HIGHTAIL reviews and complaints
failure to respond to request for refund
I had been using Hightail from before it changed its name from YouSendIt. Last year I no longer needed their services and cancelled their service. Yesterday, August 21, 2017, I discovered they had been paid for a year's renewal through Paypal automatic payments. My fault for not remembering I had them on auto pay and canceling that as well. But two requests yesterday for a refund have gone unanswered and I have sent a third request today.
Country of complaint: United States
Took money without my authorization
I’m sick of the scammers from the company HIGHTAIL [protected]. They started to charge me a year ago. They took about $13 per months. I searched for their contact info and nothing. I don’t understand where they from and how to get them. Please, if someone knows something, post this info here. I really want to stop these withdrawals. Please, post your comments and share your views about this company.
Company Business Name: HIGHTAIL
Country of complaint: United States
On the phone with American Express Fraud Department now. Never heard of this company and they have charged my account $10 for the last two years
I just noticed the same thing with an italian bank post account... 14 euros a shot...I will take this to the post tomorrow and see whats up. hope you got yours sorted out, let me know