I signed up for what I thought was a free trial of both of these products which ended up a big costly lesson to me to read the fine print.
After receiving no delivery, I emailed the site as I had received not only the trial costs but what I thought was charges for a second order (approx 18 days after I originally ordered). They were able to cancel any future deliveries, sited delays of up to 30 days due to customs etc but then referred me to a customer call number for any further assistance as they were unable to make any refunds etc.
AS they were a nightmare to get thru to I continued to voice my concerns via email. My trial products finally arrived approx 40 days after I ordered them, approx 20 days after I was charged for what I thought was the next order.
As I finished this first order of 30 days (had not seen any real success)and was yet to receive the next order to continue with, I again emailed the site for my next instruction.
I was again told that I had to phone the customer service ph numbers.
Finally got thru to someone who told me the true story - by agreeing with their terms I had accepted the free trial of 17 days of order date (with them knowing that it takes over 30 days to be delivered ) and because I had not emailed them within the 17 days, advising of any problem, I had accepted the product at full charge (in accordance with the terms I had accepted).
So there was never a 2nd product in the post I feel very mislead by the website and scammed. I write this to hopefully save someone else from this type of scam and encourage them to read the fineprint before jumping in.
I was going to post this on the feedback on their website but it doesnt appear to be available now ??
I’ve got overcharged, if to be more precise charged twice. As I can see from other posts on the internet regarding African Mango Metaburn I’m not the only one who has the same problem. Now I think that only way to solve this problem is to call my bank’s fraud department and let them solve this issue. Just make sure you won’t pay them like I did.