Menu
Home Telemarketing Platinum Rewards
ADVERTISIMENT
L
11:51 am EDT

Platinum Rewards - "Expired vacation package"

These people call me, generally once a day but sometimes more, with a recorded message asking me to hold on the line to talk to a person about receiving a vacation package or being removed from the list. But in order to do so, they want more information, starting with my name; the phone number is not enough for them to remove me.

They admit that the calls are randomly generated. If I try call calling the numbers back I get a message saying it is a non-working message.

If I stay on the line long enough to speak to a live person, trying to ask to be removed from their list, the person generally hangs up on me as soon as they get the idea that the call is not going to result in a sale. After all, they do not mind wasting my time, but they do not want to waste their own time!

Today I was able to get a phone number from them that takes incoming calls, but they are only taking messages. That number is:

415-914-1640

Read full review of Platinum Rewards
Hide full review
P
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Platinum Rewards - Not a complaint

I can say that there WERE come employees working for Platinum Rewards that were shady employees. Trying to say that they are working for the credit card company but I can say that in the past couple of months Platinum has done everything they can do to get those people out of there. You will never hear someone calling from Platinum saying that they are calling FROM the credit card company. The opening line is usually "Hello Bob..Hi Bob this is Billy calling from Platinum Rewards IN REGARDS to your Visa ending in 1234. The reason for my call is because you have made some purchases in the recent past which has qualified you as a active consumer and for that your gonna be receiving some gifts. The gift are from companies that are offering risk free trials for their programs they are offering. In order for you to get charged anything you must listen to a verbal contract and agree to everything they say about shipping and handling which is billed that day and monthly membership fees that would apply if you don't call and cancel during the trial period. You must AGREE to these things in order for the order to be processed. It is ABSOLUTELY IMPOSSIBLE for you to be charged for something if you don't say yes. Hanging up while they are reading doesn't help either if you have already said yes to something they were already reading. SO IF YOU HEAR SOMEONE READING TO YOU REALLY FAST AND YOU HEAR PRICES OR NUMBERS..THE SMART THING TO DO WOULD BE TO ASK WHILE ON THAT RECORDED LINE WHICH THEY INFORM YOU THAT YOU ARE IN THE BEGINNING HOW MUCH YOU ARE BEING CHARGED. THEY CAN PRETTY MUCH SAY WHATEVER THEY WANT TO YOU BEFORE THE RECORDING BUT THE WHOLE POINT OF THE RECORDING IS FOR YOU TO UNDERSTAND WHAT YOU ARE GETTING INTO AND TO PROTECT THEM. ANY QUESTION YOU ASK MUST BE ANSWERED TRUTHFULLY. SO PAY ATTENTION! Any questions you have for them would be better asked during the "Customer Protection Statement." People on this website are making this and other companies out to be scams and yes they may say some things that are a stretch of the truth in the beginning but what salesman doesn't but when you go in that back office to sign that contract you read over everything right?! Well this is the same thing..they can't blatantly lie to you in the beginning of the phone call and if they do they get fired and when it comes to the verbal contract its the same as a written contract and if you are worried about anything that's going on you should ask questions. A lot of the programs that these companies send out are good programs that can actually save you some money if you are a frequent and impulse buyer. In order for these companies to have your information you HAVE to buy something which is usually something that is an impulse buy and that's why these companies are profitable because people who have said yes before will say yes again. Even people who have been sold certain gifts and programs 5 months prior will say yes again to another set of gifts and programs.

Read full review of Platinum Rewards
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
A
3:56 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Platinum Rewards - Harassing Phone Calls

I have been continuously harassed by this company. They call me multiple times every week, and sometimes several times a day. Phone calls range from 6AM to 10PM. I continuously ask them to take me off of their call list, I have even threatened reporting them to the Better Business Bureau or suing them if they continued to call and harass me.
All of the phone calls are conducted in the same manner. They call and ask, “Is this Bob” Then they say we have your credit card on file ending in “XXXX.” Then they ask me if I would like to be sent a “$100 walmart gift card or gas voucher for free as part of a rewards program for my credit card (that I never joined).” I say “No, absolutely not, I don’t know how you got my credit card information but you need to remove me from you call list.”
This conversation has occurred somewhere around 10 times with the company. I beg them to stop calling me and finally, I received a letter in the mail from a magazine company stating that I have been subscribed for $45/month subscription to four magazines.
I called the magazine company only to find out that Platinum Rewards had given them my information and signed me up for a magazine subscription! They had already charged my credit card $5 without permission and planned to charge an additional $45/month. I demanded that they remove from the mailing list as I did not order any sort of magazine, refund my money, and remove me from the system to which they supposedly complied. I have yet to see if the charges will appear on next month’s credit card statement.
I continue to get harassing calls from this company. The number they are calling me from is 877-875-8720. Here is a forum that I found online of people complaining about the exact same experience with this company:
http://www.complaintsboard.com/bycompany/platinum-rewards-a23167.html
This is a despicable company and I have no power to stop them, I am asking kindly that someone at the FCC office please help me and others that are being harassed and extorted by this organization. I would be happy to help your investigation and please feel free to call or email me at any time with additional questions or for more details.
Thank you very much,
Bob

This is the letter that I wrote to FCC, contact the FCC, Better Business Bureau and the Florida US Attorney General if you are experiencing a similar problem.

Read full review of Platinum Rewards
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

1 comment
L
Sep 28, 2009 1:49 pm EDT

I am going thru same "hell". Got phone call from Visa Card last nite asking me if I authorized the charged and said I would investigate, only to find out they have signed me up for ispeedway.com's internet "make money from website" and they had charged $9.95 for shipping me info, which Plat. Rewards said to tear up all info when the package came and keep the gift cards for the harrassing phone calls as their way to help mitigate the many phone calls and harrassment I had gone thru. He said that off record he was telling me to tear them up but he certainly wasn't suppose to do that. If I activated the info he was sending (which he told me to tear up), it would be very expensive: just to tear that info up and use cards.

I looked up ispeed.com today and found many posts that it was scam as well. I called them and was told they would have to review the phone call and call them next Monday. I asked for a cancellation confirmation for any further charges and they gave it to me. I told them I saw they had many complaints on their Meza, AZ BBB and they said they knew it and were working on straightening all this out now. Even tho they told me they could do nothing about the $9.95 I was charged for shipping (for something I have never receieved), as they were only contracted to Platinum Rewards to make their marketing calls, I told them if they contracted them, then in my opinin, they were responsible for the $9.95 charge. The call was duplicitous as they never once mentioned ispeedway.com, nor, after my many times questioning them that there were to be no charges for these cards and this guy held himself to be a Visa Platinum Rewards Card Supervisor for over 15 years and that they were located in BOA Bldg, Tampa, FL and he gave me a cell phone # to contact him personally (which no one answers other than standard Verizon "sorry, no one available to answer" and the phone line goes dead. He gave me his secretary's # and extension which belongs to some other company, called Convergex and they say they are brokerage firm and never heard of Platinum Rewards. I've read some horrific things which may come after this first charge which will be $99 per month and $69 thereafter.

I'm really fed up.

Hide full review
ADVERTISIMENT
F
5:41 pm EDT

Platinum Rewards - Harassing phonecalls

The person who called tried to tell me that they were from the rewards part of my credit card. when i explained that my credit card did not have a rewards program, they turned hostile.

Read full review of Platinum Rewards
1 comment
T
Aug 23, 2008 12:01 am EDT

SULLIVAN, DANIEL
4128 VIA MIRADA
SARASOTA FL 34238

BULLOCK, MARK
9040 WILLOWBROOK CIRCLE
BRADENTON FL 34212

The case file cited below relates to a civil -- not a criminal -- investigation. The existence of an investigation does not constitute proof of any violation of law.

Case Number: L06-3-1157

Subject of investigation:
RCA Credit Services, LLC.; Rick Lee Crosby, Jr.; Legalcredit.com, LLC.; Marketingwebtraffic.com, Inc.; Taylor Street Partners, Corp.; Justin Mosely; Rebecca Geiger.

Subject's address:
12360 66th Street, Suite Z Largo, FL 33773

Subject's business:
Credit Repair Business

Allegation or issue being investigated:
Consumers sign up for materials from LEGALCREDIT.COM to teach them how to repair credit. In actuality, LEGALCREDIT.COM then refers consumers to RCA Credit which directs them to apply for an EIN. Consumers then are to use the 9-digit EIN as a Social Security Number when applying for credit. RCA credit reports up to 15 years of fictitious great credit on the EIN to the traditional credit bureaus, enabling the party applying for credit can hide his/her true credit history. Deceptive name RCA Credit which confuses consumers and credit bureaus into believing this is a legitimate credit company, since at one time there was a legitimate RCA Credit. Also, company facilitates "credit piggybacking, " whereby they arrange for persons with good credit to list persons with bad credit as "authorized users" on their credit cards, when in fact the consumers with bad credit have no access to the accounts. This scheme inflates the credit scores of the persons with bad credit. It also appears that the subject has, for a fee to consumers, reported fictitious credit lines to credit reporting agencies. Taylor Street is also involved in marketing seasoned trade lines to persons with poor credit, which accomplishes the same purpose.

AG unit handling case:
Economic Crimes Division in Tampa, Florida

contact here
View contact information for Tampa. Bill mccollum

Hide full review
J
10:48 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This company has broken several guidlines that the better business burea will pursue on a legal level. If I had there address I would call that states attorney general and file a lawsuit. If you have this company's address or any extra info that might help please contact me. It is considered harassment for the company to be making phone calls befor 9 am or...

Read full review of Platinum Rewards
K
7:06 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Platinum Rewards - Harassing calls

These people on a average call 4-7 times a day telling me that since my credit card ending in XXX has been in good standing I have selected to receive a $200.00 shopping spree and a gas voucher worth $75.00 and all they need is to charge my credit card for $1.00 for shipping and handling, And that they would be sending some papers for me to review and had 30 days to decide if I wanted to accept there offer. When I tell them I'm not interested they tell to bad I already have it, they will keep calling, and will not stop.

Well they have called as early as 7:00am and as late as 10:15pm, they love to argue especially when I asked them to remove my number they tell me they can't.

This has to be another scam! But I will say this I would love to sue the crap out of them just for the harassment!

Read full review of Platinum Rewards
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

7 comments
M
Aug 25, 2010 1:41 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

These people have been calling me a lot recently. I always tell them to put me on their do not call list. They keep calling. This time, I told them I had new credit card information that I wanted to give them to update their records. They got very excited and asked for the card number. I told them I need their supervisor's information first. They put a supervisor on the phone and I asked for his credit card info. He gave me a name, credit card number, expiration date, and the 3 digit number on the back of a card (probably all information that belongs to someone else). Then I asked for an address and he wouldn't give me a home address, so I got an office address in Largo, FL. Here's the info he gave:

Jassen Virolas
11539 66th St. N.
Largo, FL 33771

[protected]

Of course, you can't call that number back and the address is an empty lot in Florida. It might be a start though. I want to take these people down.

P
Aug 20, 2009 6:58 pm EDT

P. O'd,

I totally agree with you about contacting Wal-Mart. I was offered a $200 Wal-Mart gift card in today's phone call. The last time they called it was a $100 gas card. Wal-Mart is big enough to bring these jerks to their knees for what they're doing. The thing is they are sneaky because they lead you to believe they are affiliated with your credit card company, which is why some people may fall for their scheme. But, all of their fast talking and scheming didn't fool me. I knew immediately something was not right with this company. It screams of fraud and red flags were flying everywhere! I am determined to get this whole operation shut down because this is asbsolutely unacceptable! Here's all the information from the Florida Dept. of State's website on Platinum I Marketing Group, Inc. Keep fighting the good fight and help me get these guys! I've already filed a complaint with the BBB in Western Florida.

Detail by Entity Name
Florida Profit Corporation
PLATINUM I MARKETING GROUP, INC.
Filing Information
Document Number P04000135419
FEI/EIN Number [protected]
Date Filed 09/28/2004
State FL
Status ACTIVE
Effective Date 09/28/2004
Last Event CANCEL ADM DISS/REV
Event Date Filed 03/06/2007
Event Effective Date NONE

Principal Address
13553 66TH STREET NORTH
SUITE 101
LARGO FL 33771 US
Changed 03/06/2007
Mailing Address
13553 66TH STREET NORTH
SUITE 101
LARGO FL 33771 US
Changed 03/06/2007
Registered Agent Name & Address
GEORGE, ANTHONY
13553 66TH STREET NORTH
SUITE 101
LARGO FL 33771 US
Name Changed: 06/19/2006
Address Changed: 03/06/2007
Officer/Director Detail
Name & Address
Title P
ROTHMAN, ADAM
11924 ROYCE WATERFORD CIRCLE
TAMPA FL 33626 US
Title VP
GEORGE, ANTHONY
11320 7TH ST E
TREASURE ISLAND FL 33706

P
Aug 15, 2009 1:15 am EDT

I'd like to know and intend to find out how Platinum Rewards got my card number and info. Green Dot advised me to close the acct because it had been compromised and that no one should have my number. Good thing I listened.
SOUNDS LIKE THEFT TO ME. THOUGH THEY SPOUT OFF ONLY THE LAST FOUR DIGITS OF YOUR CARD NUMBER, THEY DO HAVE THE INFO AND THE POWER TO CHARGE YOUR CARD!
I have Plat. Rewards and Capital Rewards calling my cell constantly, even though I told them the card no longer exists. I got the address (supposedly) for
ADAM ROTHMAN of Platinum Rewards
13553 6th St. Suite 101
Largo, FL 33771

I will be giving Wal Marts Legal Dept a call to see if they are a party to this because I was offered a $100 Wal Mart card.

S
Feb 21, 2009 10:51 pm EST

I am SOOO sick of getting contacted hourly for weeks by these people. This HAS to be illegal. Thank you for the email address above. I sent an email and am hoping it does the trick. But I do think we should be looking into how to shut this operation down. Unacceptable.

T
Feb 01, 2009 1:53 pm EST

The company that is doing this is Platinum One Marketing Group, of FL. I have filed complaints with Law Enforcement, and the FTC. You can reach their directors:

Adam Rothman
Dan Mattern

Dan Mattern

And request in writing to go on their do NOT call list. You can also let them know that you, along with hundreds others, have contacted law enforcement and that you are on to their scheme.

S
Jul 20, 2008 9:55 am EDT

These people are so clueless it would be hilarious, if it wasn't for the annoyance factor and the fact that they probably sucker in a lot of people. They have my old credit card information, and I've talked to guys with thick Indian accents who identify themselves with such names as "JR Downey" and "Jimmy Santos."

The scam is that you are automatically enrolled in some kind of subscriptions that you have to explicitly cancel if you don't want them. I didn't fall for it, but I'm guessing they're difficult to cancel and that they tend to lose track of the cancellation orders. They tell you this indirectly, buried in a pile of legalese delivered at lightning speed with an incomprehensible accent. They are clearly trained to take advantage of people who are easily confused or gullible.

As far as making them stop, my approach to these scams (which is working so far) is to repeatedly ask them if they are affiliated with Visa. Under pressure, they generally will. Then begin demanding contact information (street address, callback number, names, employee IDs, etc.) and let them know that you will be checking them out through the Visa fraud line before agreeing to anything. Don't get lazy, though...report the incident to Visa and, when applicable, report the telephone harassment to your phone company! Good luck.

J
Jun 13, 2008 10:24 am EDT

Why do you keep answering the phone? Telemarketers almost always hang up when an answering machine picks up.

Hide full review
K
11:01 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Platinum Rewards - On going calls all hours

These people keep calling telling me because I have kept my visa in good standing I have earned a shopping spree worth $200.00 through some place called world net or something like that also I will receive a 75.oo gas certificate and all i have to do is let them charge my visa 1.00 for mailing and review some paper work and i can cancel that at any time. I keep telling them no thank you and they don't listen. I average at leats 3-5 calls a day starting at 7 am and ending some where around 10:15pm.

I have been told "we will keep calling" and they have! Most of these girls I can't understand there english and are flat out rude and love to argue. When is this going to end?

I WOULD SINCERELY LIKE TO SUE THE CRAP OUT OF THEM!

Read full review of Platinum Rewards
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

5 comments
S
Feb 01, 2010 10:15 am EST

hey i figured these people out just tell them you need thier company info and that you need them to hang on so you can research them they get very antsy then if you take more than 30 seconds they hang up on you lol

T
Oct 03, 2009 5:47 pm EDT

Incorporated by Adam Rothman, Anthony George, Platinum I' Marketing Group, ... Anthony George represents Platinum ARE the owners of Platinum 1 Marketing group, David Rodeigez, is manager, run the entire operation, it based right in

T
Aug 23, 2008 12:09 am EDT

SULLIVAN, DANIEL
4128 VIA MIRADA
SARASOTA FL 34238

BULLOCK, MARK
9040 WILLOWBROOK CIRCLE
BRADENTON FL 34212

business:axis platinum

rick crosby rca credit manager in charge in phillipines

Attorney general florida :Bill Mcollumn contact him

W
Aug 16, 2008 9:13 am EDT

Marriott and US Air are great companies for a super traveler such as myself, by the way. I probably shouldn't have mentioned them by name in relation to harassment from Platinum Rewards. But, if there is a correlation, then it is what is is...

W
Aug 16, 2008 9:04 am EDT

(Please dont give my email out) Platinum Rewards keeps calling me and somehow they know the last four of my credit card, my cell number, and my name. How? I have told them several times to stop calling my cell. "Lisa" was the last one a few days ago. Now I am getting hangup calls from [protected] and [protected]. Do other people notice this correlation? Anyway, I must have purchased something from somewhere and they sold my info to these jack-###. I would like to know who. I use US Airlines a lot, and Marriott hotels, who both have my info. If I ever find out either one of these is selling my info, then that will be the last buck they ever see from me. I submitt this info to help in finding out who is behind this. I take great care in trying to limit my exposure to hacks. I'm curious how these jerks got to me.

Hide full review

We are here to help

  • 16 years' experience in successful complaint resolution
  • Each complaint is handled individually by highly qualified experts
  • Honest and unbiased reviews
  • Last but not least, all our services are absolutely free
ADVERTISIMENT
ADVERTISIMENT
Is this your company? Claim your business, engage with your consumers, leave official public responses, track complaints and customer replies at no cost. Get free account
ADVERTISIMENT