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3:29 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

This company processes the payments for my Credit Union credit card. Ever since they started using this service I have had repeated problems with not only the website but the customer service representatives, when I can actually get one on the phone. After my card was scammed and used overseas it took me over a YEAR before I got the account straightened out...

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7:04 pm EDT

EZCardinfo.com Secured card

The customer service phone # on statement is different than the web site contact #; always a long hold, hang ups and a wait to get web site help. Web site never resets password via email, this poor customer service is shameful always a hassle. If I was had not initiated the trade line I would close this account and look somewhere else. Discover so far has been the best business partner to increase credit score with a secured card. I hope my credit union drops this company

Country of complaint: United States

Website: ezcardinfo.com

Desired outcome: Fix poorly operating web site and provide people to answer the phone concerning the web site

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6:05 am EST

EZCardinfo.com Suspicious website

1 - There is no Security Certificate on this site.
2 - There is no advertising on this site.
3 - One of the companies that supposedly has links to this site has several consumer complaints.
4 - The site claims to be available 24 hours every day. When I called their "support line" at [protected] I was told that the site was not available for 7 hours per day because it was being backed up.
5 - If you forget your username, you will have enter your credit card number.
6 - There is nothing on the website to indicate that it is a corporate site.
7 - There is no advertising by any financial institutions (or anyone else)on this website.
8 - It looks like it was set up as a phishing site

Country of complaint: Canada

Address: PO Box 1115, Iqaluit, Nunavut

Phone: 867-975-2799

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Jorge Gio Otiniano
Salt Lake City, US
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Apr 21, 2017 12:45 pm EDT

I have a visa account thru linn.co.credit union had some issues with the website it does ask security questions about your profile that you never answered as per my cc account with them so far so good I also refinanced a vehicle thru their parent linn co.credit union.

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Lisa Howell
Collegeville, US
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Mar 17, 2008 4:01 am EDT

I lost my card in November and when I reported it they said that once I paid my bill I would get it. Now in March it is the same old song and dance, still never received it!

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Mad Customer In Canada
Iqaluit, CA
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Sep 25, 2011 8:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

This website also asks you security questions which have nothibg to do with your profile.

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dfgdfgdfg
Springfield, US
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Mar 27, 2011 10:51 pm EDT

Ya'll a bunch of gay people. Its worked for m for about 5 years now. KISS IT

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ezcardscam
Hillsdale, US
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Oct 27, 2010 2:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wasted 2 hours trying to pay my Visa via ezcardsinfo.com, called site support, was placed on hold, noone ever answered, issue is not resolved. Pay-by-phone voice recognition had issues and could not get my info right. Missed my payment. Canceling my CC tomorrow.

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12:00 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This card is a Rip-Off. They claim to offer you credit and tan they begin charging you before you even activate the card. You owe 75% of the credit you receive before you even spend a dime??? WHAT A JOKE!!!

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