Pusat Holster review: No customer support!

I tried to order a left-hand holster. They showed the order as right-hand. I contacted them within minutes to let them know the order was wrong. They didn't respond for weeks. The wrong holster arrived. After I made a bad review, they sent one message asking what my issue was. I told them and never heard another word. They say they respect the customer and have a return policy, but they do not.