Red Ribbon Bakeshop — delayed delivery of cake
I would like to inform your good office regarding the delayed in serving of cake in our jkp customer last july 2, 2019 here in jollibee pacific mall. We've ordered "jollirace theme cake" but unfortunately the store of red ribbon in pacific mall lucena erroneously tagged the address in pacific mall legaspi instead, resulting of failure to receive the expected cake on that day.
Our jkp customer had her first time party since it was 1st birthday party of his son and shown disappointment. We've experienced several delayed of cake deliveries for the past 2months and we will able to gave the cake after our customer's birthday party. Since then we only raised this concern now because we've lost several customers and several complaints arise due to delayed serving of cake.
Please give attention to those arising problems.