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The good, the bad, and the ugly - discover what customers are saying about Rapid Data Recovery

Welcome to our customer reviews and complaints page for Rapid Data Recovery. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Rapid Data Recovery.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Rapid Data Recovery's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Rapid Data Recovery, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Rapid Data Recovery. Your feedback is an important part of our community and will help others make informed decisions.

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H
10:50 am EDT

Rapid Data Recovery Robbery

I contacted Daniel Evans from Rapid Data and was quoted between £97 and £150 to recover approx 120Gb of data from a hard drive with a mechanical fault. Thinking this was a good price I sent the HD off and phoned four days later for an update.
I was told that the engineers were unable to find any data on the HD and that they suspected the PCB on the back. To try another recovery they would have to replace the PCB at a cost of £195, due to the part being ordered from America.
I called Daniel four times over the following week and eventually was told that they had received the new PCB, installed it and tried to recover the information. I was told they were only able to get 2% of the data back before the second PCB broke down, and that the data recovered was all corrupt.

At this point I told Daniel that I was not prepared to pay any more money for further repair attempts, and asked him to return my hard drive. He told me it would be returned in that evening's post, but four days later I had to call again. The UPS tracking number he gave me was incorrect, and I had to call him 3 times to remind him to contact UPS and find my HD.

Eventually I told Daniel that I was considering legal action as I felt he had lost my hard drive. he called me that evening to say he had found it and re-sent it. It arrived the following day, and there is no evidence of any work having been done to the hard drive.

I have since scanned the internet (which I wish I had done first) and found that many people have had the same problem.

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10:01 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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This review was chosen algorithmically as the most valued customer feedback.

Second time I have used this company and even though they advertise to be the cheapest data recovery company in the UK and give you a money back guarantee they are nothing of the sort. Both cases were very diffrerent and was charged the same amount and even though they quote you prices excluding VAT they charge you VAT on top claiming that it says so on...

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