ETix reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about ETix
Welcome to our customer reviews and complaints page for ETix. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with ETix.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used ETix's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with ETix, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with ETix. Your feedback is an important part of our community and will help others make informed decisions.
Refund requested several times
Etix sold tickets for an event called Edgefield Brewfest, originally scheduled for June 26th. I purchased two tickets. This event was then rescheduled to July 10th due to extreme heat. However, I had previously scheduled out of town plans. I, then, submitted a refund request (#[protected]), and have not heard back. I sent two follow up emails. I've also tried calling three times, and I've left my phone number on their system several times, which indicated that I would be called back in the order the calls are received. I even sent them a tweet for help and still no response. Thank you.
Desired outcome: Receive refund for two tickets
Refund for a cancelled show
I had tickets to a show for April, received an email in March that it was cancelled and to allow 30 days for a refund. It is now December, no refund and no response from the company after all attempts to contact them. I have the original purchase email, and the cancelation email. I have also talked to several other people who also have not received refund...
Read full review of ETixRefund not received
I had tickets for a show in May, which was understandably cancelled due to COVID-19. So on July 9th, I received an email saying a refund will be issues within 30 business days. Well I waited that time, and still no refund. So I send them an email... received no response. Waited another 30 days, and still nothing. I sent them another email, as well a...
Read full review of ETixPurchasing tickets for concert through etix
PLEASE read the small print. This companies WEB page is built to deceive. The tickets were displayed so that a lower price ticket is plainly stated that it is a GENERAL ADMISSION ticket. The higher price tickets had no mention of GENERAL ADMISSION. I ordered the higher price ticket assuming I was buying assigned seats. I was wrong, they are also General Admission. Their WEB states 100% Satisfaction, yes they are satisfied that the scalped me for $100 more per ticket than I could buy at the door! They refused to refund my money only 30 minutes after I purchased the tickets.
Ticket refund/cancelled concet
I purchased 2 tickets on 4/21/10 for a concert that was canceled. The amt of $24.04 was refunded to me. I also purchased 2 tickets on 4/21/10 for the same concert, the amount was $28.54 and after numerous requests for a refund for this amount, I have been totally ignored, no phone call have not been returned. I will never use Etix again because of the totally lousy service I have received from them.
Read full review of ETix and 7 commentsGiving a Voice to Consumers
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