I ordered proactive no one said anything to me about Vitamins coming ...they hit my account before my check costing me 2.99 for something I did not order or want plus I got hit with a 36.00 dollar draft fee...You call and you get some stupid person on the phone who knows nothing and they can not get you a supervisor because every single one of them are tired up...I plan to follow this up I do not like people having my credit card number and I told her so now I am calling Proactive to complain about this
I am investigating Guthy Renker's practice of billing consumers for Vitaclear without authorization. If you are willing to discuss your experience, please feel free to contact me at uidstrom@eurekalawfirm.com.
Hi everyone my name is Rosa,
It's even worse for me! I got the free trial. Then they charged me for the second one. I did not want it so I sent it back to them and they said they would refund my money back.well they didn't! On top...ever since then they have been charging me every month and not even sending me anything ! Can someone please help me?
7 years and YES these people are still at it! Screwed me for $70 in charges AFTER my cancellation and return... Plus got OVER DRAFT fee for my troubles! STAY AWAY FROM GRC Gunthy Renker WEN PROACTIV VITACLEAR
Vitaclear is fulla ###...I called and cancelled weeks before my shipment was supposed to arrive and they STILL charged my account...i am fighting them for $215 of overdraft fees and they are acting so "annoyed" by it but yet its not their account thats in overdraft. I will seek legalities against this bogus ### company their pills increase your appetite more than they work on your skin anyway. I want this company shutdown and i will be the 1 to do so
I have been receiving Vitaclear for months and months after agreeing to the offer through my Proactiv order.
I cancelled my account by calling [protected]. When you get your shipment the number is located on the invoice right next to your customer account number.
The lady I spoke to was really nice and she confirmed that I cancelled on time before the next expected charge/shipment on 7/25/12.
When you call this number, write down who you spoke to and the time and date of when call was placed. Write this on your invoice and put it somewhere safe (just in case).
I hope this helps anyone who is feeling pains of this awful and overpriced product.
Vitaclear is a nightmare on a person’s bank account and I wouldn't recommend Vitaclear to anyone especially people struggling to make ends meat!
Again, the number is [protected] and make sure you have your invoice ready with the account number.
Vita clear is nothing but iron pills. I say this because the way they smell. When I was pregnant I had to take iron pills and I'd never forget that smell... But they are taking my money to. I ordered a new card and called them yelling about the situation demanding my money over a hundred dollars back and if I don't receive it I will sue them!
I ordered a trial of proactive and as most of the other posters, got the vitamins also. I went online and delayed my next shipment on the proactive site. I ended up getting the vitamins at a rate of almost $40 charged to my card. I called and was told that in the 7 years the rep worked there, I was the first person to make the mistake that the vitamins and the proactive were one account, even though they have the same acct number. I refused delivery and since the box was left here, I ended up driving the box to the post office with no proof I took it back. It will take 4-6 weeks for me to get my credit. It is now over a week since I took the package back and I called to confirm that everything is canceled. The original rep tried to make me feel stupid, and also claimed they have an excellent rating with the BBB. I will never use Proactive again no matter what simply because of this scam.