Trilegiant is behind more consumer abuse. I took action to stop the scam and so can you.
Please contact Freed & Weiss - info @ freedweiss (dot) com (No Spaces), or call, toll free 866.779.9610
Here's more information:
Customers of websites like 1-800-Flowers.com, Travelocity, Shutterfly, and Orbitz are reporting mysterious monthly reoccurring charges to their credit cards.
Thanks to marketing tactics (i.e., those pop-up windows) used during check out, without proper consent consumers are accidentally joining club memberships and having to pay for them monthly!
Most people don't even realize they are being charged every month for a service they never ordered!
Is this happening to you? Have you made a purchase for travel, work, or fun using any of the following sites:
Join this cause to learn more and stop the consumer abuse from Trilegiant.
AND PLEASE CONTACT FREED & WEISS IMMEDIATELY if you - or anyone you know - has reoccurring charges after purchasing from any of these companies.
Contact Freed & Weiss by emailing: info @ FreedWeiss (dot) com (No Spaces), or calling: [protected], or toll free [protected]
Help Spread the Word to Your Friends!
What should I look for? Mysterious charges involving the business practice of Trilegiant/Affinion and Verture include the following membership programs:
Privacy Guard (or Credit Alert),
Just For Me,
Everyday Privileges Gold,
Banks issuing the credit cards and processing unauthorized charges on your account include: Visa, MasterCard, Discover, American Express, Chase, Bank of America, US Bank.
CHARGES WILL APPEAR ON YOUR CREDIT CARD BILLS WITH CRYPTIC DESCRIPTIONS SUCH AS: TLG*LIVWEL15130916JUL [protected] CT."
What can I do?
Contact Freed & Weiss immediately, if you or someone you know has been charged mysterious monthly recurring fees after making purchased as any of the online companies.
I did not sign up for this program, yet I was charged for it as well as another of their branches...Great Fun! I tried to cancel and was told well, try it ...you've already been charged! I didn't even know what it is!!! And have NO info!!! I want it stopped and my money back! I need to get someone to fix this for me. Several calls have done nothing! How can a company charge me for something that I NEVER signed up for in the first place??? And how can it claim to be legitimate??? HELP!
For the past three months, Trilegiant has been charging my credit card for services I did NOT ask for. Since I do NOT receive paper hard copies of my statements each month (I do the online thing), I am beginning to wonder if they target those of us that do this since it took several months for me to notice the activity.
I noticed it this time because it sent me into overdraft and overlimit fees were attached to my payment for this next month. This got my attention very quickly. I live on a very limited income, and this extra charge is going to hurt me severely this month. Not to mention if this continues to be charged to me.
I have since started complaint forms with Consumer Reports, Better Business Bureau, and am currently writing a letter to my state gov.
I am hoping, since I worked with his wife, that he will look into this matter, and possibly find out how many people in the state of Montana have been targeted by this fraudulent company.After a lot of research into this company, and the subsequent class action lawsuit filed against Trilegiant and Chase in 2006, you would think they would stop this crap. But apparently they have not learned their lesson yet. I am hoping by doing all I am doing, that it will make a difference in some small way.
I was charged $11.99 for four months. I called TLG and was told that I signed up for TLG when I bought airline tickets from priceline.com. These people are scammers! When I called TLG to complain, they said that I signed up for TLG and put in a password. They refused to give me a refund. Apparently, the site is very sneaky. After I bought the tickets, there was a place to put in the city of my birth, which I did. The site didn't give me a confirmation of my order, so I put the city in. That's when I was charged $11.99. These people need to be stopped! They have scammed hundreds and maybe even thousands of people by doing this. I called priceline.com to also complain. They told me that TLG was one of their partner companies and that I had signed up for their products. If everyone who has been scammed by these people would call the company where the scam took place, then maybe we could stop these people. I can't understand why they aren't shut down by the Better Business Bureau or the FCC.
Hello all, this will likely be the only post I make on this board, so I will make it short, sweet, and to the point.
I currently work for the Athens branch of DialAmerica which is an inbound call center; basically we are pop up windows when you activate a credit card, make a car or truck rental reservation and other such things.
You will be transferred to me when someone asks you if you'd like to hear about $40 in gas certificates or some such nonsense. A lot of times those people who are transferring you will promise these things free (ie a credit report), because they get .25-.50 cents per transfer. Keep in mind that they are only trying to put a bit of food on their table.
Don't feel compelled to feel like you must stay on the phone with us. We only need to have two rebuttals to specific objections that you give us before we have to get off the phone with you. Specific objections include: want to think about it/talk with spouse, don't need, don't need 2nd time, wouldn't use, et cetera.
Okay, to the legal issues: the programs and languages of what we say are a legal contract under FCC guidelines. You may have signed up for only a dollar or an upsell for free, but we fast talk you into saying yes into the parts where you need to say yes in order for you to be in a contract with Trilegiant
Believe you me, I hate my job. I've only been at it a month and have probably screwed more people out of money than I ever could have were I a con man.
Here are my tips to you: 1) Don't allow yourself to be transferred for anything that sounds too good to be true, and if you are transferred, tell that person right away that you didn't want to be transferred and you aren't interested, that way we get to hang up on you. 2) Say there is an illness or a recent death in the family, we have to hang up on you right then and there. 3) If you're the polite type and don't like to hang up on anyone, just say I'm not interested, and then I won't use it. That gives us our two rebuttals to hang up on you with no problem on our end. 4) Simply hang up after hearing a minute or so of our talk. It doesn't hurt out ability to keep out jobs if you do that. 5) AND THIS IS VERY IMPORTANT: ask who we work for. If you've been on this website, then you know Trilegiant is absolutely evil to cancel services from. They will run you around every legal loophole they can to keep you from cancelling their services, which is why they have been sued numerous times. Just ask who we work for and when the word Trilegiant or Affinion comes up, just hang up the phone. You really don't want that mess on your credit or debit card...
One last thing, and I only mention this because we sell a lot of these to Wells Fargo customers: you can get your credit report for free online! There is no need for you to sign up with our Identity Theft Protection service and pay $12 a month for it. Yeah, they tell you it's only a dollar for the first 30 days. But if you can't tell me which is a better deal: FREE or a DOLLAR, well, I guess I'm signing you up here soon, aren't I?
I enrolled into the membership with GreatFunsite in conjunction with a purchase I made with priceline.com as the website promised a 15% cashback on my purchase with Priceline. The membership was free for the first 30 days following which unless I canceled I would be charged $11.99. On July 23, 29 days after enrollment, I called to cancel my membership (membership # [protected], username SHAH1281) and was given a cancellation code MJ1001790723. Despite this, I was charged $11.99 on August and September 07, 2007.
Multiple attempts to talk to the customer service has been to no avail as every time I am told that the membership is stil active, although paradoxically, the cancellation code is a valid one! Any attempt to speak to a supervisor results in an indefinite hold. Additionally, on multiple occassions, as soon as I mention the fraudulent charges, either the call gets dropped, or I am asked to hold and once again the hold is an indefinite one.
I have initiated a disputed charge with my credit card (Citi Cards) and am hoping for a favorable resolution, but I am afraid that the unauthorized charges will be recurrently made to my card.