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Horrible, horrible service. This is not a professionally run company.
They told me weeks after they had cashed my check and a week after they told me my order would be sent that they didn't have my product. They delayed my opening and cost me $$$. Were they apologetic? Nope. They offered no compensation to the fact that they had screwed up my order and then continued to delay the shipment by their lack of communication within their company.
I was told the owner would call me. It's been a week and no call. They told me contradictory things like: one day they say I can get a refund and the next they say its going to be a problem AND my order will ship on Monday, then I'm told on Monday that its a Jewish holiday . Not only is this a horribly run business but this company is very shady. I think they operate under multiple websites like affordableseating.net. I could be wrong but there are so many similarities it's a little weird.
I will never use this company again and I will recommend other businesses stay away.
The complaint has been investigated and resolved to the customer’s satisfaction.
I do not agree. I have dealt with many furniture companies. RestaurantFurniture.net is by far the best company I ever dealt with.
I saw your compliant and felt compelled to respond. I have done business with RestaurantFurniture.net multiple times for 4 different locations in FL. Shipping was fast, the staff was informative and the products are excellent. I did wait on the line for at least 5 minutes every time I called them but that happens also when I call AT&T...