Corllins University reviews and complaints

I registered in Corllins University in 2010 and payed money to get legalized PHD from Qatar embassy, first time they send it to me legalized by Kuwait Embassy and they said it's accredited in Gulf countries then they ask me to pay again because of new rules that they have to legalize it from Qatar embassy, they made it from
Qatar embassy in Jakarta, then they ask me again to pay more to do it from Qatar embassy in Washington DC and Im still waiting, now they ask me to pay for GIELTC before they make legalization from Qatar embassy from Washington DC and they said it a new rule from Qatar authorities. I refuse to pay more money because I payed more than 5000$ since 2010 and I didn't get anything.
I want to place an official complaint to get back my money but I don't know where, please help me.

I'd like to confirm that a counselor called Ryan Thomas asked me to transfer the sum of $4000 through Western Union, and $2000 to someone named Rizwan Abdul Khaliq in UAE so that they could complete the process by August 31th, 2013, as the counselor Ryan Thomas promised . Unfortunately, the process was incomplete and I was abruptly denied communication with the university both through email and chat, I kept emailing the university and try to chat with the counselors who were so kind at the beginning of the process and prior to transferring the excessive fees through 3 consecutive installments; but they became abruptly rude and indifferent to me by way of disconnect me or keep on hold every time I attempted to chat with or inquire about the process. I've earnestly asked for being reimbursed, but in vain. Below is the email Ryan forwarded me as a guarantee, but I should not have trusted him:

Hi,
This is with reference to the conversation that we had today; This is to confirm you that the process we have initiated for your documents will be completed as per your requirement. This is a 100% guaranteed process we have started for you and the completely attested/legalized documents will be delivered to you latest by the 31st August 2013.

Following are my contact Details:

Name: Ryan Thomas
Phone Number: [protected] Ext. 8161
Website: http://www.universaldegrees.com
Email: [protected]@universaldegrees.com

If you have any queries or concerns, please don’t hesitate to give us a call at our toll-free number: [protected] Ext. 8161 or reply to the email at [protected]@universaldegrees.com

Regards,
Ryan Thomas
Sr. Student Advisor
Corllins University