On August 2 I needed a small loan to pay some bills I fell behind on. I went on the internet to find a place I could get a $300.00 loan. I filled out an application and was contacted by Pepper Cash. I had agreed to their terms as I understood them. I was not aware that I had to call them when I wanted to pay them off. They never sent me a contract so I can't remember what the exact terms were. I never called them but every other week on my payday they took money out of my account. I first 5 times it was $105.00 and then the next 3 times it was $130.00, $121.25 and the last time was $112.50.
It was on December 2nd, when I had an automatic withdrawal that I found their number and called to see why they were still taking money out of my checking account. For a $300.00 I have so far paid $888.75. On the phone the lady told be that since I never called to tell them what I wanted them to take from my account that they took a service fee out to maintain the account. At that time I told the lady that I wasn't going to pay them anymore and that I was going to put a stop payment on Pepper Cash for all amounts they may try to withdraw. I also told her that I never received a copy of the contract when I applied for the loan and that I wanted her to email the contract to me. She that I should receive it in an hour, I have not received it.
Today I called them again, December 3rd, and asked them for the amount they say I owe and their address I can mail the check to. I was told that I owed them $300.75 but that they only took the automatic withdrawals from my checking account. I told them that if they weren't going give me their address and they weren't going to take my check them they would be getting in more money from me.
Company Business Name: Pepper Cash
Country of complaint: United States
DO NOT MAKE BUSSINES WITH PEPPERCASH, I AM ORLANDO FROM COSTA RICA AN AGENT, THEY DO NOT PAY ON TIME AND THIS TIME THEY WONT PAY UNTIL MONDAY, I AM NOT STUPIDTHEY WONT PAY, THEY DO NOT CARE ABOUT CUSTOMERS THIS IS REAL, THE SUPERVISORS ARE STUPID FOR REAL, THEY OWNER OOF THE CALL CENTER IS NOT EVEN THERE WE ARE CURRENTLY TAKING CARE OF THE BUILDING TO MAKE SURE THEY DO NOT TAKE ANY STUFF OUT OF IT TO RUN AWAY FROM HERE THIS IS REAL