I answered an online add and oredered tooth whitening sample and gave thenm a credit card number. They did not reveal that they would bill me monthly for supplies. My credit card company called me about abusive charges. When I called Dentech they said I agreed to monthly charges. I advised them they were lying and I wanted a cacellation and a refund. I had to report my credit number stolen to stop the billings. Apparently somewhere on the website is a hidden message indicating they will bill monthly. The average person will not know how to see this and will get scammed. The Credit Card company is being somewhat helpful but could do more
Applied for a free trial at $1.99 which I received in a very timely manner. Now I receive another package from Dentech with another whitening kit. When I receive my credit card statement there a charge for $88.97 for the second kit. This transaction was for a one time trial for 1.99. Please supply me with a RMA number so that I may send unwanted whitening kit back to Dentech so that $88.97 can be credited to my card. This is an official notice that I do not want the product any more and returning the unwanted/unused product.
To whom it may concern:
This is to infom you that I want a refund. I was under the impression that the product I got, was a free sample until my account was billed $89.97, and my account was thrown all out of accord. Three other payments bounced, there were three overdraft fees, now I don't have enough money to pay the bills that are coming in on the first of the month due to all the fees and your charge of the $89.97 for the product that I didn't even use. The bank is investigating. And the better business bureau will be notified as well. I just want my money back. you need to make people aware of just exactly what you are doing. Your prompt attention will be greatly appreciated.