Special-t-travel reviews and complaints

This is a scam they called me to tell me the package I purchased in 2007 was about to expire and they wanted me to renew it. I never purchased a package and they had my updated cell phone number and address which I have had only 3 months.

We also unfortunately purchased a recent package from this company (specialtvacations.com) for $245.00. Went to Orlando for the 4 day, 3 night part of the package. We were put at Calypso Cay which was a less than 1-star resort which proceeded to charge $15 per night usage fee and $5 a day for towels! Furthermore Calypso Cay was just a dirty resort and we left after one night. Neither company - Special T Vacations nor the company doing the travel club presentation - cared that we were less than happy. There is no way that we will even entertain the notion of going on the other legs of the trip. Please, please do not buy anything from these people! We have learned our lesson and will not be attempting to do anymore travel with a disreputable company such as specialtvacations.com.

people, listen up, I am a sales person working for the company myself.
What you are talking about is probaly someone else pretending to be from the company and stealing ur money.
We provide this package for a total of $275, BASED ON DOUBLE OCCUPANcY.and the 3rd and 4th perrson you bring will get to stay for free(totally free).No hidden charges of any sort.
That's it...

You may be able to do a chargeback through your credit card company. It worked for me.

My husband accepted one of the special deals. We want to go in June when our son graduates from High School. With all these negative comments, what do we do? How can we get our money back? $449.00. In our package paperwork, all the reservation form says to pay 398.00 plus 199.00 per child attending (over 12), are we still expected to pay these fees? What about the 449.00 we already paid? All information on these questions would be greatly appreciated.

my husband had a phonecall today from special t travel offering great package deals, he was initially told he had WON a $4.000 holiday which sounded fantastic until the prize turned into a 70% discount and they asked for our card details to pay 400 pound to cover admin fees and other ###, the more my husband spoke to them the more taken in he was with it all and was very close to passing on our card details, fortunately for us but unfortunate for them i was on hand to discourage my husband from giving them any personal details of ours, this prize didnt make sense to me at all and after airing my concerns to my husband he reluctantly agreed, thankfully we didnt fall for this scam, but it is very frightening how people are vulnerable to these con artists it is so easy, my final thoughts on this are it pays to be streetwise .

I received a call this AM for a $2, 000.00 vacation trip to Florida. After reading me a great package deal they said a process fee of $115.00 would have to be paid. When they asked me for my card #, the answer was NO. The so called manager came on the phone and the answer was still NO. He wanted to talk to my husband. When my husband came to the phone, the manager had hung up. Checking on the internet with the Complaints Board I thank you for being their when I needed you. Margaret

All I can do is sympathize, and provide yet one more account in the hopes that it scares other people away from using this company. I don't want this to be too long, so here are just the facts:

1) I got a call from these folks (in June 2013), and a travel package was described to me that sounded good, so I bought it.

2) When the package came in the mail, it did not have all the destinations included which I'd been promised (and none of the ones I was actually interested in). I called them up, got instructions, and returned the package.

3) I never received the confirmation I requested that they'd received the package, but when I called them back weeks later to ask what was up with it, they said it "can" take up to 30 days for the money to be refunded.

4) Waiting that long (funny though that they wait all of one minute to TAKE your money!), I called them back again to ask why nothing had been returned yet. They didn't know, but would call "accounting" and have the money sent. I would see it in a few days, they said.

5) Surprise, the money did not arrive. Repeat step 4.

6) Surprise, the money did not arrive. Repeat step 5.

As of this writing, I have not received a refund. And, since it has been so long, it is unlikely that VISA will honor such a dispute (which is maybe why they delay so long... so that you don't have any choice).

TAKEAWAY: Do not do any business with these people. They are not honorable, are not always even reachable (and the "manager" never is). Just save yourself the annoyance and money.

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P.S.--- I do not work for some competing travel firm, and am not writing this out of any personal motivation other than pure pissed-off-edness, the simple desire to warn people off of them, and for a little more justice in the world.

after having the company on the phone for over a half hour while I read through the complaints above, (she reduced my cost from $198 to $133), reluctantly I said I don't think I will do all this travel, and she said you already have been on the phone now for 33 minutes and now you say you aren't going to travel? I said well, I just don't think I will travel all that much in 18 months. And she said you can extend it. I then kept reading the above complaints and then asked for refunds, she said I had to send back the package they mail... I eventually said I am going to say no. She said you are a FU*#ing Di** and then hung up on me.

SCAMMERS DO NOT GIVE THEM YOUR Credit CARD INFO under any circumstances. Even if you DO NOT ACCEPT THE AWARD when transferred to VERIFICATION PROCESS and review under AUDIO THET WILL STILL CHARGE YOU. Then when you call back after charges ..they don't know who you are. The customer service manager and staff are continued to be left go as from 2008 posting today they say the Customer service Manager is still ANGIE. By the way the young Customer service agent receptionists toay is named Christina. I call them daily to extend my concern to them!

Received a call Jan 10, 2013 from an elderly gentleman aka (Mr Tom) telling me as a member of Wyndham Travel I had won a special travel package for a week in Florida. Explained all the features of this 3 part package. Starting with 3 days 2 nights in Orlanda right next to Disney and then Daytona, Fl and finally wrapping up this week in Ft Lauderdale. All at great top notch facilities and these 3 locations could be used all together over a week or split up into 3 trips. These could be eve transferred as gifts to my children or friends or relatives over 18 months or 1.5 years. Asked if interested in learning more. I listened and was asked if I was a member of AARP. I told them I was and they said this is even greater as you will get a even better seniors package. Besides this week at three locations it would include 4 days and 3 nights in Las Vegas and they told me that they would suggest the Luxor as it was their favorite. Also if qualified I would be given an extension to unlimited time restrictions to use of both these trips when ever I wanted and all could be transferred. I was told since I live in TX if I drove to FL they would swap out the free car rental for a free 2 day adult pass to me and my wife to Disney World. To go to the next level or agent all I needed to do was show I had credit and a card number. I would be under no obligation and that I would be explained all terms and conditions with a validation agent under recording to finalize this award package if interested. I asked how they were affiliated with Wyndham and was transferred to another lady that explained the Las Vegas senior package with no time restrictions. I was asked If I agreed to be transferred to a certification department again for review and agreement under recording. I was then transferred to this lady who read the terms and conditions and details and was asked if I had any questions or agreed. I said no I do NOT agree to the terms and wanted to know how they received my number and how they are affiliated to my time share Wyndham. I was starting to see through this story line. They were getting very east coast tone pushy andit put up a red flag to me. I was on line so Googled the name Special T Travel and phone numbers [protected] and [protected] they gave me and website www.Special-T-travel.com. I was told if I agreed to this under audio I would be given a member confirmation number that would be valid in 72 hours after cleared. I was again read the statements and asked if I agreed on tape and said no I have looked on line and do not see any association to my Wyndham Travel Club and politely said NO THANKS. I was then transferred to a high intense closer manager to understand why I was not interested and what was wrong. He was very pushy and said this was all legit and to try it under a no obligation for 30 days as they have all used this and it is great. I told him I believed they misrepresented me as members of Wyndham travel and as a senior and that everything on line showed this was a fraud and bad news. I saw a F BBB rating which said STAY away! I said NO I am NOT interested an do NOT agree to Any terms and will not try a free 30 day no obligation period required to review. NO NOT Interested ! and want to terminate this offer. I was transferred back to the audio lady again who said one more time do you want to agree and I said I guess you guys don’t understand NO. They were pushy and tried to get me to say yes. I said cancel and they agreed to cancel and not award me this package as it was my lose. I was not mailed or emailed anything from this company and they did not give me this special confirmation number or any package the last 2 weeks so I believed at their word that the opportunity was Closed an the award offer terminated.. I received my MasterCard bill last evening and saw the UNAUTHORIZED transaction of $199.00 on 01/10/2013 for Special T Travel. I have called and filed a dispute to Citi Master Card immediately last evening 01/22/2013 and closed my long time American Airlines Advantage credit card because of their unauthorized use of my card. They misrepresented their selves as affiliating this award as part of my Wyndham Travel Club and also believe they are targeting my timeshare and AARP senior citizens. I clearly said No not interested and agreed to nothing under their audio certification verification call . I clearly asked them to terminate this award which they regretfully agreed to. All I want is them to honor their word and refund my money for no award received!

F@&kin bunch of losers! Don't know what u r getting ur a$$ into!

Special T Travel keeps calling me trying to get me to extend my package. They say it came from my timeshare or exchange. I don't have an exchange and my timeshare does NOT share owners info. They lie, cheat and steal. The curise they were offering was a cruise to Grand Bahama Is. and accomodations on the Is. This is not a cruise. This cruise line went out of business and they said there is another. That one is a downgrade from Royal Carribean. We did Royal Caribbean and found that out. We had sent in our package to use just the accomodations so we would get something out of this package we bought. Then we find out they wanted more $. We gave up on the whole thing.

We contacted the Florida dept of Ag. and e-mailed them and faxed them our info from Special T Travel. All the DoA did was write to Special T Travel and they wrote the DoA back that they didn't do anything wrong. I even talked to them on the phone and asked them to not renew their license but they must have because lately I have had 3 phone calls to extend my package. I tell them I'd never do business with them again. I even mentioned this package and the problem to some law school professors who didn't seem to think I could do anything about it as I paid for a package BEFORE I got the information.

Who's gonna be the next dumb@ss?!

They told me that for "298" I could extend my package for another 18 months...a package I never knew about. This whole time I'm thinking $2.98. Finally when "Jeri" takes me thru her whole spill about how they've been in business for 19 years and here's a website you can look at all our records on (which by the way says is not an official record right at the bottom of the page), she says the words "two hundred ninety-eight" and that's when I definitely pulled the plug. She had said that she would give me her office line and when I asked for it she said "I'm not going to accept a phone call for something you thought was $3, this is a $2600 package!" and I said "You're not going to ACCEPT my phone call?!" and that's when SHE decided to bow out of the conversation. Wasted my time! Then I went searching and found all these reviews. Yes, mine was supposedly paid for 18 months ago (so why am I paying $300 again?), and included 4d 3n in Orlando, $500 Orlando Magic Card, 3d 2n in Daytona Beach and a bunch of other CRAP!

this is funny.. they only called me 1 time and almost spent 15 mins to sucker me.. but they had NO luck! ha ha!

Special-T-Travel Run, Run, Run. Hang up, Don't listen to a word. This is a SCAM. They lie, they tell you anything they think you need to hear to get your money. Do Not Listen to them. They will call over and over--year after year. I called the Better Business Bureau and complained. They said they had a file on this company. This is BAD Business. Stay away from Special-T-Travel.

What a d@mbass!