EMS Courier Service reviews and complaints
No delivery
These people are taking their customers for a ride my item from Thailand arrived in south Africa 2 weeks ago it has been to customs and back and now it has been intransit forever in Johannesburg its been stuck there for 2 weeks now when I try to call them no one is answering they are forever experiencing high volume calls how do I know my south african track number because I have the Thailand track number, this is the 3rd week now and nothing is happening who do I talk to, what do I do. Please help me I need that parcel delivered ASAP.
Country of complaint: South Africa
Address: 12111 block X mabopane 0190, Johannesburg, Gauteng
Phone: 0712431776
Untracable parcel
I have received a message on the 11th to say my parcel is on its way, but I can not get a trace on my parcel. The tracking number does not show and I do not know what to do.
Company Business Name: EMS Courier Service
Country of complaint: South Africa
Hi!
I sent a package from Cape Town to Sweden the 17th of November -14.
It was supposed to take six days with express delivery.
I contacted EMS Customer careline on +[protected] and they told me to contact EMS Johanesburg since the package was stuck there fore some reason.
I have since then tryed to call them, its now January 12th, but they have not answered one time.
What am I supposed to do?
Looking to track ee027071147za sent on 03/12/2013from the Alberton Post ofiice to Malawi. EMS promise three days delivery can someone please tell me where this parcel is. Contact Dawn [protected] this is very urgent
A letter containing my Original Educational Degree of D-Pharm was sent to Karachi, Pakistan on 27 May 2017 but after a lapse of 45 days (today [protected]) neither the mail arrives in Karachi nor it is traceable through Tracking No. EE060880956SA. An e-mail complaint was forwarded to EMS Customer Service Department, who replied that "we are following up with the airline" and "will inform you".