Please be careful with your money at Relay Financial Fintech. They will Freeze your account for now good reason, offer no explanation and it will take many months or worse you may never get your money back at all. I speak from personal information and knowledge as they did that to me and my accounts.
I opened several business bank accounts with Relay in middle 2025 and at first all seemed well. They issued me debit cards and accepted deposits and it seemed all is well. After I opened the 5th account, they inquired about where the $8400 in check deposit funds came from. I graciously provided all the data and backup info . I even let them email and call the payer who was a rent agency that I had a contract with. Without Relay asking for more info or trying to understand anything they froze my account and the other 4 accounts which where unrelated LLCs. I had $40,000 in these accounts combined. Then it took months for them to do their "review" by compliance. This is their term for
" Relay is doing nothing and Holding your money until you get tired and give up" . Relay is a fraud, a bad fintech NOT a bank. They dont have the same reporting to governments as regular banks do. They can take your money aka freeze your account for any reason and then you must wait months to get any info back. When i called their customer service which is a complete joke, I get the same answer " we are checking on your resquest and will let you know via email". Their customer service is a joke, its staffed by $3 hour workers from some other country, they don't know and can't help with anything. Their CEO MR. Yoseph West does not answer to emails or pickup the phone for custers as I have emailed him twice already. Its February 16 and I have uet to see my money returned. They lie and claim there PArtner which is Thread Bank out of Tennessee will send the checks on the next batch but since December 2025 each monthly batch has not had my checks. Beware, Relay is a Fraudulent operation. do not work with them and do not place your hard earned money at risk. I AM FILING SUIT AGAINST THEM WITH MY ATTORNEY NOW. Please be careful not to put you hard earned funds with them. !
Claimed loss: 40,000 US
Desired outcome: Return of My Money
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