Kinetic by Windstream reviews and complaints
Residential internet service
Kinetic by Windstream installed fiber optic lines a couple of months ago and it was largely uneventful. However, two days before hurricane Idalia passed through, service went down. We live in a very rural community without cell coverage, therefore loss of internet results in loss of communications: two days before a major hurricane. The internet was down...
Read full review of Kinetic by WindstreamService
I had my payment options set so that they would just withdraw the amount of the bill out of my account. My bills were always a set amount, and the day was set as the 12th of each month Suddenly and for no reason that I could fathom they took 150% more out of my account. I called in and I was passed from one agent to another, and then finally one agent...
Read full review of Kinetic by WindstreamI would like the downed phone line to be removed immediately from our property.
Approximately a year and a half ago we contacted Kinetic by Windstream @[protected] and [protected], in regards to a down phone line on our property on Greasy Ridge Rd Waynesburg Kentucky. On October 17th 2022, I contacted them again. I was told a technician would be out on the 18th. Was given ticket # [protected]. Called again on October 25th 2022. Wa...
Read full review of Kinetic by WindstreamMy bill
I have been having problems with windstream for the last 4 months. I just reviewed y bill and it has doubled the previously amount since last week. I had a returned check for a $167.00 for a bill for $72.00. Even with the returned check fee it wouldn't jump to over $300. How can I resolve this issue. I am sick and disable and they have turned my service...
Read full review of Kinetic by WindstreamGiving a Voice to Consumers
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