Doctor on Demand reviews and complaints
Billing
I have tried relentlessly to get this company to bill my insurance and still months later, they continue to bill me the full self-pay rate. I have had tricare insurance for over 20 years and they will pay if these people would bill them. I have called them over ten times and multiple tickets have been opened and nobody will help me. This is ridiculous. I...
Read full complaintFraudulent bill
I contacted DOD just as Covid was winding down. I needed some therapy and they told me that my insurance would cover their services. I stated with bi-weekly sessions and was never charged anything. A bit later I was told that I had a $20 copay, and I paid that every visit. Fast forward 2 years later and I am getting bills stating that I owe them $1121.80 I...
Read full complaintOvercharge
On January 25, 2022, I dialed Doctor on Demand to see a medical professional about a UTI I was experiencing. The charge was $75.00. The doctor prescribed an RX, I had it filled, and within one hour of taking it I had an allergic reaction to it. I have never had an allergic reaction to any medicine before. I called back right away to get a different...
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