Mini In The Box reviews and complaints
No response to refund steps taken, never contacted as instructed in refund instructions
Sandals purchased from Miniinthebox.com March 2023, shipping notice 2023-03-19. order no [protected]. item received made entirely of plastic, not orthotic. substandard unwearable shoe. All steps were taken to initiate a refund as instructed. Instructions are that a return label will only be initiated once a customer service rep contacts the buyer. No contact...
Read full review of Mini In The Boxreturn ticket was closed, but I have not received a refund.
Re: Order #[protected]
I returned the item in unused condition. The Return Ticket was noted closed on March 24th. As of today, April 5th, the refund has not shown up.
This company, as subsidiary of Light In the Box, is impossible to contact. There is no phone number anywhere to be found. Since they "closed" my ticket, there is no way to continue communication. I am very upset.
Non receipt of items
Recently ordered nine items from MITB They sent an email stating they shipped all items, I received a box with one bulb in it? Made several attempts to contact them but no results, can't even find a phone number for them? Just finished emailing the BBB to see if they can help. Finding a lot of complaints about them wished i would have seen them first!
Item purchased has a flaw black line missing. Photo attached
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