Travelhouse reviews and complaints
Rip-off
One of the agent named Jason Southgate, sold me this ticket, asked for deposit and said that I could pay the balance within 90 days. He said I could pay it in instalment or pay the full balance before 90 days. Before the end of 90 days, I called him to pay for the balance outstanding but after he had taken my name and was on the way of processing my...
Read full review of TravelhouseDouble charging of change of flight date
I, Sonia Effah Quainoo bought a ticket from Jehangir Khan, the manager and Travel Consultant at Travelhouse and contact number [protected] and emails [protected]@gmail.com and j.[protected]@travelhouse.co.uk this February to ghana on Ghana International Airlines to attend my mother's funeral. The date for the funeral was changed and I contacted Khan to change my date to 16th April 2010. Khan charged me £130 which he took from my accounts only to be told at the airport on my day of travel that I had to pay £70 else I would not be allowed to board the plane as Khan failed to pay the money he collected from me to the airline. I paid the £70 and was given a receipt to that effect. I was told by the airline management to collect my £130 from Khan when I come back from my trip as he refused to pay the money to the airline and the fact that I have paid the required £70 to the airline.
All attempts to get Khan to refund my £130 have failed. He claims he paid the money to the airline. The chane of date has now cost me £200 instead of £70 as I was told by the airline. I don't mind going to court to claim the said £130 but i want to pass through the necessary channels.
Whom do I need to push this complain forward to get my £130 back?
I can be contacted on [protected] or [protected] or [protected]
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