Essential Med reviews and complaints
Episodic health medical insurance
I really did want to give a 5 star. Untill my bill arrived. This year the hayfever is very bad here we struggling with that! so the then the bills start coming in. The day we've spoken to a consultant to apply for episodic, they said that if we would use a network doctor its unlimited. So I also asked them so how much is the amount per doctors visit, they...
Read full complaintbad service
On the 15th of November (Sunday), I had severe abdominal pain, we tried to go to our network doctor, but they just closed, went home thinking maby its just a wind so I took some anti-acid. The pain eventually got so bad that it spread to my back, so my mother gave me the funds to go to a out of network doctor, which I was allowed to do and then claim it...
Read full complaintNon payment
Essential med will not pay my claim as they are adamant that the claim is for something completely different to the actual medial reason submitted which includes the doctors letter. I have asked them to read all the documentation and then confirm when the claim will be paid but they will not. Worst customer service I have ever experienced in my life. They...
Read full complaint and 1 commentMembership Termination
After receiving the most shocking service (bad attitude, empty promises, vague or no feedback at all) from Essential Med I receive a letter (sent via email) in which they state that they are ending our membership (myself, my husband and our toddler daughter). As shocking as this may be, I am not even the primary beneficiary and I do not have a contractual...
Read full complaintBad service
I joined Essential Med 2 months ago and since I joined there service was the worst i ever experience. From the beginning till now I there was promises made, needles to say that nothing came out of the promises. First the so called consultants never told me everything I must know, after I joined and received my welcome back I realized there is a waiting...
Read full complaint and 1 comment
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