Ren's Pets’s earns a 1.0-star rating from 0 reviews and 5 complaints, showing that the majority of pet owners are dissatisfied with purchases.
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Disappointed with Ren's Pets: Long Wait, High Prices, and Sold Out Items
I ain't too thrilled with Ren's Pets, to be honest. I ordered a couple of things from them over 2 months ago and still haven't gotten my hands on them. I shelled out over $200 for these items, so you can imagine how cheesed off I am. And don't even get me started on the prices - they're sky high! Plus, half the stuff I wanted was already sold out. Not cool, Ren's Pets. Not cool at all.
Ren's Pets Review: Frustrating Sales and Limited Cat Options
I've been shopping at Ren's Pets for a while now, and I gotta say, I'm a bit disappointed. Whenever they have sales on pet food, I try to order as soon as possible, but I always seem to run into the same problem. The message "item removed" pops up, and I'm never able to get the items I want. It's frustrating, to say the least.
Another thing I've noticed is that the store seems to cater more to dogs than cats. As a cat owner, I wish there were more options available for my furry friend. But hey, maybe that's just me.
Overall, Ren's Pets has some good stuff, but there are definitely some areas for improvement. I'll keep shopping there for now, but I hope they can address these issues in the future.
Ren's Pets: Good Products, Poor Customer Service
Ren's Pets is a store that I used to frequent quite often. I was a loyal customer, always coming back for more. However, I must say that my experience with them was not the best. I felt like they didn't really care about my business, and that was a real shame.
I remember one time when I went in to ask for some help, and they just brushed me off. They didn't seem interested in helping me at all. It was really frustrating, and I felt like they didn't value me as a customer.
Despite this, I still think that Ren's Pets has some good products. They have a wide selection of pet food, toys, and accessories. I've bought a lot of things from them over the years, and I've always been happy with the quality of their products.
However, I do think that they could improve their customer service. They need to be more attentive to their customers and show that they care about their business. If they can do that, I think they'll be able to keep more customers coming back.
Overall, I would say that Ren's Pets is a decent store, but they need to work on their customer service. If you're looking for pet supplies, they have a good selection, but don't expect to be treated like a valued customer.
Is Ren's Pets Legit?
Ren's Pets earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of Ren's Pets's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Renspets.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Renspets.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Ren's Pets and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- If you purchased a website from Ren's Pets that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
- We conducted a search on social media and found several negative reviews related to Ren's Pets. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Ren's Pets: A Good In-Store Experience, But Online Shopping Falls Short
Ren's Pets is a pretty good place to shop for pet supplies. I've been there a few times and I always find what I need. The prices are pretty good too, especially if you go in-store. The staff is usually pretty helpful and friendly, but there was one time when I had an issue with a coupon and the person I talked to, Kelly, wasn't very nice about it. I hope she learns to be a better customer service representative in the future.
The only downside to Ren's is their online store. I've had a lot of issues with prices and coupons not working properly. It's really frustrating when you're trying to save money and the website won't cooperate. I would give their online store a rating of 1 out of 5.
Overall, I would say that Ren's is a good place to shop for pet supplies. If you can, I would recommend going in-store rather than shopping online. The prices are better and the service is usually pretty good. Just be prepared to deal with the occasional grumpy employee.
Terrible Customer Service at Ren's Pets in St Catharines: Manager Threatened to Call Cops
I went to Ren's Pets in St Catharines the other day to buy some cat food. I got there at 6:58, just two minutes before they were supposed to close. As I walked in, I heard someone shout, "we're closed!" behind me. I turned around and saw a man who I assumed was the manager. I showed him my phone, which clearly indicated that they were still open for two more minutes. But instead of apologizing, he got angry and told me to leave or he would call the cops.
I was really upset by this experience. Buying cat food shouldn't be this complicated. I understand that the employees might want to go home after a long day, but they should still treat their customers with respect and kindness. I don't usually complain, but this was extreme.
Overall, I would not recommend Ren's Pets based on my experience at the St Catharines store. The customer service was terrible and the manager was extremely rude. If you're looking for a pet store, I would suggest trying somewhere else.
Overview of Ren's Pets complaint handling





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