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Matrix Direct Rudeness

Martin from Matriox direct called me after I put in a request. I asked for information to be sent by email and he kept phoning anyway . When I asked for information to be sent by email he said no he couldn't do that and that all the people at his office were friendly. If I had a problem with that then I should look for the problem in the mirror. I WILL NEVER USE MATRIX DIRECT OR RECOMMEND them if that is how they deal with a customer.

Company Business Name: Matrix

Country of complaint: United States

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I contacted Matrix Direct to do an online insurance quote for my husband and I. I received a call within about 15 minutes from Carl Desiena of Matrix Direct. He began asking me the normal questions I expect an insurance person to ask, such as: age, address, whether or not we smoke, ect..., I had given the information to receive a "quote" for a $250, 000...

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