Leathericon.com Complaints & Reviews

Leathericon.comWrong sizes, too big

WE ORDERED THIS

Order ID : LI6778-[protected]-531
Product Name: Excellent short leather dress
Color: Black
Size: M
Height: 5.7
[+] preferred lengt of the total garment 40 inch

Order ID : LI6778-[protected]-531
Product Name: Hood leather jacket
Color: Black
Size: M
Height: 5.7

Order ID : LI6778-[protected]-531
Product Name: Sauveur
Color: Black
Size: 8
Height: 5.7

The following are the measurements according to size M :
Size:M
Bust - 39.5
Waist - 30.5
Hip - 41.5

Shoulder – 16
Sleeve – 24
Sleeve Length From center of back - 32-33

Size 8
Waist – 28.5
Hip – 39
Inseam - 30

THIS IS WHAT WE RECEIVED!

Dear Leather Icon,

I receiverd the following order: LI6778-[protected]-531, But the dress and the skirt are far too big, We ordered them in a size M, but the dress looks more like XL and the skirt L. The same problem occurs for the jacket with hood, the length of the sleeves is OK, but the width of the garment is excessive wide and looks like XL. We measured
Sauveur
skirt: waist 76 cm hips 106 cm length 57 cm
skirt: waist 30 inch hips 41.7 inch length 22 inch
according to your size chart: waist 10 and hips almost 12!
We ordered a size 8

Excellent short leather dress
dress: bust 104 cm waist: 92 cm hips: 114 cm lenght neck to hem 86 cm
dress: bust 41 inch waist: 36 inch hips: 45 inch lenght neck to hem 33.8 inch
according to your size chart: bust close to L Waist XL and Hips L - XL
We ordered a Medium size!

Hood leather jacket
Jacket: bust 114 cm waist: 104 cm hips: 124 cm length neck to hem 70 cm
jacket: bust 45 inch waist: 41 inch hips: 49 inch length neck to hem 27.5 inch
according to your size chart: bust close to XL Waist XXL and Hips XXL
We ordered a Medium size!
Can i return them for an exchange? Do you have fiiting garments for us? Or is the sizing not really accurate for european clients and more based on american sizes?
Can you please inform me for the actions to take


AND THIS THEIR ANSWER!


We we thank you for placing order with LeatherIcon.com
We wish to inform you that we made the products as per you selected the measurements and we confirmed it and then we made and shipped the product to you.
We therefore wish to inform you that refund or return or exchange will not be possible but we can help you by the following ways.
1.) You can get the products altered by yourself
2.) Place a fresh order for any product or the same products and we will be able to give you discounts on that amount.
For further queries feel free to contact us on our toll free number or email us,
Thanking You,
Warm Regards,
Christina,
Customer Support: LeatherIcon.com
Email us : [protected]@leathericon.com
Contact us :[protected]


LOUSY COMPANY, DON'T BUY

Leathericon.comNo offer found

I landed to Leathericon.com through coupon site as i wanted to buy one good blazer for corporate wear.

There I found variety of leather clothing & accessories.I really like their leather corporate collection as they are available in short lengths, two button front corporate wear and three button closure and so forth.

They mentioned good offers.But I didn't find offer in corporate wear.Coupon code is applicable for which products?Where I can contact for offers?Can Leathericon.com clear my doubts regarding coupons and deal offers?

No offer found

  • An
    Angela Kristin Jun 24, 2009

    Hi samual4,
    Sorry to hear from your side about such kind of complaint
    I m Angela Kristin from New York.
    leathericon.com is still providing discount to customers

    Use this coupon code at checkout:-
    975327LI
    Get discount at all Leather Items

    5% off on $99-$199
    10% off on $200-$499
    15% off on $500 & above

    For More details contact toll free..
    1-800-865-9266
    or
    contact me personally through my mail id:-
    [email protected]

    0 Votes
  • Sa
    samual47 Jul 03, 2009

    Hi Angela Kristin,
    Thanks for your quick response.I'm really glad to see this.

    I contacted to customer support of Leathericon.com via toll free number and they really provided me step wise procedure for coupon execution. Finally I got my coupon code at check out page and my order got placed very correctly .Finally I got my corporate wear leather blazer.You may check it.

    I must say Leathericon.com has highly professional customer support staff with quick service.Quality of product is also very excellent.

    Thank you Leathericon

    Comments

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