Exclusive Photography reviews and complaints

I won a photo shoot gift voucher with them for $800. After hair and make up I was told I had some money left over for photos. After a dibilitating about of time explaining I can't afford the over $4k they wanted from me, they forced me into a contract with them to pay them directly each month for these photos. I didn't even get to take anything home. I was told these would not be available until payment was made and that production would not start until I was down to my last 2 payments.

After taking masses amounts of money from my account leaving me not only without food and basic necessities but also in debt to my bank for over drawn fees I finally had had enough. I called them to cancel the service and ask for a refund. I was told that production of this had already started and that there was nothing I could do. No refund no nothing.

Legal action is required to take down these kinds of companies. I've been left in masses of debt because of this company and their contract.

Do not do it!

first impressions were awesome, Photographer was nice and hair and make up artist really made the day worth while. Photographer throughout shoot often mentions "don't worry it can be edited" as a reply to "I don't like this pose" once shoot is finished your escorted into a room and this is when it goes "out the gate"

I was asked... let me know which ones you like as photos are displaying. once narrowed down to 20 I'm confused unaware of what's going on, am I choosing the ones I want to buy or am I choosing ones I like and are going to be retouched. I then ask the price of the cheapest package. $1690 was quoted for 4 prints A4 size and a disk with all the photos even the horrid ones. I then say ok so all the photos are retouched? she says only the ones printed... WTF! I still cannot get over the amount this costed and they're not retouched and you have to pay for poses that you never liked when taken and told its ok it can be edited... what a catch that was. I bought the cheapest package and have since completed a booking with an independent photographer for $150.00. 25 images edited and on a disk, my own hair and make up artist cost $99 so if it wasn't for the bad experience with exclusive photography I wouldn't have some awesome pictures.

1. EXCLUSIVE PHOTOGRAPHY NEED TO RETOUCH ALL THE PICTURES THAT NEED IT FOR THAT PRICE
2. EXCLUSIVE PHOTOGRAPHY SHOULD ADVERTISE PRICES FOR PHOTOS
3. WHEN ENTERING THE VIEWING ROOM, SALES ASSISTANT SHOULD CLARIFY PRICES BEFORE DISPLAYING PICTURES

Having won a free sitting, on ringing for an appointment was told of $95 deposit incase you dont turn up.
That was okay, received a makeover really pleased about that.
But at no time was told of the photos
Requested to wait 20minutes to look at the resulting photos, taken through the photos on a screen and then asked which ones did we want.

On asking how much was told $1900.00 for the package, said that as retirees we could not afford that so they told us we could either have one photo at $395.00 or 8 photos for $754.oo said that was too much, was asked if we wanted her to go outside while we discussed the situation we ended up paying the $754.oo and told that there would be a 4- 8 weeks delay they, required us to sign a statement saying that because they could not sell the items to anyone else the items in this order could not be cancelled after signing this documentthis was stated in very small print. The pressure to sign this document is not right.

We feel that the public should be told of the prices at least before the beginning of the session, preferably with the advertisement that you make on
CHANNEL 7 during The Daily Editions session otherwise it is false advertising.,