I was contacted by a pleasant enough person to do a free cost comparison on my merchant account. I sent in statement. When the comparison was done. I get a call back from a man named Teddy something. He showed me how much I was 'overpaying'. I told him I was in a contract and he responded telling me that they would take care of terminating my existing account. Well, that was a lie and he lied about fees as it is now actually costing me more and I have two merchant accounts as termination fee with my previous customer is 495 dollars.
Disgusted in Hugo
When you start your business, as soon as you register it to obtain a license you will be bombarded by hundreds of these Merchant Processing Companies offering you FREE Services and Equipment with the lowest rate that the market can offer. ALL OF THESE REPRESENTATIVES WILL TELL YOU WHAT YOU LIKE TO HEAR, SO THEY CAN EARN YOUR BUSINESS. If you are approached by a representative of your local banks or independent merchant processing Companies offering you to accept credit cards, you may want to think twice about whom you are trying to sign up with.
My Personal Experience!
I was a business owner in California who was approached by Esmaeil “Ghasemi”, a Marketing Director of Delta Card Services ("DCS") d.b.a. Mechants' Choice Payment Solutions ("MCPS") formerly known as Merchants' Choice Card Services and a representative of Woodforest National Bank. Stan Paur is the CEO and President of DCS.
I was made all kind of promises and pledges by Ghasemi to earn my business. After I joined and signed the contract all attitudes changed. From day one, cheating, ripping off, lies and manipulation started. Since, I was not doing much business I did not make it much of a big deal. In one instant, I closed my Business Bank Account, and by the time, I was able to open a new one, some of my customers had paid by credit cards and the money was held by MCPS. By the time I opened my new bank account, more than $200 of my money was in possession of Woodforest and MCPS. When the credit cards transaction fees were deducted by Woodforest and MCPS, I only received about $80.00 deposited into my checking account. When I talked to Ghasemi about it, he blamed me for changing my business bank account.
This is not all!
Since the economy was bad, I was forced to shut down my business. In doing so, I liquidated the entire inventory in my store to one person who was willing to purchase the inventory for pennies on the dollar. Because I was limited in choices, I ended up selling the entire inventory to one guy who paid the proceeds by several of his credit cards. It was a total of $45, 019.98 for which I obtained approval code on every card and Woodforest and MCPS were to deposit the money in my business account within 2 days. This happened on December 30, 2009. It has been almost two months that I haven’t seen my money. Woodforest, would not return my calls. MCPS and Ghasemi have every excuse in the book for not depositing the money into my account. To make it even better, in retaliation for the lawsuit that I filed against Woodforest, MCPS, Ghasemi and Paur, they even terminated my merchant account. Today, I am out of my merchandise, and my money, and Woodforest; MCPS; Ghasemi and Paur are all enjoying my money.
If you need additional information or need a copy of the lawsuit, please contact me at [protected]@juno.com
I am the owner of a computer repair shop in Veneta, Oregon. A little over a month ago, a representative of this company came into my office and promised me a positive experience with this company in helping me to process credit cards in my shop. Since that time, I have had nothing but headaches, and unanswered questions. I was told that I would only be charged around $50 per month, and I would be told ahead of time, what date I would be charged, so that I knew to have the funds available. That failed to happen. I was hit with charges right away into my account, resulting in several overdraft and insufficient funds fees. I made only one transaction into the account, using the machine, which funds I never got to use, because it was never available because of all the charges made by the processor, and all the subsequent over draft fee’s that were generated as a result of
these charges. Then the account continued to be hit by further charges that were unexplained to me. The representative refunded me $100 in cash out of his pocket to offset this issue, but that did not even come close to reversing the large negative balance, nor put it into the positive close to $200 where it should have been. I have called and left messages with this guy, and most of the other companies involved with this company that I no longer wish to try to work with any of these institutions in order to process credit cards. As of
yet, no one has returned any of my calls. I want this policy canceled and I feel that they have breached the contract, not me. On top of everything else, our account was just hit again today for the ridiculous amount of $667.15, putting us into the negative -$404, before further overdraft charges and insufficient funds fees! This
is after receiving a letter that they are going to charge me $769.25 with absolutely no explanation as to why I am being charged! So far i have gotten bills from 4 different companies associated with this stupid credit card machine! What the [censored] Lease Finance Group LLC, First American Payment Systems, Woodforest National Bank, & Merchants Choice Payment Solutions! I keep seeing things in the paperwork that also says Transtech, plus the rep had his own company name that i cant even remember now. We have gone to our Bank, and challenged all of the charges and instructed them not to allow any more charges to go through. Please tell me how to return the equipment and end this nightmare. If someone does not make this right, I am going to contact the Better Business Bureau, and any other authoritative agencies that I can find, as well as take legal action.