Philwest Somerset West reviews and complaints
Service
Philwest Somerset West is a disgrace and embarrassment to the VW brand. My mother took her car for its first service a week ago. Since then the petrol gage is faulty. After driving and refuelling 2 weeks ago it still shows the car is full. I contacted their service department and I've been told they can only assist us in 2 weeks or the car must stay at...
Read full review of Philwest Somerset WestRepairs
I took my car in for repair to Philwest volkswagen. I even told them what the problem is in which the said that it was something else. And the end it was the problem I told them and I ended up spending more money. And the way they handled the situation was very unprofessional and I dont think I will recommend anyone to take their car to them. I am so upset that I consider moving away from volkswagen just so that I dont have to deal with Philwest again. Hendry who is the manager didnt want to take the blame for the error.
I am not happy at all
I tried to stay calm but I deep down I was very upset
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Philwest somerset west is bad. Wont ever service my car there again. I am also done with VW. Service is poor and I will warn everyone I know about Philwest. Worst experience ever