I am doing a review on the Mishawaka, IN campus. My experience has only been for the past 2 weeks, so maybe I did not see enough to be fair. But from my perspective, this is it:
Regency had actually contacted me because I had shown interest in beauty school from some online forum. I would only have a week to get financial aid processed, but they were VERY helpful and expedited the process. I met with the charming campus manager for about 2 hours to discuss enrollment. She already had paperwork ready for me.
My first day: We get our "$1200" kits. I ASSURE you, that kit is NOT worth $1200! (I have a list of what it contains if you would like it!) We spent about an hour and a half unpacking our kits from the boxes. It HAD to be done then and there. "MAKE SURE YOU PUT YOUR NAME ON EVERYTHING!!! WE HAVE A BIG PROBLEM WITH THEFT", they stressed. I didn't catch on to WHY until later, but as excited as I was, I never unwrapped or unboxed any of the items, just the big box that the kit came in to take inventory. My very first day and I got nothing but horrid details from tenured students. I orginally decided beauty school was right because I was interested in a career in make up and I was assured by my adviser that they did, indeed, have an extensive make-up program. I believed that until I saw that we were only required to complete 11 make up applications and another disgruntled student showed me the make-up counter. I wish I had taken a picture. I have more make-up in my "on the go" bag.
Suddenly, the charming campus manager who had helped me in the beginning didn't seem as sweet as she called me to the office and told me I was not allowed to clock hours until they received my high school diploma. I was told the previous day (by one of my advisers) that if I didn't have it, they could just call my high school to verify. Apparently that wasn't the case. Also, my "clock in" after lunch didn't register, so I lost all my time on my very first day.
The second day I didn't attend, which freaked me out after the preach about "attendance, attendance, attendance" my first day. My daughter's preschool will not take a child with in 24 hours of being sick and I didn't know she was ill till we got up for school, there was no way to make other arrangments for her. I called my advisor to see about starting in the next class, 3 weeks later. She said I could, but encouraged me to continue with this session.
The third day I was able to find someone to watch my baby. I am in workshop and we are practicing fingerwaves. Now, I'm not sure if this is something that is mandated by state boards, but how realistic does that sound? Again, I could be wrong here, but at what point do we update techniques? Also, that day a fellow student forgot to clock in. Its normal, she is NEW and learning. She lost the entire 8 hours for that day, our instructors are not allowed to adust hours (I wonder why that is?)
The forth day I'm learning how to put rollers in. Seriously? I will say this though, the instructor is great, she knew her stuff and was very down-to-earth. That night I stayed up getting ready for my practical and started to see the symptoms of what my daughter had. I called my advisor first thing in the morning, stating I would REALLY like to start the next class. Again, she tells me I can do that. However, it won't be hard to catch up, "just stick with it". At this point I am thinking "is this God's sign? Everything happens for a reason, why am I having health issues (we NEVER get sick!) on my first week when I am SO excited?"
I found out when Monday came around. My advisor told me I wouldn't be charged tuition if I didn't clock hours for the 2nd week, but I would owe for my kit even if I started (now) 2 weeks later. Hmm...? The kit I haven't even opened? My advisor says that I could take it in to the campus manager and possibly not owe because it was, in fact, unopened other than the one mannequin head I had used for fingerwaves. Also, I would owe a $100 fee for starting into the next class.
Tuesday comes and its a different advisor on the phone. She says it might not be possible to start on the 31st now, because first I would have to withdraw and reapply. My thoughts were "they got me enrolled and financially set up within 3 days over Christmas break, so how long does the withdraw process take?!?". She also tells me that it doesn't matter if I start on the 31st, my hours will still be the same, I will still have a low attendance rate and the test will still only be worth 80% at its best just as if I had stuck with this group. Does that make sense to you? Yeah, me either. I'm beginning to think these aren't really "advisers", but very quick-witted sales women.
Wednesday comes, a DIFFERENT advisor with a different story. Now there is NO WAY I can start in the next class. I would have to wait 2 more months to start. This would definatley deter someone from withdrawing. So I stick with it. That little voice in the back of my head is no longer quiet. Its screaming.
Thursday I get a call from a fellow classmate who has decided to quit. She says "read the reviews online!". Brought me to this site. EVERY complaint I have seen here is consistant with what I have seen in a very short time there. I call my "adviser" who is extremley rude, and tell her that I am firm in my decision to withdraw. When she asks why and I tell her that if the 10 different stories I've gotten from 3 different advisers isn't enough, the plethora of online reviews was. She proceeded to tell me that I needed to remember that it was mostly disgruntled students. Well...duh? They became disgruntled SOMEHOW! Not 45 seconds later she gives me my total for the 24 hours that I attended Regency...$2300, and no, I can not return the unopened kit. ONCE YOU OPEN THE BOX IT COMES IN (for "sanitary" reasons) THE KIT.
It is my fault for not researching BEFORE I enrolled, for not reading before I signed the ENROLLMENT PAPERS (make sure you read over that!!!). I am an adult, I know better. I just hope this review saves someone else from learning the hard way. Don't give up on your passion, just make sure you are on the right path!!! If you should decide to go with Regency, I have an unused kit for sale at 50% off!!! ;)