Menu
Write a review
File a complaint
ComplaintsBoard
J
3:00 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Anderson Windows & Doors Series 400 patio door

Spent several thousand dollars on Series 400 patio doors. The first door showed up and was installed but had a major air leak, a second door was ordered but arrived with the improper mutton arrangement, a third door was ordered and installed. This door experiences a loud and annoying rattling which gets substantially worse when the temperature drops . Anderson was contacted and I was advised that rattling is normal which I find quite alarming and disturbing. If I would've known this in the beginning I would've never purchased the doors, furthermore nowhere in the Series 400 brochure is there a disclaimer regarding the rattling. I am very upset with the quality of the door and Anderson's response and will no longer purchase their products.

Country of complaint: United States

Desired outcome: Replacement

Read full complaint
Hide full review
ComplaintsBoard
T
2:29 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

MY EXPENSIVE & SO CALLED SUPER DOORS DELAMINATED IN 10 YRS. ThEY ARE ABSOLUTELY FALLING APART. THE WARRANTY FOR ANDERSEN PRODUCTS WERE ALWAYS TOLD TO BE 20 YRS I KNOW I SOLD THEM.

Read full complaint and 3 comments