Dave Smith Motors reviews and complaints
Trying to cancel our extended warranty
We traded our 23 Yukon Denali off July 10, 2024. We contacted AUL the same day to cancel our extended warranty, they said that we needed to contact Dave Smith Motors to cancel our warranty. We started calling July 11, 2024 and was directed to April. We have called at least once a day, every day since July 11, 2024 and to date have not gotten a call back from anybody from Dave Smith! Today, August 7, 2024 I contacted AUL and explained our situation, they had me e-mail them our complaint form.
Desired outcome: Refund the remainder of our extended warranty!
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Warranty and service dept.
Dave Smith Motors fails to honor the warranty. Regrettably, after purchasing a car with a warranty, the engine malfunctioned a mere eight months later. To my utmost surprise, the service department held onto my car for an astonishing two months without even initiating a claim with the warranty company. And to compound matters, they persisted in asserting...
Read full review of Dave Smith MotorsDo not buy a used vehicle from them
Do not buy a used vehicle from Dave Smith Motors. The used car manager is a complete *** hole and completly ripped me off. The GM does not return phone calls to fix problems. Although the truck showed no accidents on the report they did not tell me it was repainted and 6 months later the paint is peeling off. My factory warranty will not cover it and the...
Read full review of Dave Smith MotorsLied to
Below is the e-mail describing my experience that I sent to DSM. I was just hoping to let someone know about my experience at Dave Smith. Back in February of this year I started shopping for a 2010 Terrain. I had spoken with several dealers including DSM. I chose DSM because my salesman—JD Coseo “promised” and “swore” to me that I would get between Kelly...
Read full review of Dave Smith Motors and 3 commentsScam
I called a salesman at Dave Smith Motors to buy a new Chevy SUV. This was the second vehicle that I had planned on purchasing through the company. I was told that they had a vehicle on their lot that had everything on it that I had wanted. I had them send me several pictures of the vehicle and their description and window sticker of it. As far as I could...
Read full review of Dave Smith Motors and 2 commentsGiving a Voice to Consumers
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