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Razalean
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Razalean
reviews & complaints

Razalean Complaints Summary

2 Resolved
8 Unresolved
Our verdict: When using services from Razalean with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Newest Razalean reviews & complaints

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4:23 pm EDT
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Razalean Razalean products

I ordered $119 of Razalean products on 24th February and its now 6th April and nothing has been delivered. Repeated emails and no reply. What a rip off this company is! How can they get away with ripping people off like this? How can a company have a support email address and not reply to ANY of my repeated emails? I have attached receipt for your attention.

Desired outcome: Refund of $119

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3:49 pm EST

Razalean A company response to my emails and to receive the missing bottle that I already paid for.

I ordered the special 3 pack of RazaLean PM on 3 January 23. I received an undamaged package containing 2 bottles vs the 3 that I ordered. By feel - I realized the package was missing a bottle prior to opening it, therefore I created a video of me opening the package in case it was needed as proof. I immediately sent an email to the company support address. I have sent an email every day to this address for 4 days straight, and have yet to receive a response. I have been using this product for 3 years, and have never had a problem until now. All I am asking for is maybe a response to 1 of my 4 emails and that I get what I paid for - the missing 3rd bottle.

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12:06 am EDT
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Razalean razalean pill

I ordered the 3 pack on May 30, 2022 and have still not received the products. The USPS website's last entry was on May 31, 2022 when they created a label. I have texted Razalean five times with no reply. The product was working for me so it's really a shame that I've finally asked for a refund from the company - of course, no reply and no action to date.

Desired outcome: Refund to my credit card.

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Is Razalean legit?

Our verdict: Complaints Board's review suggests Razalean is mostly legit with an 79% trust score, signaling it's safe for transactions. Yet, with a resolve complaints rating below 20% caution is advised. Before engaging with Razalean, reviewing user feedback and how Razalean addresses complaints can provide deeper insights. Always protect personal and financial information when interacting online, especially with Razalean. Trust, but verify.

Razalean earns 79% level of Trustworthiness

High Trust Suggestion: Razalean evaluated with 79% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

The age of Razalean's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Razalean.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows Razalean website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Razalean.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Razalean.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Razalean has been found to only resolve 20% of 0 negative reviews, indicating a lack of commitment to addressing customer concerns. Many customers have experienced long wait times for responses or resolutions, unhelpful or inaccurate answers to their questions, and a lack of follow-up or updates on the status of their issues.
  • No reviews for razalean.com on popular sites. Be cautious and do additional research. Look for information about the Razalean and be careful with personal information or transactions.
  • Razalean.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The razalean.com may offer a niche product or service that is only of interest to a smaller audience.
  • Razalean protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We have detected an internal review system on Razalean's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
  • Razalean has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
ComplaintsBoard
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1:25 pm EDT
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Razalean Lack of customer service

Razalean has not answered any of my emails, nor have they returned any of my phone calls. It is impossible to speak to a human when calling their main number: only option is to leave a voice message.

This company has TERRIBLE customer service. My several emails and phone calls have gone unanswered. Their 60-day return policy is ridiculous considering how you cannot contact them. They say do not return product to their main address — so where do we send product. Soooo aggravating!

Desired outcome: Return address well-posted on website, answered phone calls!!!

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siempre sunshine
, US
May 01, 2022 5:41 pm EDT

Hi there! I'm sorry to hear that you are did not receive a reply to your emails. Can you tell me the name on your order?

To return your order, please send it to:

Razalean.com

358 S 700 E Ste B-258

Salt Lake City Utah US 84102

ComplaintsBoard
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1:58 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Razalean Service

I returned my Razalean product with all of it being unopened per their return policy. When I received my credit back on my card they kept $6.57. They said it was their cost of shipping the product. No where does it say they will hold any shipping charges. This was and item because if the quantity ordered was free. The only thing was I had to pay the shipping charges back which I did. I think they should not be able to keep the other $6.57 in addition there is nowhere that amount shows except when I ask why I didn't get the full amount that was their response. You can never talk to someone in person because they won't answer their customer service number or return your call even if message and contact information is left

Desired outcome: Refund in the remaining $6.57 from my purchase

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9:48 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Razalean has left an official reply on this complaint.

Razalean Supplement

I purchased Razalean 10/5/2020. The merchant claimed to have a money back guarantee for 60 days. I have tried to return 3 bottles of Razalean weight loss supplements. I can't get a response to my emails. When I try to call "customer service ", the only option is to leave a message which, of course, is never returned. They claim to have a guarantee. How convenient they just ignore all requests.

Desired outcome: Refund

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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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12:02 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Razalean has left an official reply on this complaint.

Razalean Diet pills

They offer 100% money back satisfaction but I can't get anyone human to answer my calls. I want to send it back but there's no address and no instructions and no way to get an authorization number if they require it.

I see from other complaints that this is ongoing.

Please help me. I'm sorry I have no way to attach documents. I'm in my seventies and don't know how to do that.

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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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8:01 pm EDT
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Razalean Razalean diet supporting pills top rated by consumer news for 2020!

I placed a order earlier this afternoon Friday Mar 13 -2020 It showed my order and said a receipt would be sent to my email. As of this time I have not received a confirmation receipt! Should I be calling my credit card, this company was highly rated in consumer tests! [protected]@gmail.com. I had searched the site, read there guarantee! Felt that with the support and reviews it would be worth spending their higher cost. Now I don't know if I have an order placed or not! Would appreciate acknowledging!

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12:23 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Razalean RazaLean

I purchases RazaLean at least a month ago I quit taking because it gives me so much gas and the diaherra so I can't take them any more. There is over a half bottle of pills in the first bottle the other 2 are unopened, what do I do with the pills left. I would like a refund if possible I would also like to return the unused bottles. Thank You for your time. Kathleen McCullough 507 St. Andrews Dr. Greensburg, PA 15601

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6:39 pm EDT

Razalean diet pill

I ordered 5 bottles of this with a 100% money back guarantee. I returned 4 unopened bottles and 1 half full bottle. They said more than one bottle was opened so I got back half my money. Don't believe their lies about 100% money back guarantee, I had to stop taking because it caused major migraine headaches.
I explained that I only opened one bottle and the rest stayed in the envelope they were shipped and returned in. They have done nothing to resolve this issue. I'm out the money, after two weeks migraines are finally gone.

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TyTy!!!
Huntington Beach, US
Mar 11, 2023 3:46 pm EST
Verified customer This comment was posted by a verified customer. Learn more

On Feb 23, 2023, I placed an order for 3 bottles of RazaLean and I have not received any of them. I got NO shipping confirmation. I emailed support@razalean.com and I got no email response. The phone # listed [protected]) is no longer in service. I wonder if they are still in business.

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Julie Hillam
, US
Nov 08, 2022 6:29 pm EST

I paid 229$ for two orders of razalean. I should have received 5 bottles. I never received anything. I've emailed repeatedly. No response! Phone number given in ad is disconnected. I'm a repeat customer for years. Now I'm completely stiffed!

Order number DPE-[protected]-477674

10 OCT 2022 13:49:50

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Alj!
, US
Mar 15, 2020 4:11 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I bought this product in Hope's of loosing a few pounds and helping with appetite cravings. This product failed miserably! I even gained weight and it has stuck! Highly disappointed and can't get anyone on the customer service line! I want my money back per your 100% money back guarantee!

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Makayla000
, US
Mar 11, 2020 12:31 pm EDT

I need to cancel my order I changed my mind but have no idea how to send it back or cancel the order. It's just too expensive

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Razalean contacts

Phone number

+1 (888) 240-1853

Website

razalean.com

Most discussed Razalean complaints

diet pill
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