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The good, the bad, and the ugly - discover what customers are saying about Global Response Technologies

Welcome to our customer reviews and complaints page for Global Response Technologies. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Global Response Technologies.

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Please feel free to browse our reviews and complaints and share your own experience with Global Response Technologies. Your feedback is an important part of our community and will help others make informed decisions.

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7:36 am EST
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This review was chosen algorithmically as the most valued customer feedback.

I paid thousands of dollars and signed a contract with Global Response Technologies (also known as World Premier Marketing) on March 18, 2008 to build a custom web site with search engine optimization for my real estate business. The salesperson, Kent Jungling, told me it would be completed with 45-60 days. The web site has never been completed. Throughout...

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C
11:33 am EDT

Global Response Technologies Failure to produce services

We had a agreement for web design we paid half of the total services up front. $300.00 in august and have not since been able to get into contact or recieve a returned phone call from any of the assiociates from their office. I have left messages upon messages and sent emails as well. I want the services i paid for or my money back. Very un satisfied with the degree of professionalism.

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Global Response is a RIP OFF!
Nome, US
May 05, 2010 1:12 pm EDT

Please email me to join a class action lawsuit against Global Response Technologies and every person there who is/was a part of the FRAUD.

globalresponseripoff@gmail.com

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Aliz
Happy Valley, US
Apr 01, 2010 2:03 pm EDT

I need to make minor changes to my website and I can't get a hold of anyone there. They charged me late fees, but are unavailable to talk via phone... left several messages. One number is not in service and their main website is blank. They are under SmartMarketingAgent.com now and their new number is [protected] however no live person ever answers. Most mailboxes are full.

Several years back I dealt with Ashley Tonella then Shelee Tonella. A year ago I was told by Shelee that Ashley no longer works there. Now nobody is answering or returning calls.
I can't even have another web designer change these things because I don't have access to the page, no passowords or anything... If anyone that worked for them can give me some sort of help to take over my site and have someone else change them I would be fine...
Please contact me
alizmsmith@gmail.com

Thank you

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Concernedpastemployee
Salt Lake City, US
Jan 29, 2010 1:52 pm EST

we were only employees of global response and our payroll checks bounced they filed for bankrupsy last November and there are bad check charges pending with the owner Boris see below

came from Salt Lake County District Attorneys office
Results of your search
DA CaseNumber Defendant Name

[protected] MOISEYEV, BORIS

Charge Title Offense Level

ISSUING A BAD CHECK OR DRAFT SECOND DEGREE FELONY

Probable Cause Statement

YOUR AFFIANT BASES THIS INFORMATION UPON THE FOLLOWING: THE STATEMENT OF AMERICA FIRST CREDIT UNION (AFCU) FRAUD INVESTIGATOR BETH CAMPBELL THAT IT HAD RECEIVED OVER $12, 000.00 IN CHECKS WRITTEN OUT TO ACCOUNT HOLDER IRINA KURBANOVA, ALL DEPOSITED AT 4519 SOUTH 1300 EAST SALT LAKE COUNTY BETWEEN DECEMBER 2 AND DECEMBER 4, 2008, WHICH WERE WRITTEN OUT BY DEFENDANT BORIS MOISEYEV, SIGNER OF A “GLOBAL RESPONSE TECHNOLOGIES” ACCOUNT. BY THE TIME THE CHECKS WERE DISHONORED, MONEY HAD BEEN WITHDRAWN FROM KURBANOVA’S ACCOUNT, LEAVING AFCU OUT THE AMOUNT $12, 143.12. MOISEYEV WAS SERVED WITH A 14 DAY NOTICE TO PAY. THIS HE HAS IGNORED. THE STATEMENT OF DETECTIVE MARC MORTENSEN THAT ON MARCH 9, 2009, HE MET WITH MOISEYEV, WHO STATED TO HIM THAT HE HAD RECEIVED THE 14 DAY NOTICE, AND HAD DISREGARDED IT. MOISEYEV WAS TOLD TO MAKE ARRANGEMENTS TO PAY AFCU. THIS NEVER OCCURRED. MORTENSEN THEN SUBPOENAED THE ACCOUNT BALANCE FOR MOISEYEV’S GLOBAL RESPONSE TECHNOLOGIES ACCOUNT FOR NOVEMBER, DECEMBER, AND JANUARY, WHICH DEMONSTRATE THAT THE ACCOUNT WAS REGULARLY IN A DEFICIT, AND WAS IN A DEFICIT AT ALL TIMES THAT THE DEFENDANT WROTE OUT THE SERIES OF CHECKS.

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Mike
Newark, US
Jun 15, 2009 1:14 pm EDT

We are a real estate company from New Jersey. We agree that GRT is a SCAM! ! ! ! Like others, we were promised top placement on search engines like Google, Yahoo, MSN, and others. They promised optimization and the best placement on all pages. The body of lies told to us was beyond anything that can be imagined. They fail to return calls and must have a caller id system because after a while they stop picking up. We had to *67 our number and call from our cell phones to even get through. On one call we told Curtis that we would have to consider giving them an additional $2, 000 to optimize our site and he just hung up.

They are a despicable company with despicable employees and ownership. Not to mention we were told the outrageous lie that the owner is anonymous with an e-mail address of owner@grtinternational.com.

We would also consider joining a class action lawsuit. These people are truly criminals and must be brought to justice.

Here is a list of the individuals we had the displeasure of dealing with:

Kent Jungling
Shelee Tonella
Ashley Tonella
Carrie Cleveland
Brian ?
Curtis ?

Who knows if these names are real, but they certainly are the characters in the saga.

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Les
Flagstaff, US
May 23, 2009 12:25 pm EDT

The comments above are so true as per my experience with Global Response Technologies. I ordered a custom website in September 2008 for $3, 000. I tried on numerous occasions to contact the web designers and the marketing individuals who sold me their products. I was transfered from person to person (when I actually got a live response). Most of the time I received no response to my calls or messages I left on their message machine. I now have a single flash page templet with a non-relavent photo with all text in Latin. They say it is active and on-line...
My US Airlines VISA card through Bank of America is not providing the fraud protection they claim. They temporarily removed the charge then placed it back on my account claiming there was an error with the time to submit. (US Airlines VISA servicing agents never provided any timeline requirements). I am considering legal action against Global Response Technologies.
I actually wonder if they are going bankrupt. The web designed I originally contacted at Global Response Technologies is working for another web company. She states they are going bankrupt. I can see why they would go bankrupt if they serve all their customers the same way they frauded me!

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Rainbow
Toms River, US
May 04, 2009 2:31 pm EDT

LOOK WHO'S LOOKING FOR EMPLOYEES!

http://www.jobvertise.com/job?jobid=7544873&referer=simplyhired

"The owner of the company is looking to rebuild his team with strong individuals who are dependable and can put in extra hours if needed to grow the business. "
Signed by "Boris"

...I guess anyone with a conscience left...

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Rainbow
Toms River, US
May 04, 2009 1:17 pm EDT

YES i would join you in a class action lawsuit. Ashley Tonella has taken $3, 000 from me and I have NOTHING to show for it! I just found out that Ashley, who calls herself a Customer Relations Manager, is the owner? Everywhere you turn, Global Response Technologies LIES!

darkrainbow21@yahoo.com

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Uber Realtor
, US
Feb 10, 2009 10:58 pm EST

Stay away from this company! I started to go with them to build my site and then received the authorization form to charge my credit card with the contract. In the fine print it said despite what the sales person says, they'll only honor what the sales contract states...which of course the sales contract promised a lot less than what the salesman mike said he would give me.

I tried calling and emailing several times to get in writing what he promised and I never heard back from them. I moved on and signed with another webmaster. Lo and behold a charge (unauthorized I might add) was on my credit card $3500! Thankfully my credit card compand protects me from frauds like them but now I have a bunch of paperwork to fill out because of these jerks.

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Chelsea Miller
,
Oct 20, 2008 1:41 pm EDT

I paid GRT $5, 000 to optimize my website and build an additional website for me. When it became apparent they were not doing the optimization work that they were supposed to be doing ( I caught them in several lies) I requested my money back. for the additional website that they had not yet started. Per my contract, I was entitled to my money back but my request was flat out refused. When I would call to discuss and try to resolve the problem I would be put on hold and transferred from one extension to another and my voice mails were never returned. I sent them certified letters requesting my money back but they were just ignored. Because I live in Colorado and GRT is in Utah I will have to hire an attorney in Utah to pursue this matter. I have since gone out of business because of GRT. They sold me on the fact that they would get me on the "first page of the top 15 search engines within 6 months. I gave them all the money I had and ended up with nothing. I would like to file some sort of class action lawsuit against them. Please contact me of you would like to be a part of this.

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