Leisure Property Management reviews and complaints
theyare a scam, I've called several times in the last 45 days and they will not return my call
They lied to me I ask them to cancel my contract, they did not I've called them many times since Aug 2010. I've left message many time and they say they will call you back it's the 8th day of Oct and still no return call. I could go on, but I'am sure you get the picture by now. I've talk to four (4)
differnt people and still no return call.
Company Business Name: Leisure Property Management
Country of complaint: United States
Address: San Fransico, California
Phone: 415/335/4491
Website: leisurepropertymangement.biz
The complaint has been investigated and resolved to the customer’s satisfaction.
SCAM / DECEPTION
We were contacted by Leisure Property Management stating they had a buyer for our time share which we didn’t even have on the market. Too good to be true. I am sorry to say yes it is.
Upon request we received a “Sample Contract" from Leisure Property Management via an email attachment. I was surprise that the document did not even have the company address or telephone number anywhere on it. I was very curious when there was no address on the Sample Contract but there was an address in the body of the email (548 Market Street Dept #35324 San Francisco, CA 94104) which matched the address given to my wife over the phone. I did not make sense why they would not include it in a Contract?
Through Google Maps I was able to get a street view of (548 Market Street Dept #35324 San Francisco, CA 94104). I could not see addresses on any of the buildings so I picked one of the business names to Goggle to find their street address as a reference point. Ironically I selected the name of a company Earth Class Mail. Their business is also located at 548 Market Street.
When reading through the Earth Class Mail website I noticed it provides some interesting services. 1) They can provide a street address mail box rather than a P.O. Box address. This makes the business appear to have a physical office, and the Dept # equates what we would normally know as a PO Box number. 2) Another unique service Earth Class Mail provides is a Mail & Document Scanning Service. What they do is take the incoming mail and scan it and then email the scanned documents out. The recipient could be anywhere in the US or around the world. No one has to physically go to that address to received the mail.
I am not sure why a legitimate company such as Leisure Property Marketing would need to hide behind what may be legal but very deceptive practice.
So far I have seen nothing creditable with this Leisure Property Management. All they have done is gotten our hopes up telling you they have a buyer for a property we didn’t even have on the market to begin with. I am afraid we were just the next name in the database of Timeshare owners to call. I suspect once they would have gotten our $2, 500 we would have been notified the prospective buyer has backed out, but they would continue to market our property.
No thanks!
Company Business Name: Leisure Property Management
Country of complaint: United States
Address: 548 Market Street #35324, San Francisco, California
The complaint has been investigated and resolved to the customer’s satisfaction.
scam
Hello to you anyone else that is a timeshare owner like myself do not let this company fool you an think you have a buyer the whole thing is a scam to collect 2000 dollars and pretend they have a buyer I have been tooken for a sucker and warning you that they have some one interested in putting an offer a bunch of crap I have my lawyer working on the company as we speak. Heads up you hear there name hang up
Country of complaint: United States
The complaint has been investigated and resolved to the customer’s satisfaction.
RHEY SCAMMED ME ALSO, THEY CALLED ME EVERYDAY UNTIL I ACCEPTED THEIR AGREEMENT. AFTER WARDS THEY WOULD NEVER RETURN MY CALLS. I DID EXACTLY WHAT THEY WANTED IN THEIR CONTRACT TO GET MY MONEY BACK AND NEVER HEARD A WORD BACK FROM THEM. I BELIEVER THEY HAVE CALLER ID SO THEY DIDN'T HAVE TO ANSWER THE PHONE. I MEAN, WHAT KIND OF BUSINESS DOESN'T ANSWER DURING NORMAL BUSINESS HOURS. DO NOT USE THEM!
@JasonWolfe: Here are my reasons for suspecting it is a scam. First, as I indicated in my initial post, the method used mirrored almost exactly that of Resorts Condos Plus. Second, I have been unable to get any "proof" of the sale. I did get a name of the potential buyer, but when I asked for a contract or some other form of proof that the sale was legitimate, I was put off. When they finally sent me the "contract, " it was the same thing I had seen with other companies! The terms on the contract read:
_________________________________
Owner(s) and Leisure Property Management agree and acknowledge that:
1. Leisure Property Management is not a real estate broker. The contract fee is for marketing expenses to maximize exposure and promote the rental and sale, direct, of their properties by owner.
2. Leisure Property Management forwards all inquiries regarding my property directly to the owner and allows the owner to negotiate the sale or rental of my property unit without the involvement of any brokers or commission fees.
3. Leisure Property Management is not involved in any negotiations for the sale or rental of my property unit.
4. Leisure Property Management assumes that my property unit sells or rents within 90 days unless owner advises to the contrary, prior to the expiration of the 90 day period. Upon such notification, Leisure Property Management will renew my contract at the company's expense.
5. Leisure Property Management will market my property UNTIL IT IS SOLD and/or RENTED, including direct marketing to corporations. (see 4 and guarantees attached)
6. Owners pay no closing costs at the time of sale.
7. Enclosed is my check, cashiers check, or money order made payable to Leisure Property Management or I authorize Leisure Property Management to charge my credit card.
8. All owners agree to the Terms & Conditions of Leisure Property Management.
_________________________________
Now, let me break them down point by point.
1. If LPM is NOT a real estate broker, why are they calling me, letting me know that they have found a buyer for my property? Also, if the fee is for marketing expenses to promote the sale of my property, why would they have gone to the effort of marketing the property without collecting the contract fee from me to begin with? Why not focus on marketing the properties they already have contracts to market?
2. If they were allowing me to negotiate the price, why had they already negotiated it? Twice? For different amounts?
3. If they are not involved in the negotiations, why are they calling me with a negotiated price from a buyer? Yes, I keep beating this same drum, but the first 3 points tell the same lie in different forms.
4. This is my favorite. You pay them, see nothing within 90 days, and they owe you NOTHING. Not even the courtesy of marketing your property (see point 1). Sure, they will market your property for some astronomical cost (vs. what it is really worth) ad infinitum if you keep notifying them within the 90 days, but the first time you miss the 90 days deadline, kiss your money good bye.
5. Yeah, OK. I saw point 4. There were not, however, any guarantees attached to the document I was sent. Nor were there any T&C that point 8 references.
More comical was the fact that the words "Leisure Property Management" were clearly pasted into this contract, indicating to me that they are simply inserting their name into a contract that has been used in previous scams. (I am actually going to see if I can find the "contract" Resorts Condos Plus sent us because I believe it is the same document.)
Two other quick points: the address listed in the contract (548 Market St., Department #35324, San Francisco, CA 94104) did not match the one in the e-mail I received (14525 SW Millikan Way Dept #35324 Beaverton, OR 97005), which may be neither here nor there. It does make me suspicious, however, about where their company is really located. Second, when they called back to ask if I was satisfied that they had sold my property based on the contract I had received, I told them that until I had a paper in hand with the buyer's name and other data about the sale, I would not be satisfied. Jim indicated that if I sent a notarized letter indicating that we required that information from them before we would pay, he would see if he could release that information to us. Since then, I have heard nothing.
Bottom line is this, Jason. I have been duped by these charlatans before. They play on your desire to escape a bad mistake you have made, and they make a ton of money doing it. One more thing - I get your want to know what makes me think this is a bad experience. I have laid out my arguments. Once again, I would love proof of the successful stories, but I honestly believe that these people are in cahoots with the flim flammers. See if you can get a legitimate reply from them. Good luck!
I see people saying it's ok, and I see people saying it's a scam. Can someone please contact me to fill me in on what's going on with Leisure Property Management?
Jason
This is a SCAM! Yes, I have been burned with these amazing offers before, and this one is just the latest in a long line that I was fortunately able to escape. For those of you familiar with these companies, their pressure sales / intimidation tactics were just like that used by Resorts Condos Plus.
There were several red flags to watch out for. First, they told us that they were located in San Francisco, registered with the BBB, etc. just like other companies have told us in the past. When I looked online, I found a company with that name registered in Oregon, but nowhere else.
We asked them repeatedly to e-mail or snail mail us information about their company / the purported deal that they had brokered on our behalf, yet they never sent us anything. This lack of corporate information made us want to back out, but the company threatened us that because we had committed to the sale, they would blacklist our property and we would never get the money back from any of the other companies that had offered to sell our timeshare. (On a side note, one of the previous companies we worked with offered the money back if they did not have a "reasonable offer" for us within 6 months. Towards the end of the six months, we received one offer for less than half of our asking price. We did not feel this was reasonable, yet when we went to get our money back, the supervisor we were talking to said that "based on the market, " half price was a reasonable offer. In short, these people work in lies and deception, and once they take your money, you will never see a dime of it again.)
In the end hope (and good salespeople - Danielle Kline in this case) can make you do funny things, so my wife was ready to move ahead with this deal. Luckily for us, the company tipped their hand. My wife received a phone call from Jim (maybe Kim?) Davis who said that he was covering for Danielle Kline because she was on vacation. He needed the payment because the deal was imminent. The details he had, however, were different than what my wife had worked out with Danielle. First, the timeshare was going to sell for $27k instead of $23k; the buyer had changed, and the fee we were to pay had increased. My wife was instantly suspicious and put him off.
Fast forward to this morning when my wife receives a call from yet another sales person who said that she was covering this deal for Danielle while she was out on medical leave (I guess she was having a bad vacation). My wife started to press her for details, and after a few questions, this person hung up on her. I guess once the heat is turned up, the con artists decide that the quarry is not worth the effort.
I have heard it time and again, and will reiterate it to you - do NOT pay money upfront to sell your timeshare. These people have no scruples and will lift hundreds and thousands of dollars from your wallet because they know how desperate you are to get out from under a bad investment and, as I indicated before, such desperation leads even the best of us to believe things that are patent lies only because we want them to be true.
One more thing - I am not sure about these people who are singing the praises of Leisure Property Management, but I would wager that they are in cahoots with the company. To them I say: if you honestly sold your property through them for the prices you claim, prove it. I spoke with a licensed timeshare real estate agent today, and she told me that "Unless you initially purchased a resale timeshare, you’re not likely to get back more than 10-40% of your original purchase price. The average is about 15%, but many timeshares resell for less than 10% of the developer’s price." These companies are shady, and I will be retelling this story wherever I can find a forum.
My name is Elizabeth Benson, I own a timeshare at the Grandview in Las Vegas. I have been duped by two listing companies. I received a call from Leisure, by an agent named Jim. I was hesitant at first. I am very leery of who I do business with now since I have been scammed twice. I did some homework. I did find out that you do have to obtain these documents when you do sell the timeshare. Also, I didn't find any bad info about the company. So I went ahead and paid $1650 for my documents. Every time I called my agent, he was very prompt in answering, as well as, returning my phone calls. It did take longer than 90 days, however I did receive a my check for $23, 499.00. They also did recover my money of $800 that I paid to one of the listing companies. I have been very pleased with Leisure's services. I don't have anything bad to say about them!
High Pressure
They seem to put a lot of pressure on you to commit to the sale of your property. They need you to commit to a $2500 closing cost before they will proceed with contacting the buyer. Doesn't sound right to me. Has anyone had experience with this company?
Company Business Name: Leisure Property Management
Country of complaint: United States
Address: Beaverton, Oregon
Leisure Property Management was a joke of an outfit...all the way till they went out of business. It was a process that went on for 9 months and was promised the "world" but they all turned out to be a bunch of dishonest crooks. Starting with Brianna Price who stated "I will be calling you every 9 days with updates" and never got one phone call. They NEVER returned one phone call and twice when it seemed as though that we were close to closing, I was told "the buyers have an IRS lien" like it was a canned answer to each and every person like myself that was trying to sell their property. Whenever I had a complaint, I was sent to a "manager" such as Ronald Sxeiss, William Johnson, Pat Wilson and lastly by Jeffrey Frontal who said "I am personally going to be handling your sale". Then customer service people like Erica Scofield and Angie Wilson who assured me...you will get a call back within the next day or so. The last true communication I had was with Jeffrey Frontal at [protected] who told me on 10/26...call me on 11/26 and will get the title to you. When I called, the number was disconnected. When I called the customer service number at [protected]...same thing. Th eclincher was when I had a second charge of $1350 (same amount I paid in February) appear on my credit card from a group called ThunderCat and it turned out to be a title company who could not tell me what the charge was for and who they were working with. I learned a valuable lesson that if I indeed am looking to sell my timeshare, I would NEVER use one of these "scam" places again.
******FORMER EMPLOYEE OF LEISURE PROPERTY MANAGEMENT!*******
I personally worked with Leisure Property Management until i discovered that they are INDEED a scam. They will call you and tell you that they have a buyer for your timeshare property when in fact, they are pretending to be a "middle-man" in the process of selling your property.
THEY WILL CALL FROM "415" AREA CODE NUMBERS!
&
THEY CLAIM TO OPERATE AT THE ADDRESS BELOW:
548 MARKET STREET
DEPT # 35324
SAN FRANCISCO, CALIFORNIA
94104
BUT ARE ACTUALLY LOCATED AT:
12250 MENTA STREET
SUITE 206
ORLANDO, FL
32837
DO NOT GIVE YOUR CREDIT CARD INFORMATION TO THIS COMPANY. THESE PEOPLE ARE ### & IF YOU ALREADY HAVE, CALL YOUR CC COMPANY ASAP AND NOTIFY THEM TO CHARGE BACK THE AMOUNT. FOR FURTHER ACTION PERTAINING TO THIS MATTER, CONTACT THE ATTORNEY GENERAL IN *FLORIDA* AT THE BELOW ADDRESS OR TELEPHONE NUMBERS:
Office of Attorney General
State of Florida
The Capitol PL-01
Tallahassee, FL [protected]
TOLL FREE: [protected]
OR
LOCAL: [protected]
THE OWNERS OF LEISURE PROPERTY MANAGEMENT ARE:
MARGARITA SERIMIENTO.
HER PERSONAL PHONE NUMBER IS [protected]
JESUS RIVERA.
HIS PERSONAL PHONE NUMBER IS [protected]
LEO GONZALEZ
HIS PERSONAL PHONE NUMBER IS [protected]
Please do us all a favor and harrass these horrible people. They have NO SOULS.
THANKS
ANONYMOUS.
I received a phone call as well from Leisure Property Management stating they had sold my timeshare, requested $2500.00 and proceeded to give me a down payment dollar amount that was run on a Discover Card and a confirmation number. I gave them my credit card information and faithfully received three phone calls until the 10 day period to cancel my sale had passed. I have called and left numerous messages for a John Moreno at [protected] - his cell, [protected] their fax and another person by the name of Patrick Joyce at [protected]. They gave me the name of the buyer, John W. Poston, which oddly enough has the same last name as me.
I left a rather nasty message on the last two calls I made saying that I truly believe this is a scam and that Mr. Moreno, in his promise to call me faithfully once a week until the sale is complete, is a liar. I don't believe my timeshare was sold. They gave me this fantastic sale price of $39100.00 and then even told me that I could get an extra $2000.00 for a banked week.
I was so hoping this was true. My husband recently lost his job and we are in dire need of selling the timeshare. I even told Mr. Moreno that I hope God blessed him for helping us get out of the timeshare. He didn't miss a beat - he sounded so sincere. I sit here in tears because I gave them money that I did not have to spare.
@Tim - I keep asking these "satisfied customers" for proof. I have yet to see anything. It smacks of scam because several other companies have used the exact same tactics LPM uses. Where is the concrete evidence?
Look - if you want to pay them your money on the hopes they will sell your timeshare, more power to you. I fear that your money empowers them to continue their illegitimate scam and harm other timeshare owners, but the choice is yours. I, however, will not do business with them for the reasons that I outlined before.
I was contacted by them and looked them up, and i see people saying they are a scam, but there isn't one single complaint from someone on here that paid them money and didn't get it back... i'm confused
I sold my Wyndham points through LPM in May, and received my check as promised. I don't know if they are a scam or not, all i can tell you is that they didn't scam me. The customer service wasn't the best i've ever received, and it took a little while but I DID receive my check via Fed Ex and that's all that matters to me. Good luck, if things have changed there i wouldn't know.
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@D. Desrochers - no. We started down the path, but after we requested more detailed information about the sale from them before we paid them, they stopped all communication. I have tried to leave my comments open to response - I would hate for this to be legitimate and deprive someone of the chance to sell their timeshare - but so far, nobody has been able to offer any sort of proof as to the legitimacy of LPM.
@paqogomez - are you in the middle of selling and awaiting for solid evidence as I seem to be. Your comments are very helpful.
I have listed my time share on Kijiji and received a call from Betty Johnson through this Leisure Property Management. Now after reading the comments above and not finding any real proof that this company exist, except that they are located in Beaverton Oregon as Chuck 4455 indicated. She requires 1750$ from me to begin the process. She also indicated that the buyer has agreed to a sum which was given to me without any of my nagotiation. If I read correctly the contract sent to Paqogomez, point #2 stipulating, nagotiation will be done throught the buyer and seller, I have yet participated in this nagotiation.
I guess wha I would realy like to know, "has anyone found any solid truth to this company that can direct me in the right direction of evidence!"