I prefer doing my own research first, especially when an order includes three different types of seating.
Product pages helped me compare booth length, chair upholstery, and bar-stool details. Once I had a rough plan, I called sales with a short list of actual questions.
That worked well. The representative helped check quantities and finishes instead of starting the whole search over again. Processing moved soon after we approved the order, and shipping updates came without repeated follow-ups.
Delivery was quick overall, packaging held up, and what arrived matched what we had discussed.
Recommendation: I can recommend them and their furniture