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CB Beauty and Well-being Perfumenetwork.com
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M
5:50 am EST

Perfumenetwork.com Scammed me

I bought two perfumes from this website www.perfumenetwork.com a long time ago and received only one. Customer service claimed that second one was not in stock and promised me a refund. That was over six months ago. All these months I was in contact with the company and they asked me to be more patient. Then suddenly they just stopped replying and I heard nothing from them for over a month. Recently they finally replied and said that they gave me a refund a long time ago. If you want to order from www.perfumenetwork.com better think again. They are not to be trusted!

Country of complaint: United States

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6:00 pm EDT

Perfumenetwork.com I will never make this mistake again and all buyers should beware

I ordered six small perfumes. They sent only two. I called to complain, at which point, they argued that all perfumes had been shipped. I argued on the phone for a half an hour, during which time the "manager" claimed he had video of my package being packed, and all 6 perfumes being placed in it. I called him on this blatant lie and suggested we get the shipping company involved in the dispute. He quickly took back his lie and agreed to reimburse me. I have ordered perfumes from many trustworthy sites but once made the mistake of ordering from perfumenetwork. I will never make this mistake again and all buyers should beware!

Company Business Name: Perfumenetwork.com

Country of complaint: United States

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6:05 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered a bottle of cologne for my dad as a Christmas gift and had it shipped to him. When I placed the order online, I put my address as the billing and my dad's address as the one to ship to. Several days after placing the order I receive a phone call from a very confused sounding girl from perfumenetwork. She was wondering WHY the shipping address wa...

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