Menu
Write a review
File a complaint
ComplaintsBoard
R
11:31 am EDT

DeMarini Baseball bats

Sold public a faulty bat and literally waited a year of my son's baseball career as it broke 2nd game into high school year and now will not be replaced for summer ball because they dont have them in stock anymore. Tell you why you dont have a replacement, because thousands of people are having the same issue with a complete failure of a product. I honestly think there should be a class action suit against this company for this. Worst business model I have ever seen as they could care less about the customer... Steer clear of this company and their products they are complete busts, also if you see camps sponsored by them I would also steer clear of them... Start hitting them in their bottom lines.

Country of complaint: United States

Website: demarini.com

Read full complaint
Hide full review
ComplaintsBoard
J
11:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

DeMarini Zoa bat -8

I purchased a DeMarini Zoa bat for my 13 yr old son in January. He was using the bat about 1 month after purchased when it cracked. I returned the bat with original receipt (shipping $13) and two weeks later they deemed it was a manufacturer issue. They issued me a $400 voucher to purchase another bat from two websites. Demarini and Louisville slugger. So, here comes the problem. Both websites don’t have any bats with the size I need! I send DeMarini an email on April 6 th explaining this… no reply! Now here it is almost May! NO BAT! I want my money back! Do not buy from DeMarini. They are garbage bats

Country of complaint: United States

Desired outcome: New bat or my money back

Read full complaint
Hide full review
ComplaintsBoard
D
9:59 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Unfortunately, I was one of those idiot dads that bought the CF ZEN (-8) bats at Dick's. Three weeks later USSSA banned the bat from competition. When I went to my retailer to exchange or return the bat, they said they could not do anything becuase it was a manufacturer's issue (not their problem). I decided to contact Demarini directly. They offered me...

Read full complaint and 1 comment
ComplaintsBoard
S
3:23 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

DeMarini Bat

I have been in a batting rut for a few months now, i just cannot seem to hit the ball far enough so my parents surprised me about a month ago by taking me to a sporting goods store and buying me a DeMarini bat; the cf4. Well yesterday i went to my game and i was up to bat, this being only like the fourth time i had ever used my bat, and i hit the ball and the whole end of my bat just flew off. It embarrased me so much because the umpire had to check my bat to make sure we had not put any thing in it like tennis balls or something. so my brother in law checked on line and it said you had to have the recipt to send it back to get it fixed. Of course my mom just had to through it away so now im stuck with this sorry piece of crap bat. i will never buy another DeMarini and i would never recommend this bat to anyone, it didnt even help my batting.

Country of complaint: United States

Address: Georgia

Read full complaint
Update by somebodywithaname
Mar 20, 2011 3:30 pm EDT

Im the person who wrote this and i just wanted to share with you guys how made my dad was he just went to his shop behind our house to cut the bat up.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
J
5:15 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

DeMarini Warranty

So I purchased a CF4 bat for my 16 year old daughter at x-mas time where it sat for over 1 month before putting into play with her high school teams practice in February. After striking the ball in practice, she said she heard a very distinct "click" which was heard by several others. I examined the bat and found a chip in the surface of the bat and decided to send it in to have it examined. After 2 weeks I was told by Demarini that it was determined that there is nothing wrong and it would be sent back. After pressing "Nick" on the process and his expertise, I realized that the determination wast hat someone picked it up, looked at the chip, shook it and said "it's good". I asked if the could X ray it or ultrasound to check for structural defects and was told no. I brought up the point of newness and also the care of not using it a a batting cage. I think that after spending over $300.00 for a bat I could expect that they would at least fill the area to prevent it from spreading, which they also failed to do. My question was then "why" did the paint delaminate?, and if it is a manufacturing flaw, they should at least repair the surface which they refused to do. I am now stuck with an expensive piece of crap that Demarini refuses to stand behind. My kid has been playing since 7 years old and knows when soemthing doesn't feel right with any bat. Demarini is crap in my mind and a customer service nightmare.

Company Business Name: Demarini

Country of complaint: United States

Address: California

Read full complaint
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
K
12:56 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We returned our sons damaged bat DeMarini under their warranty. Two weeks later we get the bat back with a letter telling us that the bat was damage not due to game play. My son hit an out the park ball. My son said that his bat felt funny at his next up to bat. When the bat was returned it said that if you disagreed to contact Kim Seigal by e-mail. I...

Read full complaint and 1 comment
ComplaintsBoard
S
1:05 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My sophmore in high school purchased a Vooddo bat from DeMarini. He went up to bat and hit an out of the park home run. He told his dad before his next up to bat that his bat felt funny after that hit. We thought nothing of it till later that night when my husband examined it better. We sent it back in to DeMarini since they have a ONE YEAR WARRANTY on...

Read full complaint and 6 comments