I paid Reign Web Experts $1,799 for website development services — $799 on February 4 and $1,000 on February 10, 2026. I signed their Website Launch Document on February 23, 2026. The website was not delivered as promised, and the company detached after receiving my payment. I kept my payment records and the signed launch document. I filed a complaint with the Texas Attorney General (TCP-065482), and reports with the FTC and the FBI's Internet Crime Complaint Center. When a company takes nearly $1,800, has you sign their launch paperwork, and then walks away from the work, that is not a misunderstanding — it is a pattern. Business owners: document every payment and every promise, because you may need all of it.
Claimed loss: 1799
Desired outcome: Full refund
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