First Service Residential reviews and complaints
HOA for Paseo Del Este in El Paso TX irregular charges and unfulfilled notifications
A large percentage of new homeowners in this community were never informed that their property was located within a mandatory Homeowners Association (HOA). It is unlawful to sell a home that is part of a mandatory HOA without providing full and proper disclosure during the required disclosure period. At no point prior to or during closing were HOA...
Read full complaintFSR property mgmt service
They are so dumb and cannot help in the least bit. They cannot acknowledge when their is an issue and have no clue how to help. They ignore emails and phone calls. They do not word emails professionally, like a 12 year old that just learned how to write. No way is this a company that has been around, its as if they just sprung up yesterday. No...
Read full complaintFraud
FSR IS NOT following the laws that are in place and there is NO help to stop them! They send people to their attorney without properly informing a resident that they have a past due balance or late fees they have not paid. They are required to send a certified letter at the very least. They charge over $30 for certified letters that they DO NOT send and...
Read full complaintHOA attorney fees
My husband (who was a disabled veteran), and I have 2 properties in a community managed by First Service Residential. During the COVID 19 Pandemic we suffered great losses, as did many others, to include our income and ability to pay our mortgage. Our homes were in forebearance for nearly a year and we were unable to pay the HOA fees. During that time my...
Read full complaint and 1 comment
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