Car Shield reviews and complaints

Every time I have a claim with Car Shield they do not want to pay. They don't want to replace with new parts. They send defective parts some times. I had my transmission and rack and pinion replaced in Nov and Dec of 2022 and I'm still paying my credit card for the repairs. They sent the transmission and said it would be 27 days before it would arrive and they would only give me $160.00 per claim for a rental car. That would not cover 30 days. I took my car in for AC repair June 14 2023 and it took me until July 7 2023 to get my AC repaired. From them having to send the part to not covering all the parts needed in the beginning (costing me more money and time)to defective parts. I had to do one part at a time which delayed every thing. I could have been done in a day. They are not worth the money and they are not truthful. I do not recommend them at all. They are a rip off. My rating for them is a 0.

Again I like yall to know what I am going through my car been in the service center over 5 months and bad parts were delivered they didn't last back in the shop 12 hours later still in the shop continuing on with the 5 months bad differential transmission was replaced it was bad also the adjuster is only sending a rear diff someone else authorized a new differential got a bad one which went out no one is on order absolutely no ETA when it's going to be arrived through Dodge and then car Shield wants to install the rear differential the new one and see if it fixes my transmission problem that was replaced by them and also went out 23 miles at this rate and they say the transmission is bad I'm going to have to wait another 2 months that's the average weight for parts to get to the repair facility I cannot get anyone to authorize the parts that are needed to Amco so they can do their job and satisfy me car Shield has let me down in more ways than I can fathom it'll be 689 months before I get my car back I need a lawyer anyone anyone out there? I'm constantly talking to a different individual every single time transfer here transfer there they're sitting on their butt not doing nothing on the weekends there is no support for them there is no supervisor no manager to assist the representatives while they're doing the calls from their customers. If I would have known car sealed business was like this I would have never ever ever would have went with them and you know they also want me to make my monthly payments still isn't that something to laugh about I wanted to speak with Mark Travis the owner CEO of car show and I left him a message on messenger and Lincoln and his website business email I also asked every person in the upper management department of carshield to accept my message about the issue I am having and no one is calling me that is sincere about the issue in hand.

If this was someone else's car how upset would you be and I'm making my car payments my insurance payments the car is sitting there for a long long time brand new tires on it now I'm worried about the flat spots my car is immaculate condition excellent paint job and now it's all dirty and who knows what's happening to the to the exterior part of my car the sun is beating on it I want my car back and car Shield is sitting on their [censored]. I don't know if anyone knows but did anyone know that car Shield Better Business Bureau rating is a capital f f is for failure they are no good on business do not get warranty through carshield as a matter of fact where my car is at the repair facility they will no longer work with car Shield that's Amco doubleamco and Lithia Dodge will not work with them either so they lost two accounts because of their service bad business. From carshield

I called to get information and said I would talk to my husband on 6/17/22.

That same day salesmen called and got push and I told him not interested.

6/18/22 they called at 8:48am. We said do not want

6/20/22 they called 8;10am. We said do not want

6/21/22 they called 3:15pm. We said do not want

6/22/22 they called 8:03 am, we said do not want'

WE had several more called but our caller ID does not record our hang-ups

Had Car Shield for about 5 months beginning in February 2022 @$129.99 per month. On June 1, 2022 I took my car to Glassman Hyundai for repairs. They

refused to accept Car Shield citing that they refuse to pay claims. Called other dealers such as La Fountaine and Feldman Hyundai and they also said they had bad experiences with Car Shield and no longer accepted their claims. Finally found a place they recommended that would accept Car Shield, Total Car Care in Southfield, Michigan. My total was $1600.00 in repairs. They refused to pay citing that it was maintenance work! I had to pay the total $1600.00 out of pocket for brakes; tune-up, air conditioning charge and other problems. Be aware Of Car Shield!

I have been paying monthly premium (79.99). When I signed up I was advised this warranty would take care of any car issues that would happen to my 2016 chevy equinox.

My car started having engine issue "engine pressure running low" long story short when I advised car shield and they recommend a repair shop which they did the dx test which showed a cam-shaft needed to be repaired in the engine before they can look at the engine to see if it will start. They are saying my contract don't cover a cam-shaft.

I saw Car Shield commercials and decided to subscribe. About a month later, which was how long I needed to wait for the warranty to be in effect, my car broke down. It had electrical issues. Car Shield would not pay for the repair, which was for $5,000. The car dealership said the parts were on back order, so I had to wait until the parts arrived and could be changed out. This was 4 months of waiting. During the waiting time, I had to use Uber/Lyft to get to work. Car Shield did not provided me with a rental car either.